The Seabird Resort

Family friendly 5 star resort (to us) with excellent location, rooms, service, and views. Jade took excellent care of us and housekeeping was top notch. In fact, everyone in the place was having a great time and despite what some may think of about a “family-friendly” hotel, noise levels were non existent, everyone was kind, and we just had great interactions with anyone who crossed our path. We will definitely be back.

Overall, this location is fantastic and probably worth 6 stars. Check in was weird. Valet took my keys and locked my car before I could get luggage out, then I had to track one of them down to get a luggage cart and unlock the door. I was at front desk with another guest checking in and they were offered champagne/sparkling cider and my host just said "okay, we have you checked in for your free night, here is your key, let me know what you need." First, don't most people use points or upgrades for these kinds of oceanfront suites? Second, I really don't care about some champagne but I could see how that difference in welcome could be offensive to some. Staff were all friendly, no complaints. Responsive but not anticipatory. Beds suck. Sofa bed is one of the worst I've ever had to make my kids sleep on. Main bedroom bed was shockingly mediocre. I guarantee your typical Fairfield/Hyatt Place/Hampton Inn has better beds. If you intend on using sofa bed and are driving in, highly recommend a mattress topper or something if you are using sofa. Furniture in the room like sofa/chair wasn't comfortable either, more focused on modern aesthetic. Floor to ceiling glass facing ocean was great and balcony furniture was comfortable. For some reason they only left 3 towels in the bathroom. It was late so first night I just had to use a wet towel because I was tired. Then next day I asked for 3 extra towels and they just replaced the previous 3 towels so I had to ask for a couple more when we got back. I didn't try the food because there are so many options we wanted to try nearby. Did I mention the location is great? Beach service was good. No complaints. Chairs were nice. So 6 star location/view for oceanfront suite plus 3 star room experience averages out to a 4.5 star stay rounded up because staff were all nice and I will stay here again even at cash prices. Just passing along negatives to manage expectations.

Always a fantastic stay at The Seabird. It is like staying at a friends' wonderful home. All staff interaction is friendly, professional and helpful. I just love the ambiance of the entire property.

Amazing location. Very clean room. Pool area is great, especially for watching the sunset. TONS of things to do within walking distance. Parking is a problem. Valet at $55/day was really the only realistic option unless you want to wake up at midnight to renew your parking in the public lot next door. The Amtrack train is directly behind the hotel and you will hear it and the train bell ringing until fairly late at night, but it wasn't too bad/obtrusive. Having the "Rambler" available to set up chairs and umbrellas on the beach was probably our favorite amenity for this hotel. Amazing benefit. This will likely be a non-issue for most guests: Our A/C was broken during out stay and I hate being hot and sweaty at night. That definitely irritated me and affected my opinion of my stay. I felt like for the price and tier of this hotel, it should either work or some sort of accommodation should be made for guests. Nothing was said or done. They didn't bother to notify us there was an issue or update us on the problem. We thought we were the problem by accidentally leaving our window cracked or something. It was only after the second night of being hot all night that we called and asked if there was a problem that we were told they were aware of the issue and were "diligently working on resolving it". It still wasn't resolved by the time we checked out.

Very enjoyed out visit. We live in Carlsbad and do periodic visits to local lodging locations. Always a pleasure using Hyatt.