The Westin Ottawa

We loved this hotel. Our first time in Toronto and we’ll be staying here when we come back! Staff were super friendly and checked us in quickly. We had a lake view room which was absolutely gorgeous and were in one of the recently renovated rooms in the South tower. Bed was huge and very comfortable. Bathroom huge with lovely shower. Robes and slippers supplied and toiletries nice. Loads of space to put our own items. Hotel right on the harbour by the ferry terminal if you want to go over to the islands. We walked along the harbour most evenings and it’s a lovely walk - plenty of people out and about enjoying the bars and restaurants or just sitting in the park. Sugar beach is about a ten minutes walk walk away. It’s also about twenty minutes from the financial district and the same to the Roger’s Centre/CN Tower. We ate in the room once. Food was as good - slightly delayed taking the tray away again (we had to ask at reception for it to be moved the next morning) but it arrived quickly and was hot. Cleaning service was thorough and professional.

Great location in the centre . Overall good experience. Need to improve on the corridor matting it was all coming out on the 14th floor . The check in was quick and vallet service and room service was good . If wanna see all downtown walking this s the place to stay .

Wow! Best dosa, idly and sambar that I have had outside of India! Great patio and really central location…. Definitely will be returning often.

This past weekend was the Ottawa Marathon Weekend, with over 35,000 participants. I was in town at staying at the Westin, participating in the event early Sunday morning. Given my early start Sunday morning, I went to bed at 9pm on Saturday evening. Unfortunately the Westin had booked a very large and very noisy wedding which was held one or two floors above my room. Exceedingly noisy and absolutely impossible to sleep until wedding music and dancing slowed down at 1am. Given the hotel was packed with marathon participants, all of whom would have wanted an early night and restful sleep the night before the marathon, I can’t believe hotel management would have booked a large wedding.

They care, they really care, about the guest experience. Clean wonderful rooms. And the BEST computerized elevator system I’ve ever seen. Parking is inexpensive - $30 for 24 hours - and the garage easily accessed on the reception floor. And of course there could not be a better location in Ottawa.