Anantara Al Jabal Al Akhdar Resort

We recently returned from a wonderfully relaxing holiday in Oman. We often stay at the Anantara hotels, as they have consistently provided us with exceptional service, especially during times when we needed support. The team have always been extremely kind, and their hotels feel like a welcoming home away from home. On this occasion, we stayed at the Anantara Al Jabal Al Akhdar resort, and it was truly a remarkable experience. The staff were all incredibly warm and welcoming. In particular, Gretchen, the front office manager, was exceptional; she made the booking process and our communication seamless, ensuring everything was taken care of. She was very thoughtful and even arranged a special cake for our four-year-old son's birthday celebration. Ghaurav, the chef at the restaurant, made our breakfasts especially enjoyable. His omelettes and eggs were delicious, and he kindly prepared an Indian potato paratha for me on a few mornings. Dorji was also very lovely and attentive. Nothing was too much trouble for Sarhan, our villa host, who was attentive and helpful throughout our stay. The resort itself is wonderful, with stunning views that truly take your breath away. We also enjoyed exploring the nearby villages and organised a visit to Nizwa Fort, which was a fantastic experience. This was our third visit to Oman, and each time we have stayed at an Anantara hotel. The reason for our loyalty is simple: they have become like family — a warm, welcoming home away from home.

Stayed in the two bedroom villa with a couple of friends for a short getaway. The cliff views are truly something else, and walking around the green grounds was very relaxing. Because of how secluded the property is, you do end up spending most of your time on site and relying on their facilities, so you naturally hope everything runs smoothly. In our case, a few things fell short of what we expected for the price. Check in got off to a bumpy start. I’d called ahead to request feather free bedding for health reasons but on arrival the staff didn't seem fully across it and took a while to understand the issue. When they first tried to fix the bed, they just pulled off the topper and left feather residue behind. Thankfully, Mr. Abdullah and Mr. Yubiraj stepped in, listened carefully and made sure it was handled properly. I also want to share a word of thanks to our assistant, Mr. Sarhan, who was very helpful and did his best for us despite working with limited resources. While I really appreciated their personal efforts, having to spend arrival time sorting out health arrangements after traveling was stressful. A few notes on the villa and stay itself: * Beds & Lighting: None of us found the beds or pillows very comfortable and we all woke up feeling a bit stiff. The indoor lighting is also very soft and dim; if you like reading or prefer a brighter room, it feels quite dark. * Kitchenette setup: Good to know in advance that it’s more of a coffee corner, there is a kettle, Nespresso machine, and microwave, but no sink or cooking ring. * Wi-Fi: The signal was very weak and dropped frequently while we were there. * Housekeeping: was suboptimal, missed a few standard details, like clearing the bins and replacing the used towels without us having to call down to ask. Food was a mix. We really enjoyed the breakfast spread and had a good dinner at the Italian restaurant but the international restaurant felt fairly below standard. We also ordered room service twice, delivery took quite a long time, and the dishes turned out pretty dry and under seasoned. The natural landscape was incredible and remarkable but when you factor in the uncomfortable sleep, sloppy housekeeping, poor in room dining and initial headache at reception, it’s vastly overpriced. I won't be returning.

I had a lovely time at the Anantara. The resort is on the pricier side, but it shows in the top notch service you receive. The buffet is a bit smaller than what I'd expect from a resort that size, but still reasonable.

We had a wonderful stay at Anantara Al Jabal Al Akhdar Resort. The location and mountain views are incredible, the rooms are beautiful and very clean, and the service was excellent throughout our stay. The staff were friendly, professional, and always helpful. A peaceful and luxurious experience, and I would definitely recommend this resort and visit again.

Absolutely beautiful hotel with excellent service. The rooms are luxurious, the location is stunning, and the staff are very friendly and attentive. A perfect place for a relaxing and memorable stay. Highly recommended!