Imperial Hotel, Osaka

My stay at the Imperial Hotel Osaka has been one of the best hotel experiences I have ever had. From the moment we arrived, the staff impressed me with their attentiveness. Whether stepping out of a taxi or carrying luggage, there was always someone ready to help. Communication was easy, as the team speaks excellent English, and their warm hospitality set the tone for our entire stay. The facilities are immaculate. Every corner of the hotel is spotless, and the room was prepared perfectly for our arrival, something that many hotels fail to get right. Room service was consistently fast and high quality, making dining in the room a pleasure. One highlight was the shower. The water pressure was the strongest I have ever experienced in a hotel, yet the drainage was perfect, with no standing water, just a flawless system. The room itself was spacious, comfortably fitting our family of three, and the view from the window was beautiful, giving us a real sense of Osaka. This combination of service, cleanliness, comfort, and attention to detail makes the Imperial Hotel Osaka stand out. It is rare to find a hotel that excels in every area, but this one does. I would confidently recommend it to anyone visiting Osaka, whether for business or leisure.

Large (really large) lovely rooms with great service. The view is fantastic. I literally have no complaints. Breakfast is a little pricey. It's a little far from the main attractions and the train station. But the shuttle is extremely convenient. Only problem with that is - it stops by 940 pm. So after that, it's likely to be a long walk or an expensive cab ride to reach your hotel. But that doesn't take away from an extremely comfortable stay.

Imperial Hotel Osaka was exceptional. We were upgraded to a suite with fantastic river views. Staff went beyond to assist with directions. Located close to the JR Rail Loop, getting around Osaka was easy. Buffer breakfast was also perfect.

Excellent service and hospitality and such a pleasant surprise to have experienced it. They have a legacy as understood from their founders message from 1900. Every person at the hotel was committed to serve and very friendly. Would highly recommend.

When booking the imperial I did with confidence as had stayed at the imperial,Tokyo a few years ago and was impressed. When I looked at fellow travellers reviewed don't remember anyone criticising the location. Well the truth is it's a terrible location for a tourist as it is well out of the centre in an isolated location with no restaurants nearby the nearest group of restaurants is a good 15 minutes walk and those at the lower end. The hotel does have a shuttle which takes you 20 minutes to get to the main Osaka station. The hotel works like clockwork and the rooms are spacious and well equipped. Breakfast is ok but the bakery products need improvement especially considering it's a five star hotel . An abundance of well trained staff very professional service