Villa Igiea, a Rocco Forte Hotel

Following an unpleasant expereince with a staff member, Guest Relation Manager Dalila Alfano swiftly rectified the problem in the most professional manner. I was impressed by her commitment to assisting me and because of her I will be recommending this amazing place to my colleagues. I also wish to congratulate staff at the restaurant Roy and Marco who were extremely kind and the service they both and others provided was impeccable.

MY RECENT EXPERIENCE ON SICILY ISLAND Top location, overlooking the Gulf of Palermo Villa Igiea: a turn-of-the-century palazzo at the perimeter of vivid Palermo, the foot of Mount Pellegrino Top staff, trying to meet all your expectations Authentic Sicilian Food with a creative twist Well, an unforgettable evening, which I enjoyed a lot !

We spent 2 nights at the Villa Igiea in July - we have stayed there many times over the past 18 years and wondered if it would still be as good under the new ownership. We were delighted to find it was as lovely as ever and many of the same wonderful, helpful staff are still there - Vincenzo at the pool, Rosanna at breakfast and Philip the concierge are outstanding. Our room was beautiful and so comfortable and quiet. We loved early evening drinks on the beautiful terrace and sunbathing by the pool on the luxurious sunbeds.

A truly 5-star experience with stunning rooms, fabulous dining and an amazing attentive staff. Villa Igiea sets the bar for a luxury experience. While the location of the hotel out of the city center is not an overall negative due to the beautiful setting and hotel grounds, you should be aware that there really are no fine dining restaurants within walking distance of the hotel, other than the hotel's truly outstanding Florio (great for breakfast, lunch and dinner).

This was our first stop on our Sicilian vacation and it was absolute perfection. The bar, the breakfast, the terrace, the pool, the pool restaurant...I could go on and on. What a beautiful setting and exquisite service. We couldn't decide where to have after-dinner drinks because the terrace is so magical but the bar is stunning. Dinner was spectacular. We had several tour guides in town and every one said Igeia is hands down the best in Palermo. It is set away from the main part of town which is ideal because the touristy areas get very congested.