The Seabird Resort

Amazing experience beautiful property and staff was outstanding. Shout out to our favorite guy Suede for outstanding service

The "Resort and Spa" is chaotic and overrun with toddlers and children's parties. It is impossible to get into the hot tub since it is full of toddler and adults.

My partner and I came here for only one night as we were in town for a funeral. They were so accommodating and allowed us to check in hours before the time (we went mid-week so I think they may have had a similar room available already), and we were able to avail the amenities and rest after a long drive. The staff was very friendly and the spa was lovely. The food and drinks were also stellar. We had access to the sister hotel next door as well, and sat at the rooftop bar during sunset which was lovely. The location is also excellent, right by the pier. I would definitely recommend staying here and would stay again! 10/10

Our recent stay at the Seabird and Mission Pacific Hotel was nothing short of exceptional—truly a place that knows how to turn a getaway into a memorable experience. From the moment we checked in, Ryle set the tone with a fast yet efficient process, taking the time to clearly explain all the services and amenities available. It was smooth, welcoming, and exactly what you hope for after arriving at a resort. Dining at the Shore Room was another highlight, thanks to Seth. His impeccable customer service and genuinely joyful personality made our experience even more enjoyable. It’s rare to encounter someone who brings that level of warmth and attentiveness so naturally. A special mention goes to Jade, the Guest Experience Manager, who was absolutely top-notch. She paid attention to every little detail to ensure our stay was unforgettable. You can truly tell her hard dedication and genuine love for what she does—it shines through in every interaction. From thoughtful touches like my son’s pull-out bed and robe to making sure everything felt perfectly tailored for relaxation, her efforts meant so much to our family. Even the valet service was incredibly kind and respectful, which added another layer of ease and comfort to our stay. The poolside service crew also deserves recognition—their service was quick, attentive, and consistently friendly, adding to the overall relaxing atmosphere. This was our second year staying at the Seabird and Mission Pacific Hotel, and it has officially become a yearly tradition for us. We’re already looking forward to coming back for more. We highly recommend this resort to friends and family—an outstanding experience all around.

Went with a family of four for a quick spring break vacation with the kids. The hotel staff seemed like they were actively trying to make things difficult and unfavorable for our family's stay. Check In Experience 1.5 hours to check-in. The two Queen bed room we booked (and confirmed) was no longer available and no options were provided by the front desk staff. Only after escalating to the manager were other options provided, but I know that other upgraded rooms were available, but still not offered. Instead we were only given options that were actually downgrades--single King city view. The manager offered a rollaway but its hardly the same experience. Other families checking in after us were given 2 queen bed rooms. Terrible experience and little effort to remedy. Restaurant Reservation We made a reservation for breakfast at the Piper and we received a confirmation email from the restaurant. Two hours later the hotel staff texted us and told us that they could not accommodate our confirmed reservation and offered a time that was 2 hours later. We were incredulous after our check-in experience. Only after asking for compensation and asking to escalate to management did the front desk suddenly find a way to accommodate the original confirmed reservation. The hotel staff just seems very ill-trained and prepared to handle these situations. They did not make me or my family feel like valued Hyatt members nor did they seem interested in providing a favorable experience. In fact, it seemed like the staff was trying to make our experience worse. This is our second visit and likely last visit as this is not a Cat 6 property experience and there are plenty of other properties that are far worthier of an expense.