Thompson Central Park New York

We chose this hotel as it is close to Central Park while being a short walk to the theater district. It indeed was a very good location for walking to the park, to Fifth Avenue, to the Met and to Times Square/theaters. No views to speak of, but who spends time in a New York hotel room? We went with a small suite and the extra space was quite nice, though perhaps not necessary (see above note re: time in hotel room!). We would have been just fine with a standard room. That said, the finishes are not luxe and the color scheme (grey and black) makes the room feel somewhat cold, so having the extra space did perhaps make the room feel less like a cell than a smaller room might. The bathroom (again, grey and black) was functional with a nice walk-in shower. We did not eat at the hotel and the front desk/bellhop service was perfunctory. This is definitely not a five star, luxury hotel but a more than serviceable hotel for visitors who want to be near the park and theaters.

We had an outstanding visit here at the hotel with excellent staff, clean, roomy and beautiful accommodations. Food and drinks are available in welcoming and elegant spaces and what they offer is very high quality. When you combine those things with the perfect location, it is an easy decision to make choosing this hotel.

Amazing in every way. Sophisticated spaces, incredible rooms for families (or not!), lounge is lovely, staff is so helpful and charming. Love returning here each time we visit NYC!

Fantastic hotel, the staff is impeccable. Convenient and accessible to everything that we needed to go to. This is our home away from home!

The check in was seamless even though I checked in around 10 pm (late flight) but unfortunately the room I checked into had a phone that did not work. I had to go to the front desk to report the broken phone so I could use it in the morning to place in room dining for breakfast (the only way to order room service is by phone). Then, things devolved. The heater was broken and at 1 am, the engineer came up to look at it and told me that the room should never have been sold because the heater is broken and cannot be fixed. I had to repack and move rooms at 1 am. The new room (3326) had a working heater but hissed/clicked all night long impairing quality of sleep.