Grand Hotel du Cap-Ferrat, A Four Seasons Hotel

The good: location is beautiful and the grounds are stunning. Our arrival was flawless with a gracious and helpful staff. Front desk team is amazing! The room was very nice, and the beds are indeed heavenly. Service at the pool on our first day was exemplary. Everything perfect. The bad: Housekeeping was average. They offered to make our king bed into two twins, but that never happened. Nothing special at turndown. Concierge service very disappointing. Other than arranging airport transfers, they’re not very help. They recommend an absolutely awful beach club and private water taxi service Sadly, day 2 at the pool was also very disappointing. Drinks were melted by the time they got to us. Extremely limited food menu and a level of service I’d expect at a Hilton Garden Inn. Perhaps the hotel should stop selling day passes so they can better attend to guests paying $3k plus per night. Walls are very thin the rooms. The front desk called us at 11pm because of a noise complaint due to us talking at a normal volume (vs. whispering). The food is average, at best. Again, very limited menus and no casual dining options (other than room service). Also, no courtesy shuttle to take guests to the port, which is only 8-10 minutes away (vs. a hot and long 30 minute walk). Overall, great location, inconsistent service, and poor value for the money.

Four Seasons Grand Cap Ferrat is most definitely the finest hotel I have ever visited. It is incomparable to even the Plaza Athenee or similar top tier establishments. I am about to check out and don’t want to leave. The hotel is perched on the Cap, with absolutely breathtaking views and facilities. Club Dauphin, headed by the expertise of the wonderful, extremely friendly, and welcoming Johann is the highlight of the hotel. Matthias and Tommy were also fabulous at Club Dauphin. Special shoutout to Loane at La Veranda. You are the sweetest, kindest, most professional young woman. We really enjoyed spending time with you. And special thanks to Alexandra at reception. You welcomed us so warmly upon our arrival and continued to be a breath of fresh air throughout our stay. Four Seasons Grand Cap Ferrat is gorgeous, sophisticated, and one of a kind. But it is also extremely friendly, both the staff and the guests. We felt completely at home. It is full of real people and families from all over the world. Such a pleasure! We can’t wait to return. Thank you for such a phenomenal vacation.

We were staying in room #6 - which is realistically a utility closet. Right by the service elevator, service cart parked in front of the door all day. The banging of the service cart against the wall was my daily wake up call - 6:30am sharp. The only bathroom amenities you get are q-tips and make-up pads; no loofa, no tooth brush, no nail file, no baths salts - as there is no bath tub. :) and robes had holes. Mind you, in season this room/closet is close to $4000 per night. But in all fairness, this one is on me, I guess as I should have checked; It simply did not occur to me that this particular hotel would have such mediocre rooms. I became nothing but aggravated with a staff member who, as my husband was checking out, said: we tried to find you in the hotel to offer you another room, but you were nowhere to be found. Really,? 2 hours at breakfast every day, then an hour in the library playing cards as we could not do so on the room and then again in the lobby for a couple of hours in the evening. Also, in room 6 and possibly by using the recommended by the hotel communication method, WhatsApp. Grrrr…. I am too old for this. The location of this hotel is unsurpassed. The views are amazing. The grounds immaculate. The breakfast is very nice, under the canopy of trees. There is also a very nice pool and spa. We tried to spend most of our time in the lobby sitting over the AC vent as the lobby was so poorly air conditioned we sweated bullets,; our cold room was simply too small for both of us to sit down. It had one chair. No table or desk. Door from hallway opened straight onto the bed. Don’t count on a drink in the lobby or at the bar. The minibar will be restocked daily… maybe. The turn down service will happen - possibly…. You may or may not get milk/creamer for your coffee. A gentle nudge at the reception will not do a thing other than an attempt to let you know upon checkout that they “tried”. But, on an a positive note - the concierge was great. Truly helpful. I was hoping for a much better experience.

The pinnacle of South of France excellence. The beach club was bliss, the views breathtaking, and the sense of occasion at the hotel is unmatched.

Stayed for one night. As such its a beautiful hotel and very nice staff (the latter was their strong point). however we paid 3.000 euro for a room that was in the front side of the building so we got zero views and noise from the cars that arrive. the room as such is ok, but also not exceptional which for 3 grand a night should be the case. The hotel is badly overpriced (i think they inflated with about 400 percent over the last 20 years). I wouldn't stay there with family as there are much warmer places that offer better value for money,