The Thief Hotel

The Thief is supposed to be one of Oslo’s best hotels, and you are certainly allowed to pay as if it is — but unfortunately, the quality only lives up to about 90% of expectations. This is one of Petter Stordalen’s pride and joy, but that does not help much when very simple things end up damaging both reputation and quality. The breakfast buffet is extensive and partly nicely presented, but when you go to the cheese section it is completely empty for 1.5 hours, and no one refills it. The only cheese available is half of a hollowed-out, unappetizing rind that clearly bears the marks of many hands having touched it. No thank you — not for me. Cold cuts should be arranged so guests can take what they want without touching everything else. This is a matter of hygiene. The evening before, we stopped by the bar for a nightcap before going to bed, and that also came with a surprise. The bar only had three types of red wine (which would have been fine), but the bottles were placed on a trolley in a warm room with a fireplace. I would guess my Pinot Noir was at least 23–24°C. That is basically mulled wine. The bartender explained that the bar is not equipped to keep wine bottles cooled, and that this has been a problem for a long time. A long time…! Petter Stordalen is a billionaire, yet apparently cannot afford a wine cooler for the bar at The Thief. The room also shows signs of lacking that little extra. The bed was not properly made, and in the bathroom there was a trash bin that had clearly been knocked around hard — it was covered in dents on the top and sides. And perhaps housekeeping could be taught that when placing two drinking glasses next to each other for a guest, they should at least be of the same type and size. As mentioned, it is the small things that are missing. On the positive side, the staff are friendly, welcoming, and helpful. You pay 100%, but unfortunately you only get 90% value for your money.

I truly enjoyed my stay the staff is very friendly the rooms are very confortable. The amenities in the rooms are truly a plus especially the brand Nordic shampoo. The location is premium near everything. I definitely recommend this hotel. Thanks to Axel the front office manager for his help during the stay

Stayed at this hotel one night as we were only in Oslo one day/night - Love the location of this hotel - the small island it is on is quiet, yet full of amazing restaurants and bars - and some great shopping. Close to the Noble Peace Prize Center and other sites of interest - we could walk everywhere we needed to go from the hotel - felt very safe, busy but not crowded as it was more in the city - we ate breakfast at the restaurant and it was 10/10 highly recommend - amazing service and food - service at check in was also great - and we booked our car service through the hotel to the airport as well - as a side note prepare that it is not inexpensive for car service or beer in Norway!

A hotel located away from the centre, with great views. Wonderful staff and great food. Would throughly recommend.

Our second stay at the Thief and it didnt disappoint. We booked the NYE package and had an amazing time from start to finish. All the staff who looked after us were excellent and professional. Our room was beautiful with nice touches like the gorgeous Tu and Dam Nordic toilettries, Home made chocolates and personal card. The 5 course meal was delicious with perfect portion sizes. Every course was memorable. We enjoyed the wine pairing, which included an English sparkling wine!. Breakfast is up there with the best Ive ever had in a hotel. Attentive service, perfect Eggs Benedict and well thought out buffet options. Enjoyed the views of the Oslo fjord on a cold and frosty New Years Day. And then there is the spa...its had a refurb since our last visit and was even more beautiful. Lovely warm pool with twinkly ceiling lighting, pots with sea salt and Natura Biss Vitamin C mask for the rasul room and lovely staff. Came out glowing and completely relaxed. Late checkout was no problem and the icing on the cake. We cant wait to return. Itis hard working NYE in hospitality so thank you to all the staff, well done for your top notch service