Conrad Osaka

Awesome hotel! The beds are up to my fussy standards and, more generally, the rooms cater to those seeking to be pampered. Our room was extremely quiet and had sweeping , beautiful views of the city. The only disappointment was the evening snacks in the Executive Lounge - not bad, but the offerings at the Executive Lounge at the Hilton Osaka were much better. On the other hand we loved our breakfast in the hotel resturant, omplimentary to us as Hilton Diamond members. A special thanks to Valentino Sebic, the hotel's service quality manager, for helping us navigate the breakfast offerings and for his gracious hospitality. The hotel is well located, only about a 10 minute walk to the main train station. The fitness center was great.

We stayed here with a friend and had an extra bed put in our room which was no problem for staff and they organised this before we arrived. We had sake on arrival and were made to feel very welcome. The rooms are nice & we had a great view. The rooms are a little dark for my taste with the lighting being either too bright or too dim. But that’s personal preference. The byredo toiletries were lovely. We like the bar with its impressive view and excellent range of cocktails. Service was great. Breakfast was very nice - service a little slow at times but we didn’t mind as we were having a leisurely breakfast and enjoying the views. We would definitely recommend this hotel for your base in Osaka. It’s our second stay and the service and quality is consistently very good.

what a view leaving off the elevator. room was spacious, shower and tub are behind a class wall, double sinks, bed was good, shower good pressure, tv channel eh, clean, a/c good. club was very nice. Breakfast decent. Location was nice for some tourist areas. Would stay again.

The check-in experience was not optimal. Didn't feel really welcomed, as if there were some judgement in the air (Maybe it was my beard? I know it is bad in Japanese culture and I proceeded to shave myself after it). What I remember from check-in was an upsell offer and then receiving my keys (no more information or questions: even the way to elevator was not given proactively and I had to ask). To add, I paid for a "Premium View Room", wrote on the comments that I'd appreciate a room with a good view (travelling for leisure with my wife, not for business), and received a room facing construction cranes. Turns out it was an upgrade. I understand and appreciate, but maybe the upgrade paths should be reviewed (especially if it is automated). When I went to FD and asked for a room with a better view, I got offered the upsale of paid upgrade... Again. I really didn't feel like the FD really cared about finding a solution. I had to ask for FD Manager to get my demand sorted out (which ended up to be a downgrade from the room I had previously, but at least the view was good). Not terrible but I'd say "uncanny": guess they are missing japanese hospitality while trying to be luxurious, but missing on the luxury side too. On the upside: breakfast was excellent, the lounge is better than usual.

We had a 17 day vacation around different prefectures in Japan. Stayed twice in CONRAD OSAKA. One night around Oct, and a few nights early Nov.. First time to stay there.. Ive been to many other five star hotels. Was really impressed with Conrad Osaka.. In many aspects, Modern design with a flair, fantastic view from lobby and the rooms, wide selection of food in their breakfast buffet, impeccable service from Bell desk, front Desk, breakfast crew and chefs and even the cleaning staff.. Everyone gave me a warm welcome, but most especially the following Guest services Manager Miss Ella Chen, F & B director Mr. Valentino, nepalese chef and server, whole bell team but most especially the Bell team member who helped pack and weigh our bags and Mr Sachin who helped me with my packages from Amazon JP and many other things.. Thank you so much to everyone who gave us an amazing experience!! This is what you truly call a 5 Star experience.. Thanks too to the GM and the whole management who sent us a welcome basket with Sake, macaroons and many other delicious treats. One thing my daughter and I loved in the hotel was the pool and the onsen.. What a great experience.. This of course comes with a really great view as well.. The hotel is in a really good location.. Easy access to Umeda.. I also love the quality of the beds, the spacious bath tub and the very elegant decor in the room. I was able to sleep really well each night. Dreaming of the day I will be able to go back to CONRAD OSAKA..