Loews Royal Pacific Resort at Universal Orlando

I booked Loews Pacific hotel because it was walking distance from Universal which was key for me, and the only reason we stayed here. It is around 10-15 minutes walk from Islands of Adventure. We stayed here one night. Overall the rooms were of average size, the pool was amazing with a lot of balls and noodles available. Pool service was good, not as slow as you would expect, and portions were huge so beware! We enjoyed our time here especially at the pool. Room service food was also quite tasty, and Tuk Tuk market was convenient for grab-and-go breakfast, and there were so many options for food outside as well, with Millennium mall nearby. However, I gave it 3 stars for service and set-up of the room. Check-in takes forever, it is incredibly slow I am really not sure why, so check-in online if you can since that has a separate line. It should not take 20-30 minutes to check in when you only have 3-4 families ahead of you with 2-3 counters. Room service took forever to clear out the food. They asked us to keep it outside but the table wouldn't fit - the guy who delivered asked us to call to clear and they didn't send anyone till very late going way beyond my children's bedtime. The worst however is the bathroom set-up. There is no door to the sink, hence the huge area outside the sink that you can use to change should there have been a door, wasn't usable. Instead, the toilet and shower had a door, so you have to change outside the shower in front of the toilet. The shower was spacious, but there was no lock. I don't understand these new designs with no locks and open sinks. The designs are abysmal, and you lose half the bathroom space and the water mess is now a part of your bedroom. I did not like this design aspect at all. If you are traveling with children, you want the space and privacy of a full bathroom, not half, and there was not much space to put anything in the bathroom without it being right in front of or near the toilet. The prices are huge, we paid a significant amount, and when we called reservation to extend, I got different information from different people. I will not stay here again mainly for the design. The only reason to be here is if you want entry into Universal an hour earlier, and you want the big pool.

Hotel was excellent, all the staff were helpful and friendly. The express passes are fantastic and made a great visit to the parks even better as there was no queuing. Food was great, pool was great. Would definitely recommend.

Beautiful at surface level but lacking in some areas. Firstly I need to mention that we only stayed here 1 night and payed £470 for a standard room. When you consider the express passes it was still worth it but as it was so expensive I expected more. Complimentary water for example. They do provide 2 bottles of water in the room however if you drink them you are charged $8 + 22% restocking fee per bottle!! The shower gel was completely empty and the kids splash area was not operational when we used the pool at 6pm. It’s a nice hotel, very complicated layout, the staff are friendly and welcoming but I wouldn’t give it 4 or 5 stars. Come for the express passes, expect a 3 star hotel that charges 5* prices for any and all purchases.

Absolutely fabulous hotel. Hotel staff were very friendly and helpful. Will definitely stay here again. There were 14 of us with 5 rooms.

This hotel is my favorite to stay in by universal out of all of them. you can walk to the entrance in only 5 to 10 minutes, and every now and then you can hear hulk throwing people in the parks. The rooms are nice, and super clean. the atmosphere is super chill, just what people need after a day in the park. This hotel might be a little more expensive than the smaller hotels, but you get free fast passes, so it makes it worth it. The service is really good. This is probably my favorite hotel ever.