The Seabird Resort

Beautiful hotel with great amenities and great customer service. Great ocean view. The gym was great,clean and equipped with latest machines. Rooms very clean with great view.

The Seabird is a really lovely hotel with a great vibe. Comfortable, stylish, quiet and the location right on the beach can't be beat. The staff is friendly, upbeat and efficient. We did not dine in the restaurants, but were very happy with the room service food. This was my 2nd visit to this hotel and I would absolutely recommend it to others. We had some minor hiccups, though. I booked through Amex travel, and the Amex posting for the room I selected displayed a tub in the room. (It should be noted I paid a higher rate for an Ocean View room simply to ensure we got a tub.) Having a tub was super important to my friend whose birthday we were celebrating, so I wrote to the hotel twice before our stay, asking for a room with a tub. The hotel sent boilerplate response ("will do our best to accommodate, but can't guarantee...etc"). It was only upon check-in that we learned that the Amex posting was inaccurate and no such room existed. The Manager did a great job trying to make this up to us which was appreciated. Lesson learned - if something is important, don't trust the photos and CALL the hotel to check. I really do wish that someone had actually focused on my messages sent before check in rather than sending the generic response. Additionally, although we booked spa treatments 3+ weeks in advance, a week before the stay we were notified that due to staff shortage, the timing of our appointments had to be moved which caused us some minor disruption. This notification of the timing change was a week before our visit, so it seemed to me that this would have been sufficient time for Spa management to contract another masseuse (especially given the high cost of the treatments). Finally, we had no housekeeping - A housekeeper did knock on our door at 8:45 a.m. which was way too early. We were then out of the room from 10:30 - 3:00, but it was never cleaned. Now none of these issues are deal breakers, and we ultimately had a great time; however given the high prices for rooms at this resort, it was slightly disappointing and it speaks to a small amount of disorganization that the hotel may want to examine. Did we still have a great time? Yes. Would I stay there again? Absolutely.

This property is fantastic. The service was exceptional. Tyron made us felt special even before arriving and definitely throughout. We were thinking of this property to return with our little one but wanted to check it out first. We will definitely return. Thank you Tyron and staff for a perfect stay.

Thoroughly enjoyed our 2 nights here. Admittedly it was the off-season, and the hotel was not anywhere near capacity, but we were impressed with the overall vibe - the right level of relaxed, upscale that is welcoming for everyone. As globalists, we were upgraded to a wonderful Oceanfront room. It was bliss watching the sunset from our balcony whilst listening to the waves crashing on the shore. The included breakfast at Pipers was perfectly adequate - we skipped the buffet, but had no problem ordering a la carte. There are many dining options within walking distance, so we didn't eat dinner at the hotel - frankly the Pipers menu did not appeal. We did enjoy a nice lunch and a few drinks at The Shore Room to use our Amex FHR credit. All staff encountered were friendly and welcoming. In short, we had no reason to be dissatisfied with any aspect of our stay and we would happily visit again.

Oceanside Pretty but too many problems 1048186900 Here for a weekend (son’s soccer tournament) and a mediocre stay at best. Mattresses subpar, halls smelled like trash, and very understaffed at all restaurants and the pool especially since the property was at full capacity. Offensive for Hyatt to up charge consumers additional 6% at restaurants to cover living wages. Not a good experience reflective of what I expect from an Amex fine hotel.