Villa Igiea, a Rocco Forte Hotel

Staff were very attentive, more so than most hotel of this category. Beds were very comfy and food very good as well. I would visit again.

Absolutely outstanding . A stunning property beautifully restored to its former glory sitting in a perfect location on the outskirts of Palermo but enjoying the benefits of overlooking the Med. The property sits in acres of a mature botanical garden , lit to perfection to create visual splendour. The staff , without fail , reach the highest professional standing . Charming, welcoming and providing the hotel with a wonderful atmosphere in which guests can enjoy the sheer quality of the offering . A simply unforgettable experience . O

Unforgettable Stay! We were absolutely blown away from the moment we arrived. The place was amazing and the staff was world class. Every single person we met were warm and welcoming. Everything we asked for was met with a yes. It was hard to leave and can’t wait to go back!

The service is impeccable. The concierge desk is very helpful. The breakfast and dinner is wonderful with excellent selections and service. We had a Junior Suite which is perfect for 2 people. We very much enjoyed our stay here. You should get a room facing the water as the back has a busy street which gets very loud. The artwork and fixtures of the interior of the place is like an old palace and is just beautiful. It is pricey but well worth it.

To convey how beautiful this hotel is, & how simply lovely are all the wonderful staff who looked after us so well. This was a very special Anniversary trip for us, and we spent many months deciding, before settling on the Villa Igiea. What a perfect choice! We simply could not have asked for more. The hotel itself is a stunning ochre coloured, fort like castle, set within the most gorgeous grounds that are immaculately maintained. Just full of exotic plants, trees and shrubs. The views over a marina - stocked daily with the most stunning superyachts - out to sea meant that our new paperbacks were not even opened! Food in all the outlets was of a very high standard, although we did feel that perhaps the bar menu could have offered a few more choices. Seafood in Alicetta was excellent, as were the dinners and breakfasts in Florio. A special thank-you to all the team there who made our Anniversary dinner so special. Our room had a lovely sea view, with a small balcony and terrace, and furnishings were of a high standard, with bed-linen of a very good quality. Views - as already mentioned - were amazing. However, it is the staff that really make the hotel; so many lovely, warm and kind people, and when we left we felt we had made many new friends. So many of them worked so hard to make our holiday special, and we have tried to mention as many as we could, apologies to those we have missed - you are all legends! On Concierge, Philip, and his wonderful team of Francesco, Alessia & Anastasia looked after us like VIPs (which we most certainly are not!) and Philip even presented us with a lovely gift on departure. We looked forward so much to chatting with you all every evening after dinner. By the pool, Alessia & Vincento were just so kind, considerate & helpful, making sure we always had plenty of shade, and were well supplied with towels & drinks all day. Despite neither my wife or myself speaking any Italian at all, we always manged to have a laugh with each other, and again were just looked after like VIPs. We enjoyed cocktails at the bar each evening, and were very impressed by the skills of the head barman (again, so sorry we haven't your name) who was always so cheerful and welcoming. At breakfast, and at dinner, Giovanna & her team of Chinzia, Francesca Paula, Francesca, Salvatorre (who taught us how to make Cannoli!) Massimo, Marko & Adriano, all looked after us so well, and there were genuine tears from us all when we the time came to say our goodbyes. So many happy times. In Alicetta, all the team worked so hard, and with such enthusiasm - Paulo, Francesco and Geronimo - thank-you all so much. We'd also like to mention the lady on reception - so sorry, we did not get a note of your name - who really pulled out all the stops to help us with a (much) extended check-out and allowed us to keep our room ahead of our late flight home to the UK. A big thank-you for that. Possibly just one suggestion for the future - we both felt that the changing rooms for the pool were in need of a refresh, and some additional loos. A small point though, and perhaps if the new "beach club" happens next year this will happen then. Overall, a wonderful trip - we travel a lot, and have been lucky to have been able to stay at many really lovely hotels. Villa Igiea is right there at the very top of those. Thank-you again so much everyone - we really want to come back!