Loews Royal Pacific Resort at Universal Orlando

I do not even know where to begin. This hotel is a big disappointment. I stayed at hotels that cost a fraction of this and got better rooms and service. First of all, I did request extra towels and I called 30 minutes prior to arrival to confirm that they would be in the room and they were not in there when I arrived. It took another call when I was in my room to get them. The room is complete disaster when it comes to the layout in the space and places to put anything. There are no hooks at the front door, the cabinet space for your items is limited and the coffee maker is in the cabinet near the floor. It is just such a poorly designed room that there is really no space to put any of your things. The beds have those pointless decorative pillows on them and you have to put them in the closet. Even though they are feather pillows, they are really thick feather pillows, and uncomfortable. The bed and pillows are uncomfortable. Asked for multiple things and took a while to get an answer back. The fridge is tiny. The safe is extremely small, half of is taken up by the box that is the mechanism to lock it, it might fit a wallet and some keys that is about it. You cannot put a computer in there or anything of significance. A 2 queen bedroom has enough space for one person but not really two. There is no bathtub only a shower. The TV is huge and takes up most of the counter space, again just such an impractical room. They do charge for a microwave. There was no available second mini fridge, and it took 30-45 minutes for me to be informed of this after asking for it twice. The lobby is pretty. It took 3 people to get my things up to the room so I tipped 3 different people. I asked at the concierge whether there is anything to do at the hotel, anything to see on site. They said no, other than the pool. It is so unfortunate as this is a resort price without the resort. I like practicality and service and these are lacking.

I love this hotel. It is beautiful with friendly staff and comfortable rooms but it is crazy expensive. I know you get express pass (which doesn't apply to Epic Universe) But honestly don't know if $650/nt is worth it. We really spent all day at the park so didn't get a chance to really enjoy the hotel itself.

I’ve stayed here on and off for years. It’s a great hotel in a great location and staff are friendly and welcoming. The fast passes are a great addition and it’s well worth arriving early, leaving your cases with the hotel and heading over to the parks to make the most of them. On this occasion our room was ready early which was fantastic. We spent a few hours around the pool area. It’s very busy and the prices for food and drink are absurd - we didn’t bother. The prices for staying have increased over the years and it’s getting to the point where it’s just not good overall value for money anymore. Universal Studios and IOA weren’t busy enough to justify the cost of paying for the express passes like they have been in previous years. I also feel like having to pay for parking overnight is ridiculous given the amount of money it costs to stay in the hotel. Will definitely look at other options next time and it’s likely we won’t be staying in the future, unfortunately.

We stayed here just one night then switched to another Universal Hotel that was much cheaper (Terra Luna) for our final two nights. Let me explain why- The big perk of staying at this hotel specifically was included express passes for both of us for Islands of Adventure and Universal Studios. This was for both CHECK IN and CHECK OUT days for the hotel. So you can do what we did and park at the hotel, grab your card for express pass and immediately enter the park for early entry even though you won’t be checking into your room until later. Then the following day we loaded our stuff into the rental car and you’re automatically checked out in the morning, but your express pass is good until the parks close so 12:00 AM that night. On top of having express passes by staying here, you get early entry (1 hour earlier) by just staying at any Universal hotel. Additionally, this hotel was a short 5-10 minute walk to city walk and / or both entrances for IOA or US. It also had shuttle options and a boat ride, but we just walked each time. The hotel was very nice and our room was too. If you plan on buying express passes for multiple people for multiple days definitely just consider staying at this hotel or one of the other two that include them to save a bit of money. Because let’s be honest everything in Orlando and Universal is expensive so save some money where you can.

My wife and I did a three-night stay in a room with a king bed on Club Level of Royal Pacific. It was an excellent experience overall and I would recommend it if you can splurge on this level. Advantages were: - easy boat ride or walk to the entrance of Islands of Adventure. 10-15 minutes - an easy shuttle bus ride to Epic Universe - 20 minutes, busses are nice, city transit style ones - we did this with a taxi back and forth to the airport and did not have a rental car. With car you would pay an overnight parking fee - We did the pool in the afternoon of two of the days, very shallow, rarely gets over 3 feet in depth, no trouble with getting a lounger, lots of families and kids playing pool volleyball and bouncing around but plenty of room in the pool, lots of attentive lifeguards - gym was fairly large, off the pool area, plenty of cardio options. No Peloton bikes at this hotel. - We did not eat in the main restaurant or bar as we had the Club access for breakfast, snacks, and supper. Bfast was 7am-10am, supper 5pm-7pm, and as a nice touch, desserts were served 8pm-9pm. - Food quality exceeded my expectations and was comparable to a high-quality airport lounge. Menu theme rotated each day with kids' options (chicken tenders) and adult options (Asian chopped salads, beef ragu) available. Soups such as coconut curry veggie and lentil were fantastic. Beer/wine included with lovely wine selections. Bottled water was available as self-serve. - Lounge was never overcrowded, board and other games are available if you would like to hang out - getting your food in the lounge both going out and coming in from our park day made things so much easier for us - Staff was also fantastic, eager to help, chatty with the guests. Sydney and Tori were very helpful. - Early park access is included on your room key card for this hotel. Only disadvantage was IOA opening time was moved up to 7am for our day there but we wanted breakfast, also starting at 7am, so we did not use our early entry privilege that day. We were able to use early access at Epic. IOA/USF priority line access was also included on the hotel key card, but we rarely had a line at these two parks. You can keep the cards after your stay so a nice souvenir.