The Ritz-Carlton, Osaka

This is our first time in Osaka on a 10-day stay at Ritz Carlton Osaka. Hands down Osaka is a much approachable city than the metropolis of Tokyo. The friendliness of Osaka people is contagious, not only from all the staff at Ritz from housekeepers to hostesses to concierge to the Director of Loyalty, Mr. Simon Finch, even the cashiers at 7-Eleven or Family Mart are equally collegial and extremely helpful. We thoroughly enjoyed our time at the Ritz in Osaka and we would definitely consider staying at Ritz over Park Hyatt in the future. Until then, travel well.

This hotel offers best level of hospitality. Every staff member, from the doorman to the front desk to the club lounge, offers professional and friendly service. The antique interiors and luxurious atmosphere of this hotel are enough to overwhelm customers. At the club lounge, customers can enjoy a relaxing atmosphere with great food all day long - from breakfast to light snack, afternoon tea, pre-dinner and cocktail houre - . Club lounge is the highlight of this hotel. I could make comfortable and happy memories during my stay at this hotel. I would like to express my special thanks to Mr. Finch, Director of Loyalty and Ms./ Mrs. Yoshida, Club Level Manager.

I recently stayed at The Ritz-Carlton, Osaka and I can assure you it was every bit as amazing as I expected it to be. Huge thank you to Mounir for making this trip extra special for me, He was very attentive to my needs and when I mention I wanted something he was right on it to find a way to help me. For the Spa/pool staff that stood out to me was Nguyen and Hyoko very good service and Taniyama also assisted me when I got lost my first day.

We are having an absolute fantastic time at The Ritz-Carlton, Osaka. We had a very special bike tour with Simon around the city. This is something that the hotel offers for guests. It was such an amazing way to explore Osaka. So nice to hear more about the city from someone who lives here! Furthermore, the hotel and its facilities are amazing as well. Beautiful hotel and amazing service. We will be back!

From the beginning until the end of my stay, I always felt genuine hospitality from the Ladies and Gentlemen. A big thanks to AXL and Go for guiding us on where to go and eat. Nakano and the gentleman from China, Ventel (I hope I spelled his name correctly), at the Chinese restaurant took such good care of us. I’d also like to thank the Housekeeping and Front Office teams for doing such a great job and making our stay even more memorable.