Coco Bodu Hithi

We went to the Tsuki restaurant in the hotel and had their 4 plate tasting menu. It was absolutely fabulous; the fish was fresh and melted in your mouth and my wife who usually doesn’t like sushi loved it! The chef Zaman and the waiter Kalyan were super attentive and really friendly. Only wish we went for the 7 course tasting menu; highly recommend!

I recently stayed at COCO Resort, and I would like to share my honest feedback. Positive Points: • The resort itself is amazing – the villas, facilities, cleanliness, food, and views are all excellent. It truly is a beautiful place to stay. Areas for Improvement (Staff & Communication): • The staff’s communication and flexibility need significant improvement. They tend to be very strict with timing and often just give instructions rather than being helpful or accommodating. • When I requested a floating breakfast, I was told it was “fully booked,” and there was no flexibility or effort to find a solution. Experience with My Host (Shanny): • My host, Shanny, was very strict about timings and not flexible at all. • She was often not available at the reception and advised me to contact other services myself via WhatsApp, instead of assisting directly. • During departure, she was busy welcoming other arrivals while I was waiting in the hot weather at reception. When I raised my concern, she did not apologize and responded dismissively. • Her attitude was unprofessional and uncaring. When I told her I would provide feedback, she simply said I could write whatever I wanted, showing no concern about the guest experience. Other Incidents: • A staff member named Hashim drove the buggy very fast on a rainy day and parked far from my villa, making me walk in the rain. His response when questioned was impolite. • Two reception staff, Tommy and Mado, were speaking about me behind my back while I was waiting, which was unprofessional and disrespectful. Overall Comment: While the resort itself is beautiful, the poor communication and unprofessional behavior of some staff members made my experience disappointing. Staff flexibility, customer care, and basic respect toward guests must be improved. A resort’s beauty is not enough – the way staff deal with guests is equally important.

The food was just delicious, elegant, perfect! Chef Zaman is just a magician! Waiter Kalyan created an unbelievable delightful atmosphere for us! Thank you very much. See you soon ❤️

The Chinese butler Dyan was always busy when we needed her. The sand villa 336's back yard's sea view looked like a construction site. The first day we changed the sand villa cost us almost the whole day, until 8 o'clock at night we could step in the new sand villa room.

My family had an amazing time at Coco! Upon arrival we were greeted by our excellent host, Dado. He had everything organised for us, and had a great sense of humour. The holiday was so enjoyable and relaxing as everything had been taken care of by him! The other staff around the resort were all so welcoming and fantastic! Hari was always at the main buffet with his welcoming nature. He also made sure that our stay was pleasurable. My favourite part of the buffet was the grill area, where Liton was making his excellent omelettes! The rooms were excellent, with breathtaking views. The rooms service was also exceptional, they took the time to ensure the room was cleaned every day. 10/10 experience at Coco, and the staff made the entire holiday that much more superb. Thank you coco!