Grand Hotel Oslo

Be aware there is no air conditioning system that works. You think it isnt necessary in a Nordic country but summer temps are hot! It is an old tired hotel with a glamorous lobby and CBD location but really nothing works and rooms are very small and hot. It is a conference hotel not a leisure tourism place. Nothing special or modern here.

We enjoyed our stay here despite the hotel workers striking. Our room was spacious for Europe but the carpet needed upgrading. The hotel is old but Grand, the restaurant has a wonderful breakfast brunch. Location is excellent and a short walk to the train station.

Our room was very hot . The next morning we asked to have our air conditioner checked .. we were told that our room , as were many In the hotel are not air conditioned. Quite shocked for a 5 star hotel . We checked the web site and under room selection this was not mentioned . We asked to change our room and the woman at the front desk said none were available. And no consideration was offered from the hotel !! Yes we opened our window , but cooking smell was what we encountered. WE NEVER would have booked this, if our room selection had mentioned this.. We have stayed in many old luxury hotels, and NEVER had this before. You would think in 2026 and a 5 star hotel , air conditioning would be a No Brainer !!! We booked in Sept 2025, and upon arrival we were also told that there is an ongoing labour strike and the hotel could not guarantee all services !! You would think that a five star hotel would have made an effort to advise patrons on this .. i would challenge what YOUR 5 star rating really means !!!

During the strike Scandic overbooked the hotel by selling full price stays. They then moved everyone to their cheapest budget hotels hours before check in, and demanded the full price, no compensation. This way they could exploit the situation and double their rates while blaming force majeure. Was ghosted for a week when trying to complain Be aware that you can be moved to a cheap hotel without compensation or even a chance to complain hours before check in. Dont trust your reservation from Grand! Never again!

My friend and I arrived in Oslo at the Grand Hotel and we were told that we were not able to check into our rooms because there was a hotel strike and they were not checking guests in. They offered us a room at another Scandic hotel and which was far from the center of town and not what we paid for. There was no prior notification that there is an issue and we had booked these rooms and paid for them months in advance. We resorted to having to book our own rooms at another central hotel which we also had to pay for cab fare there. The hotel staff was in accommodating and quite rude about the situation. I am never booking at one of their hotels again