Soho Grand Hotel

I used to love the Soho Grand - it used to be one of the best hotels in New York and the area. But it has REALLY gone down hill. Check out the picture below as one example. Seems like new owenership? Or existing owenership is getting sloppy. The rooms are shabby - it's clear a lot of the furniture is old and showing their ware and tear. Wallpaper peeling. Carpets worn. Doors and wood chipped. Curtains fraying. Headboard uneven and torn. Bathroom tiles cracked. And side table horribly stained - see picture. The window to the room wouldn't open even just a little (I know they usually won't open a lot - but not at all didn't let fresh air in.). When I needed to call front desk for something it rang without answer. A small but important touch that is go is their doormen don't open the door for you anymore. I sound really whinny, I realize. And I understand the nature of New York hotels, but for the amount they charge for a small room I would expect more. Thqnk you to the front desk staff who were nice.

⸻ I had a wonderful stay at the Soho Grand Hotel. The service was truly outstanding. Sharon, the housekeeper, did an amazing job—everything was spotless, and her kindness and attention to detail made my experience even better. I also want to highlight Nathan and Arthur, the doormen, who were always welcoming, helpful, and friendly, creating a warm atmosphere every time I came in or out. Their professionalism and hospitality really stood out and made my stay unforgettable.

We have stayed with the Soho Grand twice over the summer, once for a wedding, and once just for a quick escape down to the city. On both occasions the staff has been overly accommodating and friendly. Their service has made us feel like we were more than just guests at their hotel. From the second you walk in, until the moment you leave, you feel like everyone there is doing everything they can to make your experience unique. The Soho Grand is one of those hotels in NYC that makes you feel like you’re genuinely part of what’s going on in NYC. The location and access to the city are everything you’d want while visiting the greatest city in the world. I’d highly recommend this hotel to anyone looking for a real NYC experience.

We recently stayed at the Soho Grand Hotel while in New York for the US Open, and it exceeded all expectations. Our suite featured a spacious terrace with breathtaking views of downtown Manhattan. From the moment we arrived, the staff made us feel genuinely welcome with their warmth and professionalism. The location is unbeatable, step outside and you’re right in the heart of SoHo. This has quickly become my new go-to hotel in New York. For anyone looking for a stylish stay with top-notch service and an authentic downtown experience, I couldn’t recommend the Soho Grand more highly.

The Soho Grand never fails to be a wonderful experience. From the warm and friendly check in to the beautiful room to the delicious dinner to the lovely dogpark. It’s our home away from home. I can’t recommend the hotel more highly. Always sublime.