Waldorf Astoria Orlando

We were visiting Orlando for 5 nights and stayed here. Our check in was smooth, the staff were absolutely fantastic and quick. The hotel is located within the vicinity of Disney and they have a shuttle service too, it’s a gated area with 3 hotels but it’s huge and vast. Feels very safe & luxury. Coming to our room, well equipped, large enough, comfortable beds, good new bathrooms with great amenities. The hotel was busy but they ensured everyone was taken care off well. The team is absolutely hospitable and makes you feel good, they guide you on where to eat (if you ask) they have water bottles kept outside the lobby so when you return you can sip, since it was hot during our trip days. The hotel is huge, well maintained and feels very luxurious. It’s connected to another hotel and they have nice restaurants so one can walk within hotels and enjoy a good meal. The breakfast is a buffet, on weekends it can get busy so please try to be there earlier if you enjoy quiet breakfast and are travelling without kids. They have a good spread, quality of food is very good. The elevators are super fast. The hotel has a small supermarket cum deli in the lobby so one can pickup coffee, yoghurt, chocolates & chips too, the pricing is fair. They have happy hours during the evenings at the bar, the vibe is nice. I ended up drinking a lot because it was cheap and the vibes were amazing. Rooms are quiet, no disturbance and well accosted so it’s quiet. Honestly, I would love to visit here one more time and just spend a whole week doing nothing. It was quiet, serene & refreshing. Great work team!

I've recently returned from a two week stay at the Waldorf Astoria Orlando and I truly cannot fault anything about this hotel. The staff were amazing, very friendly and can't do enough for you. The hotel itself is just beautiful, the pool and grounds are stunning and the room we stayed in was outstanding. They kindly upgrading our room to one with an incredible view of the nightly Epcot fireworks. It was spacious, clean and extremely comfortable. It's close to the Disney parks and has transport included. It was two weeks I'll remember for a very long time and I loved every minute of it. I'm hoping we can return to this wonderful hotel in the future.

We came to Waldorf Astoria Orlando hoping for a special getaway. We left feeling cared for in a way we had never experienced at a hotel. First, a bit of background: Six weeks ago, my wife and I flew to Vancouver one day before our 35th anniversary Alaskan cruise was supposed to begin. Unfortunately, I fell during a bike ride and broke my hip. Our cruise had to be canceled, an emergency surgery was performed, and we’ve spent the last few weeks rehabbing. We decided to splurge on a hotel unlike anything we had experienced before. This was our first getaway since the accident, and it was worth every penny! Every employee we encountered, without exception, seemed committed to making our stay wonderful. From the moment I stepped out of the car with a cane, walking a little unsteadily, that care became especially personal. Jared was the first to welcome us. He unloaded our car without hesitation, waited while we checked in, and accompanied us to our room at my slow pace, never making me feel rushed. Along the way, he took the time to get to know us. We crossed paths with him twice during our three-day stay, and each time he greeted both my wife and me by name. When it was time to leave, he returned to our room, loaded everything into our car, and shared another warm, genuine conversation. Jared made our arrival and departure feel like a welcome and farewell from a friend. On our final evening, we had dinner at Peacock Alley. Our only disappointment was that we hadn’t discovered it sooner! Everything we ordered was outstanding, right down to every sauce and dressing. Amanda made our leisurely dinner even more memorable with her attentive service and delightful personality. She was thoroughly professional, wonderfully personable, and a pleasure to spend the evening with. Each morning began with the most magnificent breakfast buffet I have ever seen. Everything was fresh and delicious, and once again, the person caring for us made the experience especially memorable. Daina’s service was personal, polished, and warm—a wonderful way to begin each day. Our room was stunning, with views of the pool and much of the Disney property. At 9:00 each evening, we could clearly see two fireworks shows from our room. What a beautiful way to end the day. The setting, room, and food were exceptional. What we will remember most, though, is how the staff made us feel. Jared, Amanda, and Daina deserve special recognition, and the management team should be proud of the care shown by everyone we met. We left feeling incredibly spoiled and wondering how another hotel could possibly meet this standard. We will happily save for a return visit. This was 100% worth the splurge.

We had a great time and the service level was incredible! Anna especially took great care of us! Her warm attitude and attention to detail was above and beyond. She was always available to help with any questions or anything we needed! Anna helped make our anniversary trip so special and we're looking forward to the next time we visit the Waldorf Astoria!

From the moment we arrived, the Waldorf Astoria Orlando completely changed the tone of our trip. We booked this stay completely last minute after a very stressful and disappointing experience at another hotel. We arrived feeling anything but relaxed, and despite having essentially no advance notice that we were coming, the team at the Waldorf was kind, welcoming, and genuinely caring from our very first interaction. It didn’t feel scripted or transactional — we immediately felt taken care of. And then we walked into our room. It was spectacular. Spacious, immaculate, beautifully appointed, and incredibly comfortable. That first evening, we ordered room service, settled into the room, and finally started to relax. Within a few hours, we had almost forgotten the stress we arrived with and were able to get back into the celebratory mood this trip was supposed to be about. The service throughout our stay continued to impress us. Everyone was responsive, our room was beautifully maintained, and the attention to detail was exceptional. One moment in particular made the stay incredibly special. After returning from the park the following day, I happened to see birthday balloons being delivered for another guest. I reached out to the hotel by text to see if they could arrange something similar as a surprise for my husband. In less than two hours, they made it happen. We returned to balloons beautifully set up in our room, and my husband was genuinely surprised and so happy. They had also completed turndown service, and the entire room was immaculate. Those are the touches that turn a beautiful hotel into a memorable experience. We also loved the atmosphere at the bar and had such a lovely evening there. The entire property has a sophisticated but comfortable feeling that makes you want to slow down and enjoy being there. We will absolutely return to the Waldorf Astoria Orlando for future celebrations and special occasions. Next time, we will specifically plan more time at the resort so we can enjoy all of the amenities rather than spending so much time at the parks. What a delightful treat this stay turned out to be. Beautiful accommodations, exceptional service, and genuine hospitality when we needed it most. I would wholeheartedly recommend the Waldorf Astoria Orlando to anyone looking for a truly special stay in Orlando.