The Seabird Resort

Hi Seabird Resort Team, I wanted to share some feedback regarding our recent stay. We’ve stayed here at least 5 or 6 times since you opened, and we’ve noticed a slow decline in service and the overall condition of the hotel. During this stay, we contacted the front desk multiple times about the A/C not working. It was stuck at 76 degrees, but unfortunately, no one followed up or came to assist. This made for a very uncomfortable night’s sleep. Additionally, the poolside area was in poor condition. There were empty cups, straws, and trash on the ground and even in the pool itself. On top of that, the service when ordering food and drinks was extremely slow and disorganized, which only added to our frustration. Overall, this experience fell short of the standards we expected from your resort. I hope these issues can be addressed to ensure a better experience for returning and future guests.

We love this resort we always do family get togethers and love it! They have several room setting / styles one bed, two beds. Poolside, city and oceanview. They are also sister hotel to the hotel across the street your able to us the amenities.

Excellent support. I texted my needs and they were quick to respond. We traveled with kids and the wildlife experience was a pleasant surprise. And this isn’t something I would normally note but - valet and luggage porter experience was top notch. Our 5 yr old missed the hotel as soon as we got home.

Firstly, my mom can be hard to please when it comes to hotels. Actually, so can I if I'm honest but we would both give 10 stars to the Seabird if we could! I took her here when on her visit from New Zealand and we had the best time here. What fantastic art work! We recognized Don Takiama, a family friend - on the wall a local legendary long board shaper. The decor and the art gallery supporting local history gave us such a special adventure. The team here is fantastic too! Doris was a godsend when we had an unexpected flat a battery situation come up and helped connect us to a quick solution with grace and a smiling face. Brandon Found a charger for us at the front desk. This is one of the most beautiful and inspiring hotels I've ever been too. I have visited to the Beverly Wilshire, The Ritz Carlton and Waldorf Astoria many times - the magic of the Seabird rivals if not slighty surpasses these for me. This property is simply a must-see. We are looking forward to coming back with more family this summer!

Seems like a nice hotel but the beach was gross due to dredging and the entire hotel smelled due to that so all in all not a great experience. I'm sure it would be fine under normal conditions. Paying for a suite with a balcony and being unable to use it due to the smell definitely didn't meet expectations..