Sofitel New York

I am currently staying at Sofitel New York and have reserved four nights in total. During check-in, I experienced a small inconvenience: I was not properly informed about the details of the urban destination fee, the breakfast benefits included in my reservation, nor about the hotel facilities such as the gym. Having this information clearly explained at arrival would have been very helpful. The urban destination fee provides a US$25 credit per night, which can be used at the hotel bar. Breakfast is included in my rate and allows you to choose one main dish, one hot beverage, and one juice. While it is on the expensive side, it is worth it for the convenience of having breakfast included in the daily rate, especially in a city like New York. Aside from this initial issue, my stay has been very positive so far. The location is excellent, close to everything and very convenient for getting around the city. The hotel is comfortable, modern, and spacious, and has been fully renovated, which is noticeable throughout the property. The breakfast bar/restaurant is pleasant, with a nice atmosphere and friendly, attentive staff. The room is a good size, well laid out, and includes a bathtub. The room also has good lighting, high-quality bed linens, and a very comfortable bathrobe. The only thing I miss is a coffee machine in the room, which would make the experience even better. The gym is very good, well-equipped and well-maintained, and definitely a strong point of the hotel. I would also like to especially highlight the excellent service provided by Bijou Thiam, who has gone above and beyond to ensure I am having an excellent stay

⭐⭐⭐⭐⭐ Excellent stay & outstanding check-in service. We had a fantastic stay at Sofitel New York. The location is perfect — right in Midtown Manhattan, yet surprisingly quiet. The hotel is elegant, very clean, and the rooms are comfortable and well maintained. A special shout-out to Kenia and Natalie at check-in — absolutely amazing! They were incredibly friendly, professional, and welcoming. Their service made a great first impression and truly set the tone for our stay. Highly recommended. We would definitely stay here again!

The room was comfortable. Had a few snags that were taken care of after we reported them. Very quiet. It was a very convenient hotel to stay since we could walk everywhere. I would recommend it!

A wonderful experience at the Sofitel hotel in New York. The breakfast especially was amazing with incredible staff. A special thanks to Arian our waiter, always “aux petits soins” :) We will definitely come back!!

Spent 6 nights in Sofitel New York, and it was a great experience!! The bed was super comfortable! The team that you meet at the Breakfast place will make your day!! Not only the breakfast menu was delicious, the professional, genuine and warmth check ins from all the team always ensure you have the right and great breakfast, before starting the exploration day in the city! Arian, Benny and all others whom have taken care of me during the few days have maintaned high quality and consistent service throughout!! It was a great way to start the day in New York!!!