Waldorf Astoria Orlando

We had a wonderful time here at the Waldorf. Naty at the front desk was excellent checked us in and out and made our stay smooth. Everyone was wonderful nice and I felt it was very kid friendly. Our two boys age 5 loved the kids club while we had a date night. The rooms were clean and large and the entire hotel was just magical. Breakfast at Oscar’s was delicious. We used the pool next door at the Signia because it’s more kid friendly and had water slides. We will definitely be back!

Thank you to the entire concierge team at the WA Orlando! My husband and I appreciate you celebrating our son’s 5th birthday with fun, attention & beautiful details- thank you for the blue balloons in the room, the wonderful upgrade to a suite- it was a magical time! Thank you to MJ & Mr Clay at Oscar’s - and Tristan at Bull & Bear! Camilo at La Luce was amazing! The concierge team- especially Lourdes, Andrea, Pasquale, Christian and Elizabeth thank you so much! My son loved the room, all the special treats and the cuisine on property was stellar! We are so glad we chose Waldorf Astoria - the perfect blend of fun for our son with elegance & luxury for myself & my husband! ❤️ The Rios Family

What a relaxing stay. Very close to Disney and rooms are very nice. It’s our 4th time staying and it’s our favorite hotel. Breakfast buffet is perfect for the mornings (our server Prince-DJ was amazing) and turn down service in the evening is amazing. I had a balcony room facing the golf course, unfortunately being a Hilton diamond they were not able to upgrade me to a better view/room (maybe next time :), however the golf view was relaxing. Deff is our go to hotel to stay in Orlando.

We recently stayed at the Waldorf Astoria Orlando and came in with high expectations, as experienced travelers familiar with luxury properties and the Waldorf brand. From the beginning, we were very clear and proactive in communicating our needs—particularly ensuring that our two separate reservations would be treated as one seamless stay. This was acknowledged, and we appreciated the effort made. As Hilton Diamond members, we appreciated the upgrade to a Waldorf Suite. The room itself was lovely, and we especially loved and appreciated the fireworks from our balcony—such a memorable highlight of the stay. We also want to recognize several team members—Taylor, Greg, Anna, Hannah and Toni—who stood out for their attentiveness and genuine effort to elevate our stay. Unfortunately, the overall experience was inconsistent at best, and at times disappointing for a property of this caliber. Our room was not ready at check-in, which ultimately caused us to cancel a Michelin-star restaurant reservation we had planned. When we were finally brought to the room around 5:40 PM, there was no orientation from bell service, no offer of ice, and little guidance on room features. Throughout the stay, there were repeated oversights that added up. Basic and essential amenities and necessities were missing or not replaced. Service inconsistencies extended beyond the room. At valet and bell services, there was little assistance with luggage and no offer of water or a welcoming touch—more of a “help yourself” experience, with staff often gathered and chatting rather than engaging arriving guests. Dining was a highlight of the stay. We appreciated the champagne and cake—it was a lovely and thoughtful touch. Toni at Bull & Bear provided an excellent experience, and Justin at La Luce was also wonderful. A recurring theme throughout the stay was a lack of coordination—where it often felt as though the left hand did not know what the right hand was doing. Individually, many staff members were warm and attentive, but that did not translate into a cohesive, luxury-level experience. All of these small inconveniences and missed details added up to a stay that fell short of what we expect from a Waldorf Astoria and ultimately put a damper on what we had hoped would be a little luxe getaway. While we appreciate the room upgrade and the token food and beverage credit, the gesture, though appreciated, did not fully offset the cumulative impact of the inconveniences experienced. We share this feedback graciously and constructively, as we do believe this property has the potential to deliver the elevated experience it promises. With more consistent execution and attention to detail, it absolutely could. We hope to return in the future and see those improvements reflected.

Luis A has met and greeted us for years. Best welcome we have ever received !! Makes us want to return often. The Yeskey’s