Kamalame Cay

I was excited for this once I a lifetime trip. Unfortunately, Kamalame Cay did not live up to the hype. The food was ok, the cottage had tile issues and water issues that I had to follow up on for 3 days before it was fixed. I could have stayed home and managed my vendors to fix showers at home. I don’t think a hot shower is something I should follow up about for 3 days for the amount of money I paid. Even though over 25% of the price I paid was in gratuities, if you don’t tip the workers, you would get the “cold shoulder” as well as cold food. How disappointing.

We spent 4 nights at Kamalame Cay over Easter with friends and family and loved everything about it. The kids loved their freedom since the island is small and only guests are allowed and the staff keeps an eye out for everyone. The breakfast basket and afternoon cookie deliveries were nice touches. Everything we ate was delicious and the staff super friendly. We loved our little cottage on the beach, such a beautiful view to wake up to. We will definitely be back!

Flying home from our 2nd annual Kamalame Easter - what an amazing experience. The staff are so warm and lovely, and being there to celebrate a special holiday - felt like we were all a part of the kamalame family. Stayed in a cottage with two boys (1 King and they added a twin bed which was great) and had invited two other families next door for their first time - all boys 8 - 10, they loved exploring the island with kyaks, golf cards, snorkeling around and seeing turtles, stingray and lots of fish! All the boys had a blast and it was great knowing they were safe to run around! Everyone agreed to come back next year - maybe rent one of the beautiful homes.

This is a hidden gem. My husband and I recently returned with two other couples to share this slice of paradise after we had an amazing stay 4 years ago! This visit didn't disappoint. Every accommodation has a view of the pristine blue waters. Definitely participate in the meal and drinks plans.

Hotel Review: Disappointing Experience with Poor Accommodations & Service I had high expectations for this hotel, but unfortunately, my stay was plagued by numerous issues that made it far from a luxury experience. Accommodations & Cleanliness Despite changing rooms, the conditions remained subpar. There were ants in the cabinets and near the front door, which became less noticeable in my second room only because of the darker flooring, not because the issue was resolved. I have stayed in other beach cottages before and never experienced this, making it unacceptable at this price point. The towels provided were visibly stained with self-tanner and makeup, while the bedding was too small for the bed, constantly shifting and exposing minor stains on the mattress pad—not what I expected from a hotel of this caliber. The mattress itself was extremely uncomfortable and overly springy, making it difficult to get a good night’s sleep. Additionally, the toilet scrubber in my room was disgustingly unkempt. Food & Dining Experience Every dinner I had left me feeling sick and inflamed, raising serious concerns about food quality. Room service deliveries arrived on plates wrapped in foil, with no designated disposal system, meaning I couldn’t keep food in my room. Even after multiple requests for pickup, dirty dishes often sat for hours or even overnight, attracting ants and flies. Basic kitchen supplies ran out without warning—such as breakfast syrup—which resulted in unannounced and unwanted substitutions. The quality of alcoholic beverages was poor and overpriced, and, surprisingly, fish—one of the most common menu items in the Caribbean—was unavailable at times. Guest Services & Amenities Upon check-in, I was given a QR code for contact information, but it lacked essential details such as meal service hours, activity schedules, and resort facilities like pool hours. A printed or digital guide should have been provided. I encountered issues with both the Bluetooth speaker and the safe deposit box in two different rooms, yet my requests for assistance were ignored. At dinner, I requested water and received a ziplock bag of ice water—a baffling and disappointing service choice. Additionally, I requested beach towels, which were never delivered to my room, forcing me to search for one at the pool bar. When I asked for basic toiletries like a toothbrush and toothpaste, I was directed to the on-site shop to purchase them—an unacceptable practice for a hotel at this price point. Infrastructure & Maintenance The resort’s upkeep left much to be desired. The overwhelming sewage smell along the paths significantly detracted from the island’s natural beauty. The sheer number of flies swarming the resort was excessive and made dining outdoors unpleasant. Rooms had no phones, requiring all requests to be made through WhatsApp, which often resulted in delays or no response until the next day. The hotel promotes a “WiFi-free environment” as a wellness feature, but when inclement weather prevents outdoor activities, there should be alternative indoor entertainment—especially for solo travelers. The spa was extremely outdated, with rust buildup, old products, and stained towels—none of which justified the high price of treatments. After touring the facilities, I canceled my appointment. Perhaps most concerning was the lack of security. There was no room key system, which poses a significant security risk, especially given past reports of theft at the property. Additionally, there were no ‘Do Not Disturb’ signs, leaving guests with no control over their privacy. Lastly, the golf carts—one of the primary means of transportation around the resort—were unreliable, frequently breaking down, running out of battery, or malfunctioning. One of mine was stuck in reverse upon arrival and could not be driven forward. Lack of Proper Management & Training Throughout my stay, it was evident that the hotel suffers from a severe lack of management oversight and proper staff training. Service requests were often ignored, amenities were poorly maintained, and overall organization was lacking.