The Ritz-Carlton New York, NoMad

We just got back from an incredible stay at The Ritz-Carlton New York, NoMad, and wow and it was everything we hoped for and more! First off, the rooms are gorgeous. Modern, super comfortable, and the views are unreal, we could see the Manhattan skyline right from our bed. Watching the city light up at night felt like something out of a movie. The location couldn’t be better and right in NoMad, close to the Flatiron Building, Madison Square Park, and so many great restaurants and shops. It was so easy to get everywhere, but the hotel itself felt like a calm, luxurious retreat from the city buzz. We also loved the restaurant and rooftop bar. The food was delicious and the drinks at the rooftop (Nubeluz) were next-level, especially with those 360° views of the city. Definitely a must-visit even if you’re not staying there. But honestly, what made this trip unforgettable was the people. The service was beyond anything we’ve ever experienced. From the moment we walked in, everyone made us feel so welcome and it’s proof that when people say New Yorkers aren’t friendly, they’ve clearly never stayed at The Ritz! Huge shoutout to Paulina at the front desk, who was so kind and made us feel at home right away. Michael helped us pick the perfect restaurant for dinner (it ended up being one of our best meals of the trip), and Joy set us up with awesome recommendations for everything else. Stephanie greeted us so warmly every time we passed through the lobby and left us the sweetest note in our room...by the end of our trip, it honestly felt like we were leaving friends behind. The whole team just went above and beyond for us in every way. Other little things we loved: the spa is beautiful, the gym is great, and the overall vibe of the hotel, modern but still cozy, makes it feel really special. Everything from the design to the scent in the lobby feels thoughtful and luxurious. There are a ton of great hotels in NYC, but this one truly stands out. We didn’t want to leave, and we’re already planning our next stay. If you want an amazing view, great food, and the warmest welcome in New York, The Ritz-Carlton NoMad is the place to be.

I stayed at the Ritz for 1 day because I had a work event in the area on a Sunday morning. The location of my event was moved at the last minute and my family was joining me there so I scrambled to get an early check in at the crack of dawn on a Sunday in the center of NYC. Rebecca at the front desk worked tirelessly for an hour and amazingly found something (there were a ton of moving pieces). Another staff member, I believe Devon, who wasn’t assigned to me even came over to help…it felt like I had my own team. The room itself had a breathtaking view of the skyline that we all got to enjoy. Jean even reached out to me on my trip home to ensure that the whole process went smoothly. One thing I’d suggest is for a little less AI technology over the instant messaging service on the app before talking to a person. This applies to me because I like to use this service on the app, so the issue may not be relevant to others. Oh, and Rebecca sent a handwritten card with cookies for my 2 kids hoping everything worked out. The cookies were gone in seconds.

My stay at the Ritz-Carlton was flawless from start to finish. The cityscape view from my room was breathtaking—day or night, the skyline felt like a moving piece of art right outside my window. The room was elegantly designed, spacious, and comfortable, reflecting true luxury. The highlight beyond the view was the hotel bar. Not only were the cocktails crafted to perfection, but the performative presentation made each drink feel like an experience in itself. From smoke-filled domes to creative garnishes and dramatic pours, the artistry at the bar was as impressive as the taste. It’s more than just having a drink—it’s a performance worth savoring. Every staff interaction was warm and thoughtful, and the service throughout the hotel was impeccable. The Ritz-Carlton truly combines comfort, sophistication, and memorable moments. I can’t wait to return.

We had a wonderful stay at the Ritz-Carlton Nomad this past weekend with our son. The Liberty Club Suite we stayed in was spacious and comfortable with a stunning view, but the real highlight of our visit was the Club Lounge. While the food and ambience there was excellent, it was the staff who made the experience unforgettable. David, who oversaw the lounge, along with Juan, Brenda, Maria, and Wendy, made us feel incredibly welcome and went out of their way to make our son feel special; something we’ll always remember. For the adults, the spa area with its sauna and steam room was also a real treat. From start to finish, the team truly rolled out the red carpet for us, and it’s the warmth and professionalism of the Club Lounge staff that makes this hotel stand out as world-class.

This is my 3rd stay at the Ritz-Carlton New York, NoMad this year! It is my go-to hotel whenever I come to New York City - feels like I'm coming home. I love the location - it's got a subway station right by the hotel, walking distance to Madison Square Park and close to lots of good cafes, restaurants and bars. The hotel is very modern, and the rooms are very clean well-appointed. Would like to give a special shoutout to the front desk team, especially Jillian (or Gillian, not sure if I'm spelling this right) - who I first met in January 2024, and Paulina - they are always such a pleasure to talk to! I also had a very delightful housekeeper on my floor this trip, her name is Yan. Will definitely be coming back here on my next trip to New York City!!!