Thompson Central Park New York

Thompson Hyatt is a beautiful hotel with a warm attentive staff. The location in New York City is perfectly situated near Central Park, Broadway, and shopping on 5th Avenue. I highly recommend this Hotel.

Excellent staff, room, location. I've stayed at many different properties in NYC and this by far, was the best! Everyone was helpful and welcoming. The products provided in the rooms were top notch. Everything was impeccable.

My 26-year old daughter and I spent a birthday weekend in NYC. Our choice to stay at the Thompson Hyatt was an excellent one. All of the staff were very friendly and professional. Our room was spotless, and pleasantly appointed, and very quiet. The location worked well for us as we wanted to be close to Central Park, the major museums and close enough to the theatre district to walk but far enough to be away from the heavy activity and lighting. Great restaurants, shops. Just a wonderful time all around.

Fantastic staff, from the receptionists to the housekeepers and restaurant and bar staff. Very nice accommodations. Everyone was very friendly and welcoming. Would highly recommend this hotel.

We visited this property for one night (Friday to Saturday) in June 2026 to use our Category 1-7 Hyatt free night certificate earned by reaching Globailist status in 2025. It was our first time visiting this property. Arrival went smoothly -- the property has plentiful front door staff during the day. And check-in was easy, with Globalist late check-out offered and extended and the breakfast benefit explained. We received a room on a high floor that was nice and quiet, a good distance from street noise, which wasn't too bad since the property is toward the middle of a block on a relatively quiet stretch of 56th Street. The room itself was a nice size for NYC, but could benefit from renovation in various respects. The carpeting by the beds was rather stained in various places, the bathroom counter was too small (it reminded the author of this review of a stay at a Moxy hotel), and the shower was in a tub, rather than being a stall shower that most newer properties now feature. Breakfast also had its ups and downs. The cold entree one of us ordered was great, while the hot entree the other of us ordered was delivered barely on the warm side. Apparently the kitchen for breakfast is located in the basement of the building, so food is delivered by cart to the dining area, and that delay in delivery was to blame. The hotel is in a wonderful location, just a few short blocks away from Central Park, and is in a wonderful area for walking and shopping. A stop on the Sixth Avenue Subway just a short walk away from the hotel's entrance, making it easy to get around throughout the city. After great stays at Thompson Hotels in D.C., Savannah, and in NYC at the Beekman (before it became a Hyatt property), this was our first somewhat disappointing stay in the Thompson brand. Given all the options NYC has to offer, we likely will choose to stay somewhere else next time.