Thompson Central Park New York

Great location for seeing all of NYC! Hotel was very clean and quiet. Staff were very attentive and pleasant. I felt very safe during our stay and will definitely stay there again.

The Thompson Central Park is a stylish, modern hotel in a very convenient midtown location. Bookable through Hyatt points, redemption value was fantastic pre-devaluation. While the hotel lacks certain amenities and the historic charm of some peer hotels (like its cousin the Beekman downtown), the location and consistency of the experience are fantastic. Check in: We arrived after 3pm, the designated check-in time. Our room was available immediately and check in staff were very helpful making it a seamless experience. Having stayed at the hotel before, staff focused on getting us to our room rather than re-explaining all the amenities. Room: While there were some chic midcentury touches to the room, there was nothing terribly remarkable about the design. However, the layout was spacious for New York, and the bed was very comfortable. I appreciated the full-size couch by the window. While a similar price point at another hotel might get you a view or historical charm, the benefit of the generic character is the efficient layout of the room and consistency of the product. Amenities: The amenities at this hotel are typical for what one might find in midtown. There is no pool, and the fitness center is small and underground. There is also a spa, which I did not have time to use during my stay. The dining offering is the most impressive amenity of the hotel. Parker's is a bar that often features live music, Indian Accent is a well-awarded Indian restaurant, and Burger Joint is one of the best burgers I've had in New York, frequented by locals in the neighborhood as well. However, the best part about this hotel is the location. It is close to almost every subway line, central park, the theater district, and more while still being on a street that is pleasant to walk down. That is the number one reason that I will likely come back to this hotel. Service: Our stay was too short to experience any standout moments, but staff were consistently helpful and attentive. One small hiccup was when I sent my shoes to be shined; they were promised to be ready by 8am, but ended up being delivered closer to 9:30, slightly delaying the start to our day. Bottom line: The Thompson Central Park is a top notch option when considering a mid-range stay in New York. The location is unmatched and the consistency of the experience is wonderful. In the future, I might stay at another property for more luxury or character, but I will always be happy to come back here.

Nice quiet place in the middle of a noisy city. Everything worked... easy check in, quiet AC, fast WiFi, helpful staff, spotless room and bathroom.

Excellent hotel, great room (upgraded to high floor), helpful staff, ideal location. Breakfast on Saturday was almost impossible. We had to wait over an hour for a table and then another thirty minutes for the food to arrive, which when it did was cold.

This Hyatt is definitely not a five star hotel. A four star at best. They provided us with mediocre maid service. The rooms not clean and they always forgot to provide us with extra towels. Room temp was always too hot or too cold. Club lounge was terrible. I have never seen a worse offering of food at any hotel with a club lounge. They can do better Much better!! When we lodged a complaint, hotel management offered a mediocre solution to our problems. They offered us a breakfast credit. The following morning, when we ate breakfast on the first floor, it took 45 minutes to get our food. It was torture and we did not want to return. I will say that the front desk employees and the bellmen were all very professional and kind. I also appreciated the fact that when I discovered error charges on my bill, they quickly removed them without further discussion.