The Ritz-Carlton New York, Central Park

This is a wonderful hotel. I strongly recommend anyone who can stay here, DO IT. Immediately our family felt right at home. Each day greeted by the wonderful doormen. Kevin was so nice and welcoming and brought our luggage up. The hotel itself is beautiful inside and my wife still talks about the amazing aroma. The rooms were spacious, especially for NYC. Beds were extremely comfortable. Cleanliness was 10/10 , in large part to the amazing service provided by Cheryl . She was also fantastic with our kids and made them feel special . Our family used the amenities here as well. The gym was massive and up to date -again spotless. We frequented the restaurant Contour for multiple meals ( breakfast, appetizers, and dinner ) during our stay. Please give the restaurant a chance , it was delicious! It is hard to eat in the hotel with so many great choices close by , but this was one of the best we encountered while in Central Park area. Kathleen , the hostess may be the most friendly I have ever met ( what a special employee). The food was exceptional, service was on point ( thanks Jose!) and a beautiful atmosphere. What more could you ask for. We were also able to use the “house car “ when our ride share didn’t show, and we were delighted to meet “ Sal” who quickly became like part of the family. He was wonderful and made us feel again , special…that is the key point with this review - the hotel somehow makes you feel special , despite the hustle and bustle and large size of the facilities. Well done Ritz - Central Park ! Thank you for making our trip more memorable!

I've been staying at nice hotels in New York for decades and this is my favorite. I think this to be my fourth stay here now in the last few years and is the only one l've come across that checks almost all the boxes; aesthetically pleasing, quiet, good air conditioning, quiet rooms, perfect neighborhood, very good gym and comfortable beds with lighting that you can dim in all areas of the guest quarters. And the Ritz club lounge on the second floor is absolutely amazing, even though I didn't use it this stay as I'm traveling alone. The only thing I would ask them to do is to somehow increased the water pressure in the shower, there are many hotels in this city that have much better shower water pressure. Love this place! And be careful when booking- this is the one on Central Park South not the new Nomad one. This one is a classic, elegant, old-school NYC establishment.

My second stay at The Ritz-Carlton, Central Park and I could not be more excited to return. Quiet luxury at its best, exceptional service at every turn, and spacious accommodations exquisitely designed with views of Central Park. The pride of upholding the brand and providing a revered hard- and soft-product is evident. An area that sets this hotel a part is the people, from each and every department, they strive for excellence and it is felt in all interactions. From pre-planning (and execution) with Tina and Daniella, to the doormen Joe and Victor, to the front desk team led by Courtney, and the club lounge team with a shout out to Megan, Kelly, and Jason. You will be inspired to book your return visit and dream of a world in which you could just move in forever! 😊 There are not many places that will leave such an indelible mark as the care and recognition of your patronage is abundantly recognized. There is much competition in the NYC luxury market but rest assured, this Ritz-Carlton has been tried and tested and has lasting power as they understand the true art of superior service. For those loyal Bonvoy members, count me as one of your own, you will not be disappointed to spend your money here! They just get it right. You will leave feeling lighter and entranced.

the ritz central park NYC very disappointing , very run down hotel, rooms are very out dated, doesn't feel elevated, not good service by the team, with zero acknowledge to any loyalty member, not even trying to make it as an ok experience, the 2 stars is only for location- stay away

This is my favorite NYC hotel. From check in to check out, you are treated kindly by the very professional staff. The concierge Bernd was so nice and made sure I received my favorite papers every morning., The restaurant staff is stellar and breakfast was a treat with Abdou, Remy, Ricardo, Christina and others. Even the housekeepers left me notes. The location is perfect for shopping, museums and theatre. I hope to return again and again.