The Ritz-Carlton, Aruba

We absolutely loved our stay at the Ritz-Carlton Aruba! Our family of three recently had the absolute pleasure of staying at The Ritz-Carlton, Aruba, and it truly was an exceptional experience from start to finish. From the moment we arrived, we were welcomed with genuine warmth and effortless hospitality that made us feel both at home and completely taken care of. The resort itself is beautiful, with a stunning stretch of beach, clear turquoise water, and grounds that are kept in perfect condition. Our room was spacious, spotless, and had incredible ocean views that we never got tired of waking up to. What stood out most throughout our stay was the entire staff. Whether it was house-keeping, a waiter from one of the restaurants, or the concierge, each always greeted us with a smile and a warm hello! Everyone we interacted with was kind, attentive, and genuinely seemed to care about making our stay special.

Very clean and updated. 2 pools and easy access to the beach. Food was great and service was excellent. Ashely from Noori and Alberto-best bartender.

Family of 4 (2 teens) had a wonderful stay at the Ritz Carlton Aruba! Our room was clean and view was fantastic (ocean view room), service was fantastic in the lobby, helping with taxis, restaurants, housekeeping, etc. The common spaces & lobby bar/terrace were great and the pools were perfect. One of the reasons we chose the Ritz is because we have 2 gluten free family members and the hotel did not disappoint. Chefs Lucien and Nando both spoke with us on multiple occasions and told us all our options & the preparation of everything and it was wonderful for my daughter to be able to feel comfortable eating at all the restaurants and the pool, and even daily GF waffles/pancakes which isn't always easy to find where we live or even on vacation sometimes. All the servers were fantastic as well, in restaurants and at the pool. Coffee shop was never too crowded and an easy way to start they day. The app for the chairs by pool/beach was easy to use & even without getting on it at the crack of dawn we got chairs/umbrella every day. You do have to get on it early if you want chairs close to the water (no thanks for us b/c of the wind/sand anyway) or the first row by the pool. They don't reserve all of them so you can still get chairs I think as long as you don't wait until the afternoon. We prefer a somewhat quieter resort with less crowds so it was perfect for us, though for those who want to be walking distance to nightlife, lots of restaurants, etc it might be too quiet/mellow. The main restaurant/hotel area of Palm Beach was a $10 taxi ride away, 5-10 min. My only negative is that the shops didn't have much variety in snacks or toiletries/pharmacy options but the Marriott next door had more options (sorry Ritz!). They also didn't have any fun Aruba items like shirts/hats/other doodads, everything was pretty much Ritz branded.

Our stay at the Ritz-Carlton was absolutely amazing. We traveled with our infant and toddler, and the staff truly went above and beyond to make our experience comfortable and enjoyable. They were incredibly attentive to our children—at one point, a staff member even held our baby so I could eat peacefully at the restaurant, which meant so much. Jean Carlo was exceptional—so warm, hospitable, and genuinely caring. He truly elevated our stay and made us feel incredibly welcome. David, the manager, was equally wonderful. He made us feel like old friends from the moment we arrived, which added such a personal touch to the entire experience. The chef also went out of his way to prepare a seafood ceviche for me, even though it wasn’t on the menu—and it was absolutely delicious. Everything about the hotel was top-notch, from the spotless, clean facilities to the outstanding service. We couldn’t have asked for a better stay and are already looking forward to coming back.

This last trip marked our third year in a row that we have been coming here. This past year, the lobby was being renovated, so things were a little displaced. That said, the service at the beach is great. The waiters roll around on a segway taking and delivering your order. Great drink menu. STK and the sushi bar restaurant are both very good. There are 2 pools- one for families and one more for adults. Sep is not a busy time, so there are plenty of lounge chairs and umbrellas to choose from. That said, my husband gets up early and picks lounges on the first row. Friendly staff and wonderful beach. We will be going back again this September