Villa Crespi

This property is beyond stunning. The detail in every inch is astounding, specifically the lobby/welcome area. Our zania suite did not disappoint, with the most gorgeous bathroom you’ve ever seen, and a lovely view of the lake. (Take care to note that the pictures of the yellow rooms on their website do not do these colors justice - they are so gorgeous). The staff was so accommodating to us, specifically Sylvia at the front desk. We did not eat here outside of breakfast, but everything was fabulous. It is close walking distance to the town - 20 minutes or so. They provide you with ferry tickets to access the island - make sure to ask the front desk. Also, we were so grateful to the team for offering access to the pool at their sister property, when we inquired about beach club access in the area. It was the cherry on top!! You will not regret staying here.

After reading so many positive reviews here and elsewhere, my husband and I traveled to Orta from our nearby hotel with the express purpose of seeing Villa Crespi to make a dinner reservation for later this week and see the property to consider for a future stay. As we walked through the gates to approach the entrance, an employee (perhaps security?) ran up, wagged his finger and ordered us to leave. I tried to approach him to explain our interest but he refused to talk to me and chased us away. My husband and I are in our 60’s and were well-dressed, but he treated us like hooligans who were trying to crash a royal wedding. Over the years I have stayed at many Relais & Chateau properties all around the world, both for business and personal travel, where I have always appreciated the gracious hospitality, so was especially shocked by this hostility.

The villa is truly a stunning property with historical design. The location of the villa is near to the lake and the property boats sprawling gardens where you can spend the afternoons with a Spritz or glass of wine. The rooms are traditionally prepared - truly felt like a princess staying here. Needless to say, the breakfast was to die for!

Hotel was beautiful and the staff was amazing but not having a proper shower in the room or properly working AC was terrible. A tub with a handheld shower without even a way to clip the handheld up over head. The AC in the room was not even close to adequate. The staff was extremely nice and helpful.

HORRIBLE EXPERIENCE! I am from Brazil, my name is Paola Crespi, my original family ancestors is from the Villa. I had been waiting in the “waiting list” for a week with no response trying to get at reservation in the restaurant. I tried calling, messaging, and emailing but no one reached out to me.. I decided to go there just to get to know the place and I was hoping to get a place to sit down and eat something with my family, the receptionist were EXTREMELY RUDE they said there was no way for me and my family to eat and I had to leave there immediately, I expected that I wasn’t gonna be able to eat since I didn’t have a reservation, I was hopping to take a look around the property and see the building and they didn’t let me look around and eventually in a very RUDE way escorted me out of the inside of the building. The receptionists were very ignorant and the costumer service was HORRIBLE. I was very upset with the situation because I came all the way from Brazil with my husband + 2 kids expecting to have a great experience and I ended up being extremely mistreated.