Fairmont Chateau Laurier

La réception, les couloirs, les halles, l’emplacement , tout ça est beau et parfait, par contre la chambre est très vieille ainsi que les meubles et matériaux, parlant pas de la fenêtre avec des centaines d’araignées, heureusement de l’extérieur, nous avons passé une nuit mais nous avons hâte de partir. Je sais très bien que les murs de cet hôtel sont pleins d’histoires et ils ont vécu des événements d’envergure mondiale mais il est temps de rénover!

I used to stay at the Fairmont a few times a year, as it is so well located, and a beautiful historic building, but after a disappointing experience, have stayed elsewhere the past few years. I decided to try to give it another chance. I used to stay in the Gold floors, but rates have gone up significantly, so tried a deluxe room, assuming that perhaps there had been renovations to justify the increase. The room was disappointing to say the least. First off, it was spacious, and had a couch and chair, as well as a king bed. However the couch/chair had seen better days, and the not new carpet covered a raised spot (some 20cmsq) right at the end of the bed that was a tripping hazard, the worse that it was not visible. The room was very dark, with only a small window (maybe a bit bigger than 2m x 1m). The climate control was completely ineffective - was 23 C when i entered, and despite outdoor temps in the single digits, neither AC or opening the small window achieved any temp lower than 22C. The safe was inaccessible - in a corner of the closet that could not be reached with a small suitcase on the luggage rack, and when everything was moved to access it - low and behold it was out of battery- didn't work. Don't usually use TV, but when i tried my final night - "no signal" was the message I got on turning it on, so couldn't use it. They provided bottles of water daily - which was appreciated, but they were room temp 23c), and though there was a mini bar, it was crammed full of drinks, with a warning that removing items results in an automatic charge, so no ability to cool the complimentary water. Further, ice machine on the floor - out of order. Took dingy staircase nearby to lower floor to try to get ice and found the door was locked - great! Very few power outlets - and they were loose, charging cords kept falling out. Gave it a try, but won’t be back. The area has lots of great hotels, enjoy the view of this one from the outside, and enjoy the park behind - it is worth a visit

This is an amazing hotel. Truly one of a kind. I stayed here for a work trip which happened to be in the off-season otherwise I expect my travel allowance would not have covered the cost. The hotel was relatively quiet most of the time and during my week long stay I only saw two other guests on my floor. Which had me channelling The Shining from time to time (but not in a bad way). Although the lobby can become quite busy on a weekend. On my one free day the weather was absolutely miserable so I booked a tour from one of the local companies that did a tour of the hotel. This was really good as it went into a lot of the history of the hotel and gave you access to a lot of the areas that even as a guest you could not get to like the ballrooms and function rooms which had a lot of history. It also pointed out lots of nooks and hideaway areas that you could go back and explore in your own time as a guest after the tour. Amazingly the hotel has a lot of public spaces where people can come in off the street and hang out. Including the spiral staircase that leads up to the top floor with little window seats where you can stop and read a book and look out over the city. I did use room service one night which was a little bit disappointing but I expect a little bit out of character with the salmon being quite overcooked. Breakfasts were excellent served in the restaurant a little pricey but a lot of variety. I also was fortunate enough to do the high tea one afternoon which was exceptional. These apparently book out weeks in advance on the weekend so unless you’re planning a mid week high tea I would book well in advance of your stay. All in all an amazing experience that I was very fortunate to have the opportunity to have.

The rooms and the building was too Filthy and old. The paints were falling off the walls and the doors. The AC was too loud, not functioning good enough . The rooms were too small Security is weak anyone can enter the hotel and go up to the rooms Just good for its location Long lines at the reception See the photo attached for my full review. Not worth it

Absolutely amazing hotel in the heart of Ottawa. Originally we did our research and booked a suite in a nearby hotel which was supposedly more modern, it was terrible and we left after one night! We then booked into the Fairmont Chateau Laurier for three nights which was by far the best hotel in Ottawa. Full of character, fantastic facilities, restaurants and bars and as for our room, it was stunning. We went for the Fairmont Gold experience which really worked well for us. Our initial research suggested the Fairmont was dated and gave the impression it was not modern. This was far from accurate, it had character, stunning features and every available convenience. The concierge were also extremely helpful with excellent recommendations, suggestions and advice. If you're going to Ottawa, this is the place to stay.