Thompson Central Park New York

The Thompson is always my preferred choice when visiting NYC. The location is terrific. The staff is great . Friendly , helpful and available . The higher levels offer a concierge level . It’s a great place to meet your family and friends.

One of my favorite places to visit in New York. Accomodations are plush, staff is always warm, especially Housekeeping, and it feels like home. One of my favorite features of the Jr Suite is the rotating television, allowing you to easily move from the couch to the bed without having to do too much shuffling. Our only complaint from the last visit was addressed by appropriate management team members. It's nice that a hotel asks for feedback and actually seems to want and value it. Location is nice, very close to Central Park, short walk to subways. One of the best hotels at its price point.

First off, Justin Gomez. Wow. Justin is the definition of client services perfection. I have stayed at many of your properties worldwide. I can confidently say that Justin is amongst the elite tier of teammates you have representing the Hyatt Brand, specifically Thompson Central Park. I can see him doing very big things in the future within your organisation. From the very beginning, his positive energy, warmth, approachability, charisma stood out to me. Some people just have natural born talent to connect with others. Justin is all of the above and then some. Justin made sure that our stay was as comfortable as possible and I greatly appreciate him taking care of us. Vanessa H, Chris from the front desk. Stellar. Absolutely stellar client service. Approachable, friendly, warm, sharp. What more can a client possibly ask for ? Supervisor Will G, exceptional, sharp, compassionate. Incredible leader in every sense. Genuinely enjoyed our conversations. Any property that has him as a leader is very lucky. And can’t forget Pedro P and Biswajit Saha from the lounge. Each and every time I visited the lounge, they would greet me like family. This type of energy means a lot to me. As you can tell by this lengthy review, you have a team of all stars at your property. This stay was incredible in every sense and I can’t wait to revisit your property when I’m back in NY. What a property. Wow, just wow.

Fantastic experience at the Thompson! Great location and attentive staff. The ability to confirm adjoining rooms ahead of time for our family was key and the amenities such as the lounge access, room credits and breakfast rounded out the experience. Would absolutely go back and recommend!

Amazing experience, you won’t regrets staying here. The hotel is in a great location, close enough to walk to Central Park and Times Square, and everywhere in between… with four young children (4-10 years old). Hotel was extremely clean, room service was excellent, and the staff was so good about making sure everything was going well. Definitely recommend!