Fairmont Chateau Laurier

We booked this for Canada Day 2025. It was a great stay. Checked in June 30th and was well received. They have valet parking and service was fantastic. We got check-in done through just before the big rush came in at 4pm. Was able to get a room with a view which was an option when booking. Room has the feel of the history of the building which was a great part of the experience. If you are travelling to see the Parliment buildings this is where you want to stay. Was a 3 min walk and you are on site. Was hot that week so it was nice to go do some stuff and then go back to your room to cool down. The salt water pool in the basement was great and nice relaxing place, they had a workout room which we didn't use. Restaurant and bars on site we didn't use either. Minor things, the TV has some of the channels are prerecorded and are not live, but you're not there to watch TV. The shower pressure was weak. The consierge was amazing and being able to scan my car and have the Valet having it ready, including charging my EV was great service.

This iconic property gets a 4 for being that. Great location for downtown Ottawa. Which we found very dirty and gritty in parts. Overall this is an old, outdated hotel. Like the other iconic Canadian Fairmont’s, you stay here for the history and the charm. Do not expect a 5 star stay. Check in was terrible. She told us nothing about the hotel or how to find our room. On check out we discovered the wi fi password was on the key card! We were upgraded to a large suite with an amazing view. Didn’t need the room but it was lovely. Except … the bathroom. Oh my. So so tiny. Toilet seat almost touched the door. No where to put toiletries. Small tub with shower curtain. There were no amenities - vanity kit, toothbrush etc as is common for Fairmonts. This is the issue with these old hotels. Hard to change that footprint … Enjoyed drinks in the bar. Nice atmosphere. Also had drinks on the terrace. Over priced as expected here. Apart from the room which was not! Breakfast buffet completely disappointing. Not up to Fairmont standards. Poor offerings and poor service as they were understaffed. Come visit and have a drink in the bar. Or stay by all means but be prepared for older rooms with outdated furnishings.

Im lucky to stay in one of the Landmarks of ottawa ,very rich in history! Hotel is so Grand with historic touch that is well maintained. Staffs are approachable and easy to engage with. Special mention to Michael of Level 2 Room service crew , he is a filipino at heart makes your stay comfortable by making sure your room are clean everyday and organized. Ady frontdesk also assist us well during check in and check out. This place is near to all landmarks!!! A must!

What is there left to be said about the Chateau. Spacious, quiet, impeccable service from doormen (no visible women) to chamber staff. Room was 400 sq ft +/- with two large closets. Bathroom spacious and clean. Lots of towels, facecloths, etc. Easy to manage shower. You know you are walking through history. I would love to have seen a book on the actual history of the Chateau and how it was used and changed over the decades

The hotel is located in a very good location near to both the Byward Market area and downtown Ottawa. The hotel itself is very grand and the rooms are quite spacious. Hopefully by the time peak season arrives they will have trained up more staff as currently its appears to be a little underdone. Long wait times for check in and valet parking certainly needs some uplift to cope with guest numbers. However, I would not let these minor issues stop me from staying here again in the future.