Four Seasons Resort Palm Beach

Death by 1000 cuts 1) they lied to me about how late the bar served food— in writing, when I inquired in advance. Turns out no food after 930 on a Saturday night ☹️ 2) the room, a supposed junior suite, was just one largish room with no bathtub and one small closet 3) housekeeping knocked insistently at 830 AM on a Sunday 😠 4) hotel public areas dominated by large groups of kids with parents and grandparents 5) beach narrow and full of sargasso The best thing I can say is that the managers did their best to help, but it was really too little too late. We left….

Our stay at the resort was nothing short of exceptional. From the warm, personalized service to the stunning surroundings and luxurious accommodations, every detail was thoughtfully curated to create a relaxing and memorable experience. The food was outstanding, the amenities top-notch, and the staff went above and beyond to make us feel welcome. We left refreshed, impressed, and eager to return.

It really was an unforgettable experience, over our expectation, me and my family had the best vacation ever. Can't wait to visit again.

Their spa is among the very best. whenever I am in town, I always book a massage and hopefully I can book it with Patrick. He has been there a long time and is the best massage therapist ever. You can also book the weekend day spot and beach retreat, where you can also use their pristine beach and you get money towards lunch.

I had an unfortunate experience during a recent visit to the Four Seasons Palm Beach, which left a lasting negative impression. While the rest of my interactions here aligned with my expectation of a high-end hospitality brand, a particular encounter on our last day with a member of the security team stood in stark contrast. Despite understanding the importance of maintaining safety and discretion at a luxury property, this individual’s approach was unnecessarily harsh, confrontational, and strikingly arrogant. It felt out of place and completely misaligned with the level of service Four Seasons is known for. I sincerely hope the hotel re-evaluates how its security personnel are trained — not only in handling potential concerns but in applying basic courtesy, tone, and respect when dealing with guests or visitors. A brand that prides itself on world-class hospitality should ensure that every team member, especially those who serve as the first point of contact, upholds that standard. Over the years, I’ve stayed at a wide range of properties from 3 to 5 stars, and rarely have I encountered such an off-putting experience.