Eau Resort & Spa

We really loved this place. Gorgeous with wonderful service. We particularly enjoyed the guitarist, Arturo Romay, who often plays at nights in the lobby, sometimes with an additional musician (there was a saxaphonist there when we heard him). Arturo is a truly gifted musician and we could have stayed and listened to him for hours

Service was everything here. Spa was exceptional except for the guests with poor spa etiquette. They were so loud we could hear them down the hall in the sauna with the door closed. Could recite entire conversations I heard from the quiet room with “Shhhh” written all over the doors. Not the spa’s fault obviously but even after advising them that the party was disturbing the peace of other guests, they failed to quiet them down. I get the impression that these are locals who are their bread and butter rather than hotel guests. Food was not as good as I expected but the exquisite service and facilities everywhere made it a lovely trip. Ease of travel to the airport was a definite plus for a weekend getaway.

Simply Exceptional. John, who brought my luggage up, started out my stay with lots of helpful info and put all my luggage and belonging away neatly. The room is amazing, shower is sublime, and the entire hotel is just amazing.

I did not stay at the hotel and only visited the Spa today for the first time. The spa is exceptional! The level of service is what you would expect at a truly high-end experience. Everyone was extremely professional, from being greeted, to being shown the facilities, the little details, like the champagne afterwards in the relaxation room, and the exceptional amenities all made my day absolutely perfect. I fully used the spa: the steam room, Jacuzzi with ceiling to floor rain, shower, and then finishing off with the vanity area which had everything I needed to complete my visit. I also enjoyed a light lunch at the adjoining café. My massage therapist was also excellent and listened to my concerns. I cannot wait to go back!

We loved the music by Arturo Romay. We stayed at the hotel with my family and he played great music. We danced and had a great time.