Waldorf Astoria Orlando

Well presented hotel, and new refurbished. The rooms are nice. Generally the service is good, but the service at the Oscars restaurant is exceptional. Our server Kurt and the restaurant manager Victoria were so helpful and accommodating during our stay. Generally family friendly, would recommend the hotel.

I just stayed from 7/11 to 7/13 . Stayed in a Disney view room which had no view of the fireworks since I was on the 4th floor. I did ask the clerk at the front desk if I would be able to see the fire works since I had asked for a room on the 9th floor. He said it should not be a problem. He also did not code the room keys for the parking garage so I had to stand in line again. Had to call down for hand wash and lotion because both bottles were nearly empty. Also had the breakfast package at Oscar's. Unfortunately I believed the reviews and I would say it is one of the worse buffets I have been too. My omelet was burn't and in edible. I wanted to get waffles but after a kid uses his hands and picks through the whole batch it becomes inedible. This happened in front of the cook making them. Wait service not particularly good. I only came around three times. Also the kids are running all around the buffet running into people and putting there hands all over the food. The only thing that I can compliment is the bell service which was excellent. To spend almost $2000 left a very bitter pill in my mouth. Was so looking forward to staying and having a great time with my family. Was in rm 415

We had the most spectacular stay at the Waldorf. We stayed 5 nights using Hilton points. As Diamond members, we were upgraded to the most beautiful suite with picturesque views of Disney Springs. We loved sitting outside on the balcony in the morning drinking the delicious in-room coffee. We found the dining options plentiful and we never needed to leave the resort to find good food. The service at the pool was outstanding. Servers were attentive and with the high temps, were gracious to keep bringing all guests ice water. Our kids walked over to the Hilton next door to enjoy the lazy river and water slide, but preferred the quiet of the Waldorf pool. All staff we encountered were pleasant and most helpful. The charter bus to Disney parks and Disney Springs was very convenient and ran on-time. We planned park and pool days. Our pool days at the resort were so relaxing and beautiful. We felt recharged to tackle the crowds at the park. We would highly recommend this resort to anyone considering a Disney trip.

Let me first my saying we have not had the greatest experiences at Waldorf properties over the years. The only reason we came to the hotel was because of Bull and Bear. When we came to Orlando, we decided to give it a shot. It turned out to be a most enjoyable time. Valet staff greets you right away. The front desk staff was very accommodating. We sat at the pool and had the most amazing staff serving food and drinks. Bull and Bear is a class by it self. We had dinner there the first night. If you want to use the fitness center, there are plenty of machines to choose. If you need your car, I recommend calling down before because they will tell you it should take about 10 minutes. That was not unreasonable. The pastry shop had lots to choose and friendly staff smiles. The hotel was a comfortable drive to all the Disney Parks and Disney Springs. I found the showers a little small, but very hot after which is always a good thing. Pool lounge chairs seemed to be slightly small in quantity. The only drawback I found was the hotel does not supply bath soaps if you want to take a bubble bath. I was advised you had to buy them at the spa. Other than that, thank you for making our stay an enjoyable one and restoring our faith in Waldorf. Plus a final shout out to Amanda, who is a supervisor for the special anniversary treat in our room. We loved it.

We spent 2 nights here at the Waldorf after spending 4 nights at the Signia connected next door. There really is no comparing the two. Waldorf is really nice not saying the Signia isn’t but the Waldorf has that extra touch to it. Staff are excellent, customer service is outstanding. We were given a nice upgrade in the room due to our Diamond status. The room was large, bathroom huge, walk in shower. This resort is excellent. To get around we used Uber instead of the complimentary shuttle which was very convenient. Great stay!