The Colony Palm Beach

We chose The Colony because it seemed to offer the best blend of a vibrant social scene and a coastal escape—and, after a few hiccups at the start, it turned out to be exactly that. Our arrival was a bit rocky. The first receptionist seemed quite new to hospitality and struggled to assist us properly. Thankfully, the manager, Albir, stepped in and handled everything with care and professionalism. From the following day onward, everything went much more smoothly. The hotel has an elegant yet relaxed vibe—chic, tasteful, and somehow still feels like visiting good friends or family. Great cocktails, delicious food, lovely restaurant, and excellent staff all around. Big shoutout to Albir, Marina, and Fausto for going the extra mile. The beach service is excellent, with complimentary transfers and cold water. The rooms aren’t too spacious—understandable given the hotel’s nearly 80-year-old design—but they’re cozy and well-appointed. One oddity: there’s no minibar in the room, and room service ends at 11:00 p.m., which feels a bit early. Despite those few things, we would definitely return. A charming and memorable stay.

A truly amazing hotel. The service was exceptional and easy walking distance to shops, restaurants and the beach. One of my best experiences at a hotel in years. I can't say enough about the high level of service from ALL of the staff. Will be back!

A lot to like about this boutique, trendy hotel in Palm Beach. The food and drink is very good but extremely overpriced! The rooms are charming but also overpriced and very small. We found the hotel staff friendly and accommodating. My advice to hotel ownership is to focus on upgrading the amenities and rooms if you’re looking to charge people $1000/more per night. Otherwise, might as well go the Breakers or Four Seasons.

Excellent Service So Far – Looking Forward to My Stay! Although I haven’t been on my holiday yet, I wanted to take a moment to compliment the reservations team for their outstanding service so far. From the very beginning, they’ve been helpful, prompt, and genuinely welcoming. A special thank you to Janine, who has gone above and beyond to assist with my booking. Her friendly and professional approach has made the whole process easy and enjoyable, and she’s left me feeling very confident and excited about my upcoming stay in July/August. If the experience so far is anything to go by, I’m sure the holiday itself will be fantastic. Can’t wait!

I have always admired The Colony's creative marketing and personality that shines through and had the opportunity to visit recently. It's as bright and welcoming as I anticipated and the staff was on point from arrival to departure. I loved the fun touches and amenities like the cruiser bikes to ride around town and the illustrated map to navigate to the pink golf cart and pink beach set-up to the DJ playing poolside during lunchtime to the Laduree macaron on my bedside table to the branded gifts in the retail space. Looking forward to returning again soon.