Conrad Orlando

This is an amazing resort but very much on the pricier side. Originally, we were in a room on the first floor with a horrible parking lot view. I asked to be changed and was given a room with an amazing pool view. Of course for more money but totally worth it. The staff is amazing. Every single person there always greets with a smile and the turndown service is super nice. I understand about valet only parking but it is terribly annoying. They need to have self parking. Also, they close the pool at the slightest warning of a storm even if it seems to be miles and miles away. I totally understand liability and all of that but it seems that the pool area closes at the first dark cloud and stays that way until the sun comes back out. These are just very minor complaints and this is an amazing place no doubt. Just be prepared to get out your checkbook.

We had a great time staying at this Disney hotel with our family. The atmosphere was magical, the staff was friendly, and everything was very clean and well-maintained. The convenience of staying on property really added to our trip—easy access to the parks and great dining options. That said, the rates were very expensive, even for Disney. While we expected a premium price, it still felt a bit too high for the room size and amenities. Overall, we enjoyed our stay and made some wonderful memories, but the cost might make us think twice before booking again.

This resort is amazing! We are currently staying here with our daughter and everything and everyone has been awesome! Christopher checked us in at arrival and he is truly a wonderful person! They are lucky to have him. Everyone has been so wonderful and helpful. We are celebrating our anniversary and this was the perfect choice! We definitely want to return. The rooms and grounds are unbelievable. We have never seen a pool this big before. We travel quite a bit and this is definitely in the top 3 the of resorts we’ve been to.

From the moment you just park the car by the valley area, the guys there are amazing! Super great service with such beautiful energy.( Keep it up valley service team, you are amazing) I had the most amazing,beautiful time at the resort! It’s lovely, it’s clean, the restaurant and the bar were I had meals and drinks was all worth it and awesome service. Then I went back and at the concierge I found three amazing ladies! They all welcomed me with a beautiful smile and very genuinely they served me and then Kylie from the guest service department went Above and Beyond to make me feel welcomed and she spoke to me one on one and we shared a laugh. He warm welcome make me happy and very comfortable. I would recommend anyone to come and experience this amazing service! Top notch! Wow! I loved this place and I would come back over and over again!

If you're using this as a crash pad for when you go to the parks this hotel would be OK. The rooms are beautiful and well appointed.HOWEVER if you're using this as a resort vacation the hotel is BORING for kids. There is NO shade around the resort. There are very LIMITED seats with umbrellas. If you don't mark your spot with your personal belongings after it's been set up by the pool boys, your seat WILL BE TAKEN. There are no floats or toys for kids. The slide is on the other side of the lagoon, so if you have little kids be prepared to walk a lot in the sun. There are no shady spots around the lagoon or edges of it. Around the pool there are padded lounge chairs. They are all in the front row. They all sit EMPTY. They are $200 for the day. Our entire stay not one of them was rented. I understand paying for the cabanas, but for those chairs, and to have them sit empty for how much you pay to sit at the hotel? Crazy. There are no lawn games or things for kids to do up near the hotel. There is no music for a fun family vibe while sitting at the lagoon. It's totally silent. Compared to the Four Seasons or the Waldorf, the hotel is seriously lacking any vacation vibes for families. My kids are 7 and 9 and this definitely was not as much fun for them as the Waldorf. There was the threat of lightening one day so the lagoon was closed and there was nothing for kids to do. This is really too bad considering the potential of the resort, it's just NOT kid friendly in any way.