Hotel Adler Dolomiti Spa & Sport Resort

We’ve just returned home from our beautiful visit to Ortisei, and we wanted to express our heartfelt thanks. Your hotel is truly outstanding—one of the best places we’ve ever stayed. Just about every aspect of our visit was exceptional, and we’re incredibly grateful to your entire staff for making it such a memorable experience. Fond Memories: -Food: Absolutely outstanding. The variety and quality were unmatched—it was clear that great care goes into every dish. -Spa: Wonderfully relaxing, beautifully decorated, and smelled amazing. Everything was well-organized and inviting. - Gym: Take advantage of the free classes. Alessandro was very knowledgeable and a great instructor for my free Posture class. -Pool & Saunas: Truly top notch. I especially loved the 35°C pool—it felt like it was made for me! Anis in the sauna area was exceptional: kind, approachable, and welcoming. I’ve never experienced anything quite like this spa experience available at the Adler Dolomiti. -Landscaping: Simply stunning. I found myself wishing your landscaper could come design my own garden! -Backpacks & Bikes: We were shocked (in the best way) that these were available to borrow for free—thank you for that generous touch. Suggestions for Improvement: -Air Conditioning: Our family of four stayed in two rooms on the 5th floor, which we believe was the attic level. Unfortunately, both rooms were extremely hot, and even with a fan, doors wide open, and cool air outside, there was little to no airflow. All four of us slept poorly, which was disappointing, as good rest is essential for us when traveling. This was our only major concern and may influence whether we return in the future. We would love to have you add air conditioning even though you are in the mountains. -Spa Appointment Email: Be sure to organize your spa appointments ahead of time. Spa treatments are amazing, but I should have taken the time to book these when I wanted.

A true historic gem hotel that almost perfectly mixes traditional vibes and architectural elements with top notch modern facilities! The grounds and gardens are immaculate and beautiful. All the pools and spa facilities were overall very clean and inviting especially the newer areas. Food is of high quality and flavour. Complementary electric bikes were the best I've seen. Although this is clearly a family resort it never gets loud or with too much children given the space of the grounds. Overall it was super relaxing and tranquil. In summary it is a really amazing place to relax in saunas, heated pools, and have great food at the footsteps of Seceda and Alpe di Siusi, in the heart of Dolomites. It is truly an example of how a top level resort should improve and age appropriately over time. However, as always, there are some negatives/ points to improve: - restaurant ergonomics: most of the chairs are too high for the table which becomes uncomfortable after a while. I would change the chairs for newer and lower sitting position. - adult sauna area: there is a sewer smell in the showers of this area, mostly after usage. I would put essential oil burners at the relax zone for better aroma and feeling. I also would like more privacy in this area, for instance the whirlpool/sauna pool is not confortable to be nude as it is so much exposed. - "afternoon cake buffet": most of the cakes are really amazing!! But perhaps they should include yogurts or more healthy options. - I would encourage a non smoker vibe in the hotel and remove the ashtrays in lounge chairs and garden tables. - the gym would benefit more ventilation; sometimes gets a little "smelly" and not pleasant. This is more important as it also serves as a hallway to the hotel further area so many people passes by. - rooms: renovated rooms are great and I think they really did an amazing job at the bathroom. I have only two criticisms, first I would like to have more lightning in the room (too dark for me) and secondly I would like the curtains to fully darken the outside light but unfortunately some lights passes underneath at night and early daylight promptly woke me up everyday. - salt grotto should be free (with appointment).

We didn’t want to leave. The spa was hands-down the best I’ve ever experienced—luxurious, serene, and packed with features. Lovely views of the green and snow capped mountains from the warm saltwater pool. The breakfast buffet was large, offering everything from fresh pastries and made-to-order omelets to fruits and local specialties, catering to every palate. The bar was leathery and cozy, just what you want a hotel bar to look like. Excellent cocktails and aperitivo snacks. The room was great. The comfy bed made it hard to get up in the morning. The shower was a dream, with powerful water pressure and a spacious, modern design. Parking was a breeze, with ample space and easy access, which made my stay stress-free. The staff were genuinely warm and attentive, going above and beyond to ensure every need was met with a smile. This hotel nailed every detail, making it an unforgettable stay.

È sempre un'emozione tornare a Casa: accoglienza insuperabile, servizi ottimi, SPA spaziale, cone pure la colazione, pranzo, merenda e cena. Impossibile trovare una 'Casa' migliore, grazie alla sempre presente Signorina Christine Karabacher, la responsabile all’accoglienza, al General Manager Marco Scola ed al Loro validissimo staff in ogni settore. GRAZIE❗️ It's always a thrill to come back Home: unsurpassed welcome, excellent services, space SPA, as well as breakfast, lunch, snack and dinner. It's impossible to find a better 'Home', thanks to the ever-present Miss Christine Karabacher, the reception manager, the General Manager Marco Scola and their very valid staff in every sector. THANK YOU❗️

As a lifetime Marriott platinum Bonvoy member with well over 1000 nights stayed at beautiful properties around the world. At first I was hopeful that I would find a premium Marriott resort in the Dolomiti like I found with W Verbier in the Swiss Alps, which was a fantastic experience, but from the moment I arrived at Adler Balance I began to feel I was in for a pleasant retreat. Leave it to say that by the time I had to check out, I was conniving ways in my mind how I could possibly extend my stay and if nothing else where I could find a winner of opportunity to return sooner than later. The Adler Balance Spa Resort was top shelf in every respect! The Spa was absolutely one of the best spas I have ever enjoyed around the world. The amenities, the treatments, and the staff were fantastic! Try the Cryobox! While we had little to no interaction with the housekeeping staff, everything was always perfect and super clean. In fact, we never used the showers in the room except on our night of arrival as we used the Spa showers on a day-to-day basis. The welcome crew at Adler Balance for always very friendly and incredibly accommodating. Last but not least, was the food and beverage service included in our half board package. Five breakfasts. Five dinners. Double five stars! Gastronomically everything was gourmet. Never once felt the desire to go off property for a meal as we knew we would not be let down in any respect. The entire F&B team was fantastic, but a special call out to Danielle. If Adler Resorts was opening a new property or needed to replace a team leader to observe his attentiveness to tables and at the same time interact and assist both his superiors, but also his fellow team members, including those much less experienced than himself make this young man an excellent candidate. Bottom line top shelf! Book with confidence. I look forward to my return much sooner than later.