Beautiful compound. spa amenities were incredible including my masseuse Sara, breakfast has tons of options and the views are endlessly spectacular. Great for families. Expect to walk a lot, and prepare yourself for tons of stairs as the compound is huge.

Great resort with a bunch of facilities. The staff is extremely professional and always trying to please without over playing. We feel like real customers and not numbers nor tourists. The room was really nice, although not so far away from the main building, I would recommend to stay in the hotel (meaning to book a room in the hotel and not in a so called residence nearby the hotel, just my opinion). The entire resort is extremely well maintained, very clean. If you intend to visit Dubrovnik or other parts, please note you will then be located approx 15 min drive on the north of the old town of Dubrovnik. The hotel proposes transfers but Uber is also available. Depending on the period, please keep in mind that big groups / company events are taking place throughout your stay leading to some unavailability of some of the pools or restaurant, on an ad hoc basis. Good restaurant selection and great breakfast. Great check in / welcome process and very good check out as well. Thanks to the entire staff with a special note to Mia for arranging some of the little issues rapidly and to Goran who drove us from and to the airport, both very professional people.

The service was amazing (everyone is so genuinely nice!) The food at the restaurants and drinks at bars are all incredible! If you want a nice and relaxing hotel only 15 minutes from the Old City of Dubrovnik, this is a great choice. It is a must try

Overall fantastic experience with a few minor areas for improvement We stayed here with two small children (3yr and 4mth). The hotel caters very well for the kids - very impressed with the kids pools and play area. Most restaurants have kids menus with a decent selection. We would definitely come back as a family Hotel is well laid out. We were lucky to have a pretty central room (in residence 1) with easy access to breakfast area, shops, the main promenade (with restaurants) and pool areas. The staff were extremely friendly and helpful. Also wanted to acknowledge Ivana at breakfast especially, a big thank you to her !! A few minor niggles:- 1. Room service menu could have a more varied selection. We have stayed in other 5* hotels with far better choices. We did not use room service much for this reason 2. Poor or no food choice at pool bars. The staff were very helpful in allowing us to order from the restaurants and sometimes brining it to us at the pool. We felt the pool bars should have offered better / more food choices. 3. No USB charging slots or plug slots near bedsides. Very strange not to have this as other hotels (even 3 and 4 star ones) have more charging ports as standard. We struggled a little with keeping phones, watches and tablets charged up Minor points which did not disrupt an overall great holiday experience for all the family. We would definitely come back!! Thank you Sun Gardens staff!!!

The service of all the staff was excellent. Front desk staff were friendly and accomodating. Housekeeping and restaurant staff were friendly and attentive. The breakfast buffet was extensive and well stocked to cater for a large group of guests. The only thing that let them down was that the ice machine in the hallway outside our room didn't work. Our room was on level 6. We enjoyed having access to club lounge but i thought the snacks at 5pm were a little "stingy" (not very generous)