The Colony Palm Beach

We have found The Colony's level of service to meet and exceed that of the finest resorts we have stayed at through the years. We were so impressed with the property and hospitality when we first visited last October that we decided to return this month to celebrate our 30th Wedding Anniversary immediately following our oldest daughter's wedding. Once again, the staff didn't disappoint and made us feel right at home and like family. We love the "Old Florida" ambiance coupled with hospitality that any other resort in the industry would be envious. We plan to return again at the earliest opportunity. Until then, we will have the fond memories of a totally relaxing stay created by the fine people at The Colony. Thank you for that!

It was an extraordinary experience. My dog and I were treated like royalty. The turn down service, all service was exceptional. I can't wait to go back I will take Frenchie again and my daughter too! What a fun weekend! Just make sure when you go you go with no other plans but to enjoy the premises.

Perfection. From the moment of arrival to the final farewell, The Colony’s attention to detail sets them apart in a cookie cutter industry.

Great location, very close to Worth Ave, walking distance. Clean - good housekeeping Boutique style hotel Very polite & helpful staff. Air conditioning should be cooler in lobby & the elevators. Can be very busy, popular place.

Wow...what can I say? "Thank you" simply doesn't seem like enough. The Pink Paradise truly lives up to its name. I could never have imagined being upgraded to a penthouse suite with one of the most breathtaking views in all of Palm Beach. It was simply incredible. The property itself exudes warmth in a way I've never experienced at any hotel. It doesn't feel like you're checking into a hotel, t feels like you're being welcomed into someone's home, where the entire family is genuinely happy to see you. But while having a beautiful, unique, and memorable property is important, it's the people who make it truly special. From the moment we arrived, Armando at Valet welcomed us with genuine warmth and friendliness, making sure both my wife and I, and all of our luggage were well taken care of. When we checked in, Phillip greeted us with the kind of hospitality that simply can't be taught. He couldn't be a better ambassador for The Colony or for Palm Beach itself. Our room wasn't quite ready, and I had to leave for a site visit at another property. I never once felt like I was abandoning my wife because I knew Phillip and Sana would take wonderful care of her. Knowing Courtney's love of history, they spent time giving her a tour of the hotel, sharing stories about its rich past and many notable guests, especially the Duke and Duchess, which absolutely made her day. Phillip even went out of his way to email her additional historical information afterward. Then my wife mentioned her admiration for Johnnie Brown. Sana immediately had a Johnnie Brown keepsake sent to our room for Courtney to take home. Not to be outdone, Marta learned of my wife's fascination with Palm Beach history and surprised her with a signed copy of Palm Beach: The Essential Guide. Courtney couldn't put it down. One moment, in particular, perfectly demonstrated the active listening of your team. My wife mentioned in passing that she tends to get warm easily. When Sana escorted her to the suite, she immediately said, "This room is too warm, we need to cool it down." She then noticed the air conditioner was making a slight squeaking noise and immediately called Robert from Engineering. Courtney assured Robert it wasn't that bad, but he wouldn't hear of it. He climbed into the ceiling, serviced the unit, lubricated it, and made sure everything was working perfectly. WOW! Later that evening, after I returned, Marta, Sana, and the team asked where they could make dinner reservations for us. My response was simple: "Why would we leave when we have the best view in Palm Beach right here?" We enjoyed an incredible in-room dining experience. Our server, Aliana, couldn't have been more genuine. She has one of those infectious smiles that immediately makes you feel welcome. She mentioned she was only twenty-four years old, and I couldn't help but think how special it is to see someone so young already possessing such a genuine hospitality heart. I also have to mention my new best friend, Marta. We had become great email friends before I ever arrived, and yes, you really can feel someone's smile through an email. Meeting her in person was even better than I expected. We toured the property together, I learned a tremendous amount, and we shared more than a few laughs along the way. I'm especially grateful because I know she was instrumental in creating such an unforgettable experience for My wife and me.