Eau Palm Beach Resort & Spa

I did not stay at the hotel and only visited the Spa today for the first time. The spa is exceptional! The level of service is what you would expect at a truly high-end experience. Everyone was extremely professional, from being greeted, to being shown the facilities, the little details, like the champagne afterwards in the relaxation room, and the exceptional amenities all made my day absolutely perfect. I fully used the spa: the steam room, Jacuzzi with ceiling to floor rain, shower, and then finishing off with the vanity area which had everything I needed to complete my visit. I also enjoyed a light lunch at the adjoining café. My massage therapist was also excellent and listened to my concerns. I cannot wait to go back!

We loved the music by Arturo Romay. We stayed at the hotel with my family and he played great music. We danced and had a great time.

The Live entertainment made the stay so memorable. I really enjoyed my Saturday night and Sunday afternoon listening to Arturo Roman and George Bugatti! Arturo nail’s Santana! Thank you Arturo and George

This is a beautiful hotel for a luxurious and relaxing get-away. We stayed in an ocean view room on the 5th floor. The highlight for me was the balcony with a table and two chairs from which we had a pool/ocean view. We enjoyed sitting there having our morning tea/coffee and evening cocktails. The room and bathroom were also very comfortable and beautiful. We appreciated having a tea/coffee maker in the room as well as a mini-fridge that was kept stocked with Fiji water. The Wi-Fi worked well. Housekeeping did a great job and brought us turn-down chocolates that were very tasty. The hotel lobby and pool areas are all very beautiful and the staff helpful. We had drinks at the bar in Nobu (shout out to Jessica the amazing bar tender). We also ate lunch at Stir, one dinner at Breeze and one dinner at Angle. Overall the food was good, but we thought the service at Angle was a bit slow. The staff at the pool were also great with helping me find a lounge chair in a shaded area (my preference) when I went to the pool. Although the pool was busy on a couple of days no problem getting a lounge chair. We thought the prices for food and drinks were high within the hotel, but were expecting it based on the room prices and having looked at the menus online. There are some lower price-level restaurants within walking distance that we also tried. We had a good dinner at Art Basil (Italian restaurant) in the shopping center across the street from the hotel and brunch at Dune Deck Cafe (beach-front bar/diner) a short walk up the beach.

This hotel has great bones and will be nice one day. Staff is mostly very good. Club lounge is nice but everything needs to be updated. The rooms need total transformation. Easily the worst pillows of any hotel in the world I have ever “tried to sleep with.”