Conrad Orlando

The Conrad’s facilities (rooms, welcome lounge, dining options, pool, and shared lagoon access) are top notch and this quality is what my family and I have come to expect after stays in several Conrad properties around the world. Perhaps at this point we are Conrad loyalists. But, I’d like to give an extra special shoutout to Mr. Adam Hilton. He helped us get our bags to the room and recognizing we have two young children who no doubt love to snack, he had some snacks sent up to the room. I don’t think he knows how incredibly helpful that small gesture was to us enjoying our stay. We came back to the room after some time at the lagoon and our kids were in that weird place after dinner and before bedtime where they may lose their minds completely. But having some snacks to help ease the evening routine was incredibly helpful. Everybody wound down and rested that much easier. In our Conrad stays, and especially at the Conrad Orlando, we have enjoyed incredibly exceptional service much like Adam going above and beyond to ensure we enjoyed our stay. So, the facilities are exactly what you’d expect from a Conrad: fantastic. But the customer service always exceeds expectations and is why we’d 1000% recommend a stay at the Conrad Orlando.

Beautiful hotel and campus , yes the lagoon is amazing. The service was very very good as was everything else . We are on two of the 3 restaurants and while the menus were limited the food was excellent . I would recommend of you are looking for a weekend getaway or a business location . Definitely not to be missed . Not sure if it was we just missed them or time of year but the lack of Children was was greatly appreciated.

We had an amazing staycation at the Conrad. Kylie at the front desk took care of us no matter how challenging a guest we might have been. Recommend upgrading to a non-nature view room as the experience and view of the lagoon and/or pool make it exceptional. Rooms are clean and modern. Especially loved the Friday star-gazing with Kevin experience with the coolest new telescopes…great job Conrad on creating some educational entertainment in the land of the mouse.

Julia at the front desk was amazing helping for my daughter's birthday she was the best, the property was amazing and beautiful it's my first time here and Julia made me feel like I was at home at the resort I don't know what else to say had a little issue with cabana

Return family stay to the Conrad Orlando after a couples-only trip last April. Four kids, ages 13-21 and my sister joined. Were accommodated in a luxury one bedroom suite with connecting two queen room and had plenty of space, including three bathrooms to work with. Once again, the hotel was a welcome oasis after grueling days at Disney, with everyone in the party impressed both by the hotel and the service. A full day Saturday was spent by the beach and lagoon, with breaks for enjoying pickleball, soccer, and paddleboarding. Not once did we hear a negative word about the hotel from any of the kids. To the contrary, each found multiple things to enjoy and appreciated the wonderful property. Coffee each morning from Little Spoons was great, as was guest services whenever we needed something to the room, from ice to the proverbial forgotten toothbrush. Transportation by Uber/Lyft from airport and to Disney was reasonably priced and the short commutes helped maximize our time in the theme parks. Having stayed at a good number of Deluxe Disney Resorts as well as the Waldorf, this trip reinforced what I had already concluded last year. If you have the means (or the Hilton points), the Conrad Orlando is the gold standard in terms of a Orlando resort vacation.