The Colony Palm Beach

We are currently staying here . Place is a great location and pretty but the check in staff is really disappointing. They are not very welcoming and we would think for what we paid they would be very friendly and helpful. We booked through Amex platinum which usually gives you benefits but not here . We waited until 3 pm for our room and there are no perks like other fine hotels. The drivers and outside staff are great . The room has a small cloth bag to use only while you are here . If you take it you are charged which seems ridiculous for the $1400 each night price tag . Room is nice but we have a baby in the next room that we can hear through the room.it is very disappointing. .

Perect trip in every aspect. Staff location and Hotel

Excellent personal service and beautifully maintained historical property. Thank you so very much to the Bellman GIAN that made this very busy happening Hotel feel personal with a welcoming smile right from the unloading of the suitcases to arrival and set up in the room and then setting up the Bikes-made it all seem effortless and personal🌟🌟🌟🌟🌟 Also a big thank you to Mary at Swifty’s. On a very busy Valentine’s evening she saw fit to attend to three ladies on their Galentine’s retreat amongst all the crowd . Exceptional Hotel I love The Colony!

Ladies love The Colony! Our long girls weekend at The Colony was all we wanted and more. The hotel is so lovely and the vibe is Palm Beach extraordinaire. We had coffee at The Pink Paradise Cafe, Breakfast and lunch at Swifty's and enjoyed such a fun evening of BINGO. Everything about The Colony is just so perfect and we cannot wait to return.

Cool place….. downstairs bar and pool was like Beverly Hills…. Very nice. Not having plugs beside bed was a nightmare and not able to put toiletries down in too small of a bathroom was a pain. And no makeup mirror…ugh. If it was half the price, it wound have been worth what we paid. The location is probably the best in PB.