Hilton Aruba Caribbean Resort & Casino

Not happy that they have eliminated the live music at the Sunset Bar. Been coming here for 20yrs and the music was always a plus. It’s pretty boring without it. Hope they bring it back.

I have stayed here a number of times but this will be my last. Today, our room was not cleaned during the day. Housekeeping showed up at 4:45 while we were getting ready for dinner. They agreed to come back in a 1/2 hour but did not. Unacceptable in the hospitality business. Clean guest rooms is a very basic expectation. In addition to this issue, we have noticed this Hilton "nickel & dimes" it's guests for services. The resort fee is $75 per day but that doesn't include a chair at the beach. 2 chairs at the beach are another $50 for the day. Additionally, 1 pool is closed, 1 restaurant is closed and there is construction on site. Ridiculous! There are other places that are nicer than this hotel.

i used to be able rent palapas 60 days in advance. now it looks like two weeks in advance. is this correct. thanks for your help

Amazing resort. Love the customer service from the fire day we checked in by Andy the service desk. He was amazing with explaining everything on the resort and all the activities. I also appreciate the water refilling machine for Customer to use a super Clearwater and super tasty so no need for waste of plastic bottle and very convenient for Customer just to refill their bottles. Location is right by the beach and in the middle of the palm beach area where the nightlife starts hotel is super clean and great location. Everything you need you will find in this resort. Free parking for guests.

Fabulous trip! Palm Beach Club is the way to go. We had a partial ocean view room on the 7th floor of the Aruba tower. All of the staff, including the chefs, in the Palm Beach Club made us feel very welcome and taken care of. The beach is the best on Palm Beach - and the hotel was lovely. Obviously, they are doing major construction. It isn’t aesthetically pleasing and can be loud. But it did not affect our trip at all! We already booked for next year and cannot wait to see the finished product.