The Reef House

Our trip to The Reef House was a delight. We'd been thinking of going for years and finally decided to book based on the stellar reviews. We were not disappointed. The property is beautiful and I felt like I was in the Bahamas with the India Hicks British Colonial style decor. This is not your typical hotel. It feels like you're staying at someone's luxury property. I did things I don't normally do - I was in the mineral pool paddling around every day because it was 30 degrees. Divine. I went bike riding. I ate cheesecake. Every night. As an American who has lived in Australia for decades, I'm used to underwhelming customer service. It was so refreshing to experience exceptional customer service again. From Cédric's warm welcome, to Karla in reservations, and the lovely attentive restaurant staff - thank you for your service (haha). My husband was reluctant when I booked because he thought Palm Cove was "too quiet" and "not near a good golf course." By the end of the stay he said, "I would totally come back here again. I don't think I can go to a resort that allows children after this." Palm Cove IS quiet - that's part of what makes it so relaxing - we went during school holidays and it wasn't heaving with tourists and traffic - it was fine. I could go on all day - my only regret is not doing more of the activities and tours but we just really needed to chill out. It gives us an excuse to come back again soon. If you are thinking of booking just do it. So much better than a cookie cutter chain resort.

Excellent venue for rest & relaxation. The property is first class and the staff provide exceptional personal service. I have been coming to The Reef House since 1999 and it never disappoints, a "home away from home".

We loved everything about this beautiful place and will definitely be back for another week of pure bliss. The staff were incredible - to Dene and Valerie, amongst others, you made our week exactly what we needed. Relaxed and rejuvenated! Thank you.

Amazing experience from start to finish .. Service and accomodation was 10 out of 10 .. Lots of extra inclusions like our wine appreciation and cocktail making classes as well made for a great weekend away

A peaceful getaway We truly had a wonderful stay at the Reef House and can’t recommend it enough for anyone looking for a relaxing adult escape. The staff made us feel welcome , warm professional and always happy . There are many thoughtful touches, like cold towels by the pool, drinks & canapés by the pool. The pool and grounds are well maintained & create a tropical atmosphere. Food wise everything was well presented, great coffee and all enjoyed with a ocean view Our room was spacious , clean and comfortable with a classic tropical feel. Reef Spa A blissful experience, the massage was heavenly effortlessly melting away tension and stress .