Conrad Orlando

As soon as you pull into the property you feel like you’re in a different world. As Donn as we walked into the lobby it was so beautiful. The atmosphere was so warm and friendly. From beginning to end our mother daughter staycation was nothing short of amazing. I could tear up just writing this and reminiscing on our stay. From the delicious food, awesome American Express benefits with the hotel, superb customer service and attention t detail, everything was absolutely PERFECT! Our spa visit was incredible, I don’t even have any words that would do justice to how awesome and relaxing our spa visit was. I HIGHLY recommend to anyone and any family to visit

We had such an amazing honeymoon staying in the wellness rooms. The staff are some of the best people ever to exsit on this planet. Especially, Hayder, he even surprised us with a bottle of champagne!!

Wow!!! Everything was 5* from the gate employees to valet to front desk, bellhop, waiters… everyone we interacted with was kind, knowledgeable, friendly, respectful and helpful. The property was immaculate! There wasn’t a single thing that didn’t meet our expectations. We will definitely be back, thank you!!

My wife and I stayed here for five nights and really had a great time. We arrived a little early and there is a lounge with showers where you can wait until your room is ready. We stopped by the coffeehouse and had a cappuccino as we waited. Our room was spacious, clean, and comfortable with a great view of the pool and lagoon. The breakfast whether buffet or made to order was substantial and held us until dinner. Our meals were quality and decent though nothing really knocked our socks off. The firepit luau meal at the tiki bar might’ve been the best. Cocktails were tasty and creative. The hotel property itself is an interesting mix of conventioneers, families, and couples. The beaches surrounding the lagoon had much more of a family feel, I personally would stay at Evermore if I had younger children, but we enjoyed daily walks and the beaches never felt overly crowded. There were a couple instances where the Conrad beach and parts of the pool were closed for convention events but we made do. There are plenty of nooks and crannies where you can find your own space. We checked out both the spa and gym though we didn’t utilize them. Everything you need was on site, the only time we left was Sunday morning for church. Ride pick up/drop off in and out was a breeze. Staff was all around excellent. Concierge went out of their way to give us a tour of the property which was really helpful. Pool staff was great. Housekeepering was top of their game. We only had one bad waiter in the restaurants, not terrible for ten meals. I feel like 3/4 nights might be the sweet spot to stay here as a couple. I’d love to go to a convention here. I’ve heard of adults really being into Disney so if that’s you, this might be your jam. We had a great time, no complaints. Would I return? Sure, but it’s not at the top of my list. Seriously, a first world problem to complain about a luxury resort like this.

Stayed here for just one night while solo. Arrived around 1pm and there was no line at check in and I was able to get my room early which was great. The staff were very friendly and explained the hotel features as well as my credits I should receive for my Diamond status as well as my Hilton for Luxury rate. My room was 653 which had a pool view with a nice little balcony. The room as you would expect was spacious and the bathroom was well designed and has the standard Mojave Ghost bath products. They provide 2 cartons of water along with a nice water bottle for you to take. Problem was one of the cartons in my room had the plastic seal inside the cap already opened. Glad I noticed that before I drank it. Looks like housekeeping may have just thought the carton wasn’t used by the prior guest and left it. Another small thing was that the laundry bag in the closet was one of those cheap fabric ones instead of the cloth ones I’ve seen in every other Conrad and Waldorf I’ve visited. Again, just a small thing. Visited the gym which was well equipped and had modern. I had lunch and breakfast at Sophia’s. Food was good at both. During breakfast I ordered the bakery basket and when it came I asked for butter for the croissants but it never came. Didn’t ask again as I was in a hurry. I was still in a hurry at checkout and I could tell the agent was adding my credits up and I usually ask to see the bill printed to make sure they were applied correctly because in my experience there is more often than not an issue. When done she said the credits took care of everything and I would emailed the statement. As my car was already waiting I left. And of course, the credits weren’t applied as they should. I did get breakfast credit from HFL, and credit for lunch below as it was below the $50 diamond benefit, but they only applied partial credit to my Little Spoon charge for some reason when it well below the $100 HFL and the $50 Diamond benefit. Turns out I was overcharged by about $10 so definitely make the time to insist on and check the paper copy of your statement before you leave.