Thompson Palm Springs

Beautiful hotel woth great views. Very zen. Staff and amenities were excellent. Food was delicious. Location was perfect. If you go, look for the hummingbird nests on the property and see the baby hummingbirds. Front desk staff, concierge and valet were super kind and helpful. The gym was top notch! And there is a wine tasting room in the lobby (Hall winery)!

The hotel is very beautiful and picks up the cool vibe of Palm Springs. The food and service were both very good. The pool area is fantastic. The only criticism would be with the room which my wife and I thought could have been better thought out, e.g., there was a shortage of space for our clothing and there was no nightlight in the bathroom so the bright lights came on automatically during a trip to the bathroom in the middle of the night. There was only a single sink in the bathroom and the toilet had no door closing it off from the rest of the bathroom.

Thompson Palm Springs is an absolute gem in the heart of downtown Palm Springs. The location can’t be beat. The vibe of the hotel is amazing, from the landscaping to the pool to the fitness center. Everything is top-notch. The rooms are designed magnificently. The service was great. A special shout out to Gregg the Bellman who assisted us not only with our luggage but helping to make plans for dinner and tours as the concierge was not available that day. He was a true asset to the property and made her stay incredible. Greg even showed us the baby hummingbirds that had just been born on the property a week prior. What a great time we had and thank you Gregg you made it extremely special for us.

Fantastic beds large bathroom and shower with hand held and rain head..room 452 is Fantastic. Never heard a door slamming. Brilliant housekeeping. Verve the Clef D'or Concierge, was next level knowledgeable and saved me waiting money in tickets to certain events in Modernism Week that were not worth it. Also Greg was so chatty and friendly. Across the road is Bar ISSI wow what a place! So chic and so convenient and such great food and cocktails. A place to dress up for. I only ate one lunch at the pool and one in Lola and one breakfast..the food was good the breakfast menu is limited and not didn't have what I consider healthy options. They need more grilled fish options and vegetarian food to suit me better. The vibe at Lola when they have the D.J was great. The chairs around the pool are so comfortable! Kudos to having padded furniture to relax on. Do not change this. For I have been known to NOT stay at a hotel if the pool has chairs with zero cushioning. From a female perspective the only negative was I had to stand up to put my makeup on as there was no desk and chair. It was a bit awkward and at the Rowan when I moved I had a large marble desk to sit and speak out on. But I'd still pick The Thompson over it despite the cost being about 30% more. I particularly loved the magnificiant hotel courtesy Cadillac that will drop you within 3 miles. Amazing that I had some destinations at 2.9! This is a fabulous hotel..I just think the one restaurant needs to expand the menu for all meals. If you only have one place add a few extra dishes or a few daily specials. Daily specials show that it is a thinking and creative culinary venue.

It is difficult to reconcile this property’s nightly rate exceeding $1,000 with the experience it delivers. The hotel appears aesthetically considered, but beneath the surface it feels structurally insubstantial, as though built from paper rather than concrete. The lack of soundproofing is astonishing. We could hear entire conversations from adjacent rooms, the distinct rhythm of footsteps above us, and every pedestrian and passing vehicle outside. Our room sat directly over a heavily trafficked road, making each night feel less like a stay in a luxury hotel and more like an attempt to sleep beside a freeway. We requested a room change, only to be told none were available. The proposed solution, a bedside noise machine, felt less like hospitality and more like an inadvertent acknowledgment of a fundamental design flaw. White noise does not compensate for walls that fail to perform their most basic function. Over the course of three nights, restorative sleep was simply not possible. At this level of pricing, guests are paying for discretion, insulation from chaos, and considered comfort. Instead, we experienced the acoustic equivalent of an airport lounge. Additionally, the service consistently fell short of expectations. The bartenders were curt to the point of dismissive, and the tone in both the bar and restaurant felt indifferent rather than welcoming. Housekeeping and turndown service were sporadic at best; when the room was serviced, essentials were often left unreplenished and basic details overlooked. For a property positioned at this level, the lack of attentiveness was as disappointing as it was surprising. There are many hotels at a quarter of the price that manage to provide quiet, privacy, and actual rest. Luxury is not defined by décor or branding, it is defined by execution. On that measure, this property falls profoundly short.