Hyatt Regency Nice Palais De La Mediterranee

For the price paid, I would expect better treatment from the restaurant staff. The hostess seated us at a beach-view table for dinner on our first night, which was lovely — but we did not request it. Then, an hour later, we were “evicted” from the table because it had been previously reserved by another party. We were moved to another, less desirable table, but it was embarrassing and disruptive. If we had been informed of the reservation prior to being seated, we would have asked to sit elsewhere, so that we could linger without interruption. We were, after all, on vacation! Rude, disorganized and unnecessary. The breakfast setup was confusing, and no one took the time to indicate the location of the buffet (in an inside room, apart from our outside dining area), offer us coffee/tea or otherwise attend to our needs. The restaurant wasn’t all that crowded, either. I had to flag down a waiter after halfway through eating my breakfast to ask for hot tea. This is NOT how an exceptional hotel treats its guests.

Was celebrating my fiance and my engagement, but was given one of the worst rooms facing the street. No ocean view and was woken up to drilling every morning for hours.

Beautiful hotel. Great service and friendly staff. The view on the Med at Breakfast is superb. Location great and easy to walk to the city centre. The room was always well cleaned and never had to call for refills or missing towels. Great 5 star standard. Special thanks to Ms Dorra at reception for a very warm welcome.

The staff were wonderful and couldn’t have been more friendly, welcoming or helpful. Unfortunately, the hotel is in dire need of its planned refurbishment!

While the staff and location are wonderful, the rooms are old and outdated with stained rugs. This hotel should be classified as 3 star, not a 4.