Conrad Orlando

This was our first time staying at the Conrad Evermore. We’re usually die-hard Marriott loyalists, but the lagoon scene is what convinced me to give this property a try. First off — the staff is truly exceptional. The front desk and concierge go above and beyond. They reached out before our arrival, checked in throughout our stay, and genuinely seemed to care about every guest’s experience. The hotel itself is spotless and had a more peaceful, quiet vibe during our visit, which we appreciated. That said, while the property is beautiful, I just don’t think it’s worth the price. The food and beverage costs are extremely high — and we’re used to 5-star resort pricing. This Conrad takes the top spot for expensive. $8 for a small cup of coffee, $5 for a tiny juice box, and dinner prices that made us pause. I completely understand “vacation pricing,” but this felt excessive. The lagoon setup is gorgeous, though the water was quite cold. It’s large, so I get that heating it isn’t practical — just something to be aware of. The pool was also beautiful but also uncomfortably cold; hardly anyone was getting in. Even one of the attendants mentioned the heat may not have been on. But didn't seem like they wanted to check it out or help? Overall, if you don’t mind spending freely, it’s a great spot with outstanding service and stunning views. But for us, it just didn’t feel like a good value. Next time, we’ll be heading back to the JW Marriott Bonnet Creek — still a luxury experience, but one that feels more balanced. Again, nothing against the staff — they were fantastic.

This hotel is top-notch! Everybody treats you with such respect and so much kindness. The food and rooms are impeccable! The front drive guys start your time here at the Conrad amazingly! Adam, Rayan and Ryan are phenomenal here on the front drive!

The wife and I were blown away by the hospitality. From valet, Kameron at the front desk answering so many questions, Andrea the concierge showing us around, the room service staff, our server Kenny down at the lagoon, the safety team at the kayak rental and not to forget the restaurant staff. Literally everyone treated us like family. Thank you all so much! 10 out of 10 would recommend and WILL be back!

This is our third stay at this property in the past 12 months. Each stay continues to exceed expectations. The staff is welcoming and seems eager to please, often proactively offering was to enhance our stay. The rooms are spacious, comfortable, and well maintained. The property offers every amenity one would expect for this caliber hotel.

We are locals that decided to have a staycation at the new Conrad. It was so much better than I expected. Beautiful facility and rooms are large and very well equipped. The pool is gigantic, it truly looks like a lagoon. It’s great for kids as they can splash and do anything they want without disturbing anyone. The ate at the outdoor restaurant and Sophia Trattoria, which was great, the pasta was fantastic. Will surely come back! Glad to have a Conrad in Orlando that surpassed all expectations.