The Ritz-Carlton New York, Central Park

I was warmly greeted by the bellman team (1 gentleman from Turkish origins). My girlfriend and I shared that we were working for another Ritz-Carlton property and he used his empowerment to make us live an amazing experience at the bar ! Thank you

Stayed 3 nights as a family of 5 (3 teens) in 2 rooms Wonderful friendly welcome at the front desk. Very helpful as we arrived early but our rooms were available and were upgraded. Also some additional gift which was greatly appreciated Children’s room a king with rollaway and my wife and I on the 10th floor with a lovely Central Park view. Both very well appointed though would be helpful to have a coffee machine or kettle Well located for Central Park and surrounding area. Of course it’s New York so busy surrounds but we were not disturbed by noise We didn’t have much of an opportunity to use the other facilities in the hotel apart from a breakfast which was very overpriced for the portions and quality so we didn’t eat there again Recommended

Three couples traveling to Ibiza from JFK. We met in NYC for a couple days before departing to Ibiza via JFK. Service was attentive, courteous, refined and very helpful. Hotel was clean and well maintained. We have found most Ritz to be of high quality and this was no exception. I had a medical issue during the stay during the night and was taken to the hospital on the day we were departing. It turned out to be something minor but I was in the hospital well past the check out time. I communicated with the front desk about our situation and they were very accommodating. They could have charged us for another night as we did not check out until 6 PM, they choose to be understanding and not do so. I think that was a very customer centered choice which enhances our loyalty to the brand. Even without the medical incident, I highly recommend.

Always amazing service and smile from the second the bellman greets you to the front desk and everything in between. The breakfast is incredible and service always 5 star!This I has been one of our favorite hotels for years and continues to go above and beyond. Truly first class experience all the way through.

A superb stay. I had one of the rnty level rooms but still fabulous. The service at Ritz Carlton and St Regis is always superlative and this RC Manhattan is a shining star . The staff could not do enough to ensure their guests are valued and happy.