The Surrey, A Corinthia Hotel

Loved it Classy but fun. Great service and beautiful decor. I would definitely come back. Wasim really goes the extra mile to help out. The food was a highlight as well. Conner was very friendly and really cared about our experience. And Frederick Lesort is the man!

What a wonderful experience to stay at the newly renovated Surrey in the heart of the Upper East Side. The location was perfect for walking to the parks, museums, shops, and restaurants. The service was outstanding from the moment you arrive. The room and spa were luxurious and peaceful after a busy day in NYC. I would highly recommend the Surrey for a lovely stay in New York.

The Surrey is a wonderful hotel in an unbeatable location. The staff goes above and beyond to make sure your stay feels truly special, always attentive, thoughtful, and kind. The front desk team is welcoming and efficient, making check-in and check-out smooth and pleasant, with a special shout-out to Wasim Naeem for his outstanding service. The concierge team is equally impressive, super helpful with ground transportation and arranging a late check-out when our flight was unexpectedly canceled. From start to finish, every detail is handled with care, creating a truly memorable experience. We can’t wait to be back!

June 2025 Little did I realize what a “fairytale experience” lay ahead of me when I booked my reservation for The Surrey Hotel of NYC in early June. Prior to my arrival, I had a pleasant conversation with Mariah Marciano, guest relations executive, regarding the different amenities, I would be requesting in a room. She was very attentive to my dietary needs, assuring me that a microwave & refrigerator would be placed. Arriving around 8:30 pm at the hotel on the evening of June 10th, exhausted from travel, I was warmly greeted by Wasim Naeem, a front desk manager, who graciously informed me that I had been upgraded to a junior suite! What a nice surprise! Secondly, Wasim said he would do everything he could to give me as late check-out as possible, which he followed through with on the next day!! When I entered the suite, a “personalized” electronic greeting of my name on multiple “tv” screens immediately caught my eye. Right below the screen nestled in a grouping of water bottles was a handwritten “welcome” note with a wax seal from Mariah, the concierge who had been so attentive to my phone requests. Additionally, the room was decorated with individual vases of fresh white roses everywhere, including the bathroom. Later, I was to learn that the entire staff exercised the same commitment to excellence in their delivery service to hotel guests, as Wasim & Mariah had started. A prime example of this was Cameron Coker, a tall handsome blonde bell captain, who not only helped me rearrange and store my luggage until my driver arrived, but graciously went into the restaurant and obtained for me a “delicious-handcrafted” Caesar salad with chicken for my trip home. Then Cameron went the 2nd mile and proceeded to load my luggage into the black suburban when my driver arrived. As I plan my next two trips to New York City this fall, I’m looking forward to another stay in this elegant, sophisticated hotel with a congenial, caring staff…second to none. In closing, I highly recommend this hotel without reservation. Dr. Janet L. Vaughan Houston, Texas

We recently stayed at The Surrey Hotel and it was beyond what we expected. From the moment we arrived, everyone—from the front desk to housekeeping to the door staff—was incredibly warm, welcoming, and attentive. The food was a standout—delicious and beautifully presented—and felt like such a natural extension of the care and quality the hotel put into everything else. The location was also perfect. On a quieter street a stone's throw form the park, it gave us the peace and calm away from the busy city we were hoping for, but still made it super easy to get to midtown or downtown whenever we wanted. The best of everything NYC has to offer. Our room was spotless and beautifully designed—if you've ever stayed at any of the Corinthia brand hotels, the same thoughtful and elegant design elements were ever present. We’re already looking forward to our next stay and can’t wait to experience even more of what The Surrey has to offer. It was a truly memorable trip.