Loews Sapphire Falls Resort at Universal Orlando

We stay at sapphire falls every year not because its the best location and accommodation for the parks but because the staff and hospitality are amazing! Chef carlos Mike e sattina maggie always make it memorable for us in strong water get whatever they recommend it never fails! This year ana At the poolside made our cabana stay magical caitlyn p in vip upgraded us to a pres suite for our anniversary and larry is always the best! This is our home away from home and we consider sapphire staff family! See ya next year Love andrew and ashley- ❤️

This is my 2nd time staying at this resort for work and play. The rooms are nice and the location is great for enjoying Universal Studios, Islands of Adventure, and Volcanoe Bay parks. I especially enjoy taking the river boat to City Walk and strolling the path in the evening. The pools are beautiful and there are many sun bathing chairs, and cabanas. The only down side for me is the food. The restaurant which I've only eaten at once, took for ever to get the mediocre food (that was years ago) and I have not ventured back. Restaurants at City Walk are much better. The lobby coffee shop cannot make a London Fog. Lucky for me this past visit last month, I found a Starbucks just a few minutes walk at Aventura resort lobby! Where I did a mini hotel inspection while there. See that review.

Great location, walking distance to City walk or take the boat if you prefer. Clean room, good staff. On site food and drink was pricey but you expect that at an onsite hotel.

Was here in 2024 and 2023 . Great Hotel Lovely staff and friendly . My no 1 hotel for safety and a secure nites sleep . I will be very honest . I stopped going to Spain travelling from Ireland some years ago because the bad name English tourists were getting late nite drinking brawls etc and decided America is my next venture Orlando knowing and hoping we’d be free but sadly I see Sapphire Falls has open its doors and I hope they know what their letting themselves in for . I’ve already seen a few of their negative reviews expect more . This is a great hotel run by great American people .

Absolutely lovely hotel. From the staff, the restaurants, pool, everything we loved. The kids loved the water taxi to Universal, it was so easy. 5 minute walk to Volcano Bay. We were lucky with our room the view was incredible. Sometimes it really is the little things, when coming back from a long day at the parks, the doors open and it hits you, that smell, arrrhhhhh you instantly relax. The hotel was spotless too, everywhere!. We loved this hotel so much we have booked again. We cant wait to come back!