ARC The Hotel

My husband and I live in Ottawa and wanted to stay over in downtown hotel as we had tickets to a Concert at the National Arts Centre. The Arc is a 6 minute walk from the NAC and a fantastic spot to stay within walking distance of basically all downtown tourist places as well as the Byward Market. Staff at the Arc were all very nice and helpful especially the two Door men (one was named Hassam?). The Room was great and very spacious. We particularly appreciated having two big comfy easy chairs so both of us could relax without one of us having to sit on the bed or the desk chair. The bathroom was large and well outfitted. No bath mat though? We had breakfast the morning of our check out in the Arc Lounge restaurant. When I was booking the Hotel they asked if I wanted to include breakfast in my reservation but they were charging over $20 per person so I declined. But once there I saw the breakfast menu and there were options for breakfast for $10 up. We chose the Breakfast sandwich on an English muffin and it came with fried potatoes as well. Good value and very yummy. There is limited parking for the Hotel but they do have some spots in the adjacent underground Parking garage for which they charge $30. Parking in downtown Ottawa is expensive and goes from about $25 and up. We decided to go with the Hotel parking and felt good that the car was safe overnight. We wanted to take in a Travel and Tourism Expo the morning we were checking out. Check out is at 11 a.m. so we asked the Concierge if we could leave our car in the Parking Garage for a couple of hours past check out and he said No problem, we could leave it there until 2 p.m. with no issue. SO nice and we really appreciated it. We really enjoyed our stay at 'The Arc' and highly recommend it.

This hotel is a gem and a refreshing change from the large chains. It’s clean, fashionable, and cozy, with personable, welcoming, and helpful staff. Well situated for work and exploring.

Great location. Easy walking distance to Parliament Hill and not too far from the Byward Market area. The room (Premier King) was quite small but adequate. We found the bed and pillows were comfortable. The closet needs a light. We had to use flashlights to look through clothes and shoes, and the safe was useless without a flashlight. The bathroom is very small and has one light hanging over the sink. The position of the hanging light is awkward for use of the mirror, eg makeup. Better lighting, including the shower would be appreciated. Our package included breakfast, which we really enjoyed. The eggs Benedict was excellent. All staff were friendly and professional. Parking requires going down a very narrow side alley. We were able to find a parking spot each night but had to park in a huge puddle one evening, ~2cm deep. There is low hanging ductwork so you have to watch out to avoid hitting your head. You also have to walk back along the narrow alley to get from the parking garage to the hotel. I was always concerned about encountering a car coming in along that alley but we were lucky.

Came down for 3 nights, 4 days of work. Unexpectedly resolved everything on day 2. Hotel refunded the extra night! Lovely staff who were very accommodating. Very good area which satisfied our needs. Parking was extra but was worth the cost.

A great location for exploring Ottawa downtown. Reception staff were efficient and friendly and there is a nice little bar and restaurant. We didn’t eat here as there were some big (and loud) TVs on all the time which we dislike. The room was spacious although the décor was a little dated. The bathroom was small and the bath was too shallow for an adult. We liked everything else about the room from the big windows, responsive heating system, thoughtful lighting, generous seating area and the most comfortable bed and bedding we have slept in ever in a hotel.