Paihia Beach Resort & Spa

Its a very small hotel and surely not a resort. Dont get fooled by the pics. Th reception is like a small store room. The staff at reception is super rude. They are never available at the counter. They never pick calls on intercom if you have any queries. The breakfast has only one drink and one main course. There are no yogurts, fruits , desserts etc. The location is 10 mins walking from main maritime building from where all activities start. Rooms are comfortable. The balconies and views are amazing. They do have a pool, though we never used it. Lots of doors to enter the room. The entry to the rooms is made in very odd way. Water pressure in shower and tempreture is Great. The staff is the worst, in the restaurant and at the reception.

we are currently staying in this hotel. the staff are lovely especially the lady on reception. we are staying in a superior appartment with a separate bedroom. The accommodation is very good, well equipped kitchen and comfortable bed. One issue is that there is nothing to put food in the oven in! And no oven gloves otherwise there is everything you need. The rooms are serviced everyday. The pool is good and stays open until 10.00 which is good. Nice and quiet hotel . Easy to find with a full sea view. Free clothes washing and drying is brilliant. There is free car parking. Our only complaint is the breakfast which is really very poor, I would have rated this hotel with full marks if not for the terrible breakfast. We have breakfast included in our rate. There is no fresh fruit, not even orange juice. You have to choose a cooked option with eggs or a continental option that is very sugary. Fried tinned sausages horrible! You can’t choose what you want to eat. No healthy option.

Rooms are in need of updating, needs redecorating, new kitchen units and modernised bathroom BUT the view is amazing so worth putting up with these cosmetic issues. We were on the top floor, huge balcony with fantastic sea view. It’s a shame they only provide one sun lounger on the balcony. It’s just a short walk to the town where there are plenty eateries, a small supermarket and ferries to Russell and other boat trips. It is very close to the Waitangi Treaty ground which is worth a visit. Our stay included breakfast, which was made to order and excellent every morning, the lady who served us was lovely too. Parking on site was useful as well as free to use guest laundry.

Pros - Great sea views from Large balconies. Spacious rooms. Easy flat walk to town( for eateries, boat trips, ferries to Russell) and Treaty Grounds. Good evening meal in on site restsurant.( though menu v limited and service very slow).Pleasant staff. On site parking. HOWEVER ... Cons- the decor/ furnishings are very very very tired. Scuffed chipped walls and paintwork. Stained carpets. Outdated bathroooms. Thin towels. No 5 star touches like robes , slippers etc. like, looks like, a 1960s motel. So, not a 5 star hotel experience.

Great location nr beach and lovely room with direct access to the pool (from floor 1). Very friendly staff who were very welcoming. Had one evening meal at the hotel which was very good. Would have eaten there again but menu was a bit limited. Breakfast (included in the deal we had) was very good. Local shops and restaurants approximately 10 minutes walk away. Booked as part of a package so can't comment on value