Carlton Hotel

Excelllent staff , comfortable rooms, easy to get uptown and downtown from here. Also, good services nearby, in addition to restaurants, Whole Foods +++

I picked this hotel because the 2-bedroom, two queen, two full-bathroom suite option, which is a rarity in NYC. It was exactly what my family of 4 needed to spread out. The hotel has classic old New York hotel vibes with Hyatt amenities. I’m surprised Hyatt did not brand this hotel as an Andaz when they took it over. Our check-in was smooth and attentive. Everyone from the doorman to the bellman ensured we were comfortable. We happened to arrive during evening wine hour. It was such a treat to help ourselves to a class after a long day of travel. The suite was nicely done, except for the poor lighting throughout. We had housekeeping come and set up the sofa bed. They also brought extra robes, slippers, and towels. Filtered water was also a nice touch. Note that if you want a coffee, you have to ask for the coffee service tray, which is a Keurig. We have stayed in other hotels in NOMAD, but this hotel is in the ideal location. Despite our suite being on the 5th floor, we never heard much noise. We walked to The Smith for dinner and then took a short walk to the train uptown the next day. My family says this is the best hotel we have ever stayed in NYC. I agree. We will be back.

A solid hotel in a good location. The room was really small and didn’t feel exceptionally well-maintained or clean. The lobby was nice, including the bar.

We had a wonderful stay at this elegant Gilded Age hotel and it truly exceeded our expectations. The staff was consistently friendly, accommodating, and genuinely made our stay feel special. Our spacious corner room felt luxurious and offered plenty of comfort along with a lovely view. The beautiful lobby is comfortable and inviting with a classic New York City feeling. The building itself is full of character, giving an authentic NYC experience that feels unique compared to many modern hotels. Located in NoMad, it’s a great neighborhood whether you’re sightseeing or simply looking to relax and enjoy the city. I also have to add that the avocado toast from the room service menu was absolutely delicious—a perfect start to the day. Overall a fabulous experience and I highly recommend!

Great hotel with the perfect location in Manhattan on 29th Street and Madison. We will come back next time! Personal is very friendly and helpful.