The Ritz-Carlton New York, Central Park

Great hotel, with a wonderful history. Everything is flawless, that’s the only downfall.. that’s it’s too flawless. You miss a certain personality what makes it feel more genuine and authentic. It’s a bit robotic because they want to have it so perfect. If they would create this personal touch it would be a 10/10

I like nice architectural building, old or modern but only those which are pleasing eye. We saw this hotel from the Central Park but better view was when we stood in front of it and looked up. Screeming Art Deco which I love. I found that it was built in 1930's and the original name was Hotel St. Moritz. Through the years changed the owner several times, some wanted to changed it but luckily is still standing on the place and we can admire it. We haven't been inside as my husband has always "problem" to go in and see how it looks inside when we are staying at other place. But on our next visit to the city I will push him to venture in.

We had an exceptional two-night stay at the Ritz Carlton, New York, Central Park. We booked a deluxe guest room on the 17th floor with two double beds and an interior view. The room also had club lounge access, which we thoroughly enjoyed. From check-in to check-out, everything was exceptional. Upon arrival, a friendly staff member provided us with all the necessary information and informed us about the club lounge food presentation offering. He was incredibly helpful and attentive. Upon entering our room, we were amazed by the spaciousness and comfort. The room had everything we needed for a perfect stay, including comfortable beds, a gorgeous bathroom with a tub and shower, and a cozy sitting area to relax and enjoy the view. We had two large windows that offered a stunning view of the snow outside. The highlight of our stay was the club lounge access. We thoroughly enjoyed the food presentations and the exceptional service provided by the staff. They went above and beyond to ensure our satisfaction. We were able to get a 3 PM checkout based on my mom’s gold elite status, which was a great perk. The only minor issue we encountered was that the blackout curtains sometimes snapped and broke when we tried to open them. This happened twice, but the staff promptly came to inspect the issue and assured us that everything was fine. Overall, the Ritz Carlton provided exceptional service and hospitality. We had a wonderful stay, and we will definitely be returning in the near future. Thank you for the incredible experience you gave us. We truly appreciate it and look forward to seeing you all again soon.

We stayed here in December for my Mom's birthday and it was another lovely stay. I am not sure where the negative reviews are coming from, but we had great service. Does the hotel have a huge lobby..no but go in most NYC hotels and they do not have huge lobbies, with the exception of The Plaza, Waldorf, orThe Peninsula. They were very accommodating in getting us Reservations for my Mom's birthday. We love sitting in the restaurant with the tree having a drink. We were able to check in early and not to mention Christmas is NYC's very busy time. We stay at this hotel a few times a year and the staff always is great to us!

We spent Christmas at The Ritz-Carlton and it was honestly such a great experience for our family. What really made our stay special was how kind everyone was to our son. The staff went above and beyond to make him feel welcome and celebrated during the holidays. Those little touches didn't go unnoticed - they really made the trip memorable for all of us. Everyone we encountered was friendly and attentive. You could tell the team genuinely cares about making guests feel at home, especially during the holiday season. Big thanks to Tina and the rest of the staff for making our Christmas so special. We left with some really wonderful memories and can't wait to come back.