The Ritz-Carlton, Aruba

We spent 7 nights during March break with our 2 kids. I would give it a full 5 stars and perfect rating if it wasn’t for the sand bug bites we got. We are huge beach lovers and spent the entire holiday on the beach but the bugs kept biting. They do provide bug spray but I don’t want to be baking in the sun with chemicals all over myself and children. The sand had limes and some smaller garbage that should be raked and then sprayed with eco friendly solutions to deter the ants and bugs. Other than the uncomfortable itchy insane bites it was great. Our room was lovely, comfortable, spacious, clean and quiet. Breakfast was nice, loved eating outside minus the annoying birds stealing food. The service was fantastic, great lunches, lovely sea water, delicious food and drinks. Great vibes! Would return if they get the sand bugs under control!

Amazing week at the Ritz Carlton Aruba. The property is beautiful. The service was above and beyond. I am an early riser so I was able to easily get chairs at the beach and pool without using an app. Fun to get complimentary frozen cappuccino, fresh watermelon and ice pops at the pool every day. The rooms are spacious and we had a beautiful view. The water is clear and aquamarine. Fun pool floats available. Jun in the restaurant was great. Michelline at the sushi restaurant was also great.

We’re here for over a week to relax and celebrate my 40th birthday, and we are very happy with everything. The club-level lounge is totally worth it, and the service is incredible—everyone is so friendly. We appreciated the upgrade and have really been enjoying ourselves. The club level includes cocktail service, not just a free-pour bar rail. We came here about 9 years ago but stayed at a different place. Last time, we visited the private island with the flamingos 🦩, which was beautiful and definitely worth it. This trip is focused on relaxation, and we don’t really plan on leaving the resort. Thank you to everyone here for making this such a memorable experience. We love the Ritz life. Love, The Shahs

My husband and I went to the Ritz Carlton Aruba back in 2015. We had a wonderful time and absolutely loved the hotel. We decided to come back with our kids because of our fond memories, but we weren’t sure if it would be the same. We were pleasantly surprised that it was even better than before. Here are the reasons this place is so amazing: 1) THE STAFF AND SERVICE. Everyone in every single department of this hotel went above and beyond to make sure we were happy. We stayed in a Club floor and our concierge staff were all amazing. The servers in the restaurant, the staff in the fitness center, the beach staff, the pool staff, the casino staff….everyone had a smile on their face and were happy to help. 2) FITNESS CENTER. The gym is clean with top of the line equipment. Wonderful place to work out with plenty of water and towels. 3) THE SPA. I tipped my masseuse Robyn 25%, more than I’ve ever tipped anyone for a spa treatment. I asked her to focus on my neck and upper back and got way more than I expected in a hotel massage. Thank you, Robyn for going above and beyond. 4) THE BEACH AND POOL. The first four days we spent on the beach and it was just lovely. Lots of people but didn’t feel crowded. The beach staff was friendly and quick (just like 11 years ago). We pressed a button and a staff member quickly rode up on a Segway ready to help. And the last day we splurged on a cabana which was incredible. Fresh fruit, comfy chairs, amazing service…we felt like royalty. The staff couldn’t have been nicer. 5) THE CASINO. All the dealers at the tables made our experience so much fun. Whether we won or lost, it was the Ritz Carlton dealers who made the difference. We went every single night and had a blast. 6) THE CLUB FLOOR. We choose the Ritz Carlton Aruba over any other hotel because the club floor is so great. There is so much food, gorgeous view, great drinks and really nice service. It’s really the reason we won’t stay anywhere else. 7) THE ROOMS. We had an oceanfront room (we were upgraded at check-in from an ocean view). The beds are incredible with fluffy duvets and perfect pillows. The room is a perfect size…not too big and not too small and the view is to die for. Such a wonderful change from the Edition in Miami where we stayed 2 nights prior. I want to go back to the Ritz Carlton Aruba year after year. It’s the first time our kids weren’t excited to come home and neither were we.

Overall, excellent hotel - arguably the best on the island. It has the nicest beach, tremendous customer service akin to a Ritz Carlton experience you pay for. I really loved how they provided sun tan lotions, popcorn, and ice pops on the beach. Areas that keep it from a 5 star. Sundays are intolerable because despite paying thousands of dollars to stay each night you are expected to just put up with the locals who park their boats about 50 yards (45 meters) in front of the hotel and blast their music as loud as they want. They effectively have full boat parties every Sundays and apparently other days of the week during parts of the year. I refuse to believe that a multi-billion dollar enterprise has no ability to deal with the noise pollution (my gf and I went to a different beach that day to avoid it because the boombox sound was outrageously loud). Even with your hotel room door closed the noise reverberates. This is a prime reason I am not eager to go back. Also the hotel was not very intelligently designed. Our room was on the opposite side of the hotel with only one elevator group so it was nearly a 5 min walk to and from the elevator each time.