Aloft Silicon Valley

Cancelled my stay when I arrived due to over occupancy, did not offer any other accomodations or compensation. When asked to speak to the manager they said she was not there and unavailable. A total joke of a hotel Stay away.

Esmyne is awesome! So warm and accommodating. Of course you can trust this hotel brand. My room was clean, comfortable, quiet and accommodating. And it’s in California, which is just so gorgeous. Don’t worry about the traffic. Lol. And in this area, there are many places to eat nearby.

Filthy and rude staff. First room they put me in had blood stains on the draperies and lampshades. Doors on the dressers are jammed and won’t close. When I asked to move, they said no rooms were available, and I pressed on. The dude said “did you do anything in there?” Huh? I don’t want to TOUCH anything. Magically he found another room. The place is empty. New room has blood stains on sheets, and the bathroom smells like low tide. You have to wear shoes on the filthy carpet. 4 stars? What a joke. If this wasn’t paid for already by my work I’d demand my $ back and leave. Motel 6 is cleaner

There was literally feces on the toilet. The room was disgusting. Cup marks on the tables and desk. No surface had been adequately wiped down. The sofa in my room was gross. When I asked the ladies at the front desk to be moved to a new room, they said none were available. This was interesting, as many people continued to check into (available) rooms after me (including some of my colleagues). The ladies did send a cleaner to the room, who cleaned the toilet for me. After I inspected her work, I still had to ask her to hit spots she missed - twice. The women who worked at the desk were nice, but not overly proactive, as they scrolled their phones and read during downtime. Towels were always dingy. This was just a disgusting place - one of the dirtiest hotels I’ve stayed in. The best part about this place is the bar and the ability to connect with people in the bar/lobby area. But I will not stay here again. I do not recommend.

My room was spacious and comfortable. However, housekeeping was sporadic and unreliable. Food was good when available, but it never started at the advertised time. At best it was 5 minutes late. At worst, the chef didn't show up that morning and I went to McDonalds. You need a car to stay here, but parking costs extra. There are no services in the immediate vicinity. There are shopping centers a few miles away.