Royalton New York

I'll just dive right into the cons...no complimentary coffee in the rooms. You must pay per pod!! You want complimentary morning coffee as soon as you wake? Don't wake up till 8am, (or you'll need to run across the st for some mcdonalds coffee) an hr right AFTER breakfast is served, you can have complimentary coffee! oh and literally SERVED! You can't grab what you want or how many sausages or bacon pieces you want (and it's one or the other) because a waiter takes your order and arrives with it 20 minutes later. (And don't go above the voucher limit or you'll pay out of pocket!) Some items come out cold and others just warm. THERE ARE NO MICROWAVES IN THE WHOLE ENTIRE HOTEL! So that coffee you craved since you woke up at 6 is now cold too, after you pour milk in it but don't forget to ask for a spoon to stir it or use your finger, since you don't stand a chance of getting burned anyway!! But hey the uneccesary waiter served you...for a tip!! On other cold sides of things... don't look for an ice machine.... there are none. You must call the restaurant for them to bring you a bucket and "wait till they aren't busy" (as stated by the ice person on the other end of the phone line)! EACH TIME YOU NEED MORE ICE! Also on the cold side... the young too involved with tik tok whatevers staff won't make eye contact with you to respond to your good morning! And answer your questions while eyes stay glued to their phones. THE ROOMS... outdated stained peeling furniture with poor quality TV, some of which do not work properly along with non-working phones (we had a family of 4 in 2 rooms) THE POOL.... a joke.. right off of the bar which has big windows and people constantly lurking. But don't worry, only up to 4-5 people fit in the seating area of it, if you squeeze together on the side by side lounge chairs. If you don't mind any of the cons then you'll be fine with the hotel rooms being quite comfortable for space. Quiet due to the thick windows when closed. The really spacious bathroom tub shower and counter space. The food is good also, but for the cost, there are a LOT of reasonable prices around the area that taste better. But if you're sensitive to the unseen they do make their presence known. GOOGLE REVIEWS! OH! And the pillows felt like air!! No comfort there!

We stayed here for 3 nights at the end of January during the heavy snow. The Hotel is in a brilliant location only a few blocks away from Grand Central Station and Times Square. There are plenty of delis and a supermarket nearby. The reception area is very welcoming with beautiful fire. Staff on reception were very helpful. Our bedroom was really large with a great bathroom. There was no tea/coffee making facilities however they had a kettle available of you asked at reception. It is a shame that the bar and restaurant is no longer in use as there is a beautiful charm to this Hotel and I would love to see these open. Overall a brilliant stay in a reasonably priced charming Hotel in a great location. Would definitely stay here again!

The Royalton is an excellent hotel in midtown, whether for business travel or a personal trip. They have outsized rooms in a contemporary aesthetic for a very reasonable price. And the reception / front desk is first class in terms of service (namely Jose and Isaiah). Highly recommend Royalton for any future visits to NYC.

The location of this hotel is perfect and is very close to Times Square and many other usual tourist spots. The Royalton was very clean, the beds were very comfortable, the room was warm and the bathroom very nice with a large shower. Overall the hotel was fine but very dated, I did feel as though we were going back in time but overlooked this as cleanliness, warmth and overall comfort were far more important. There is no restaurant or bar facilities to use in the hotel but I believe when the hotel was first built the facilities that are there were used. Seems a shame that the hotel couldn't be used to it's full potential. Overall a pleasant stay. Sorry I do not have any photos of this hotel to attach.

Lovely, clean room, friendly staff, well situated close to Times Square! We would definitely stay again.