Castillo Hotel Son Vida

I have stayed at this hotel on Mallorca several times, attracted by its location near Palma and its golf facilities. However, this stay was extremely disappointing. The receptionist was rude and completely inattentive. No information about the hotel or my loyalty benefits was provided. Instead, I was given a room without a view, even though better rooms were clearly available on the hotel’s own website. This is unacceptable and shows a lack of respect for returning guests. Breakfast was another unpleasant experience – chaotic, disorganized, and painfully slow. It felt more like a cheap cafeteria than a five-star property. Overall, what could have been another enjoyable stay was ruined by poor service and unprofessional staff. For a hotel that positions itself as a premium destination, such treatment is simply inexcusable.

Had the best stay! Gorgeous room, fabulous hotel, and lovely staff. Totally relaxing, and felt like a treat from beginning to end. Building is amazing and bedrooms fabulous. Highly recommend! Terrace views are spectacular. Gym great - everything you need.

This hotel is the perfect retreat for a long weekend in Palma. See away from the hustle and bustle of Palma in the foothills of the Tramuntana Mountains, it is an oasis of tranquility and discreet, old world service. The staff are highly attentive yet unobtrusive. From the bell-hops to the bar and restaurant staff, there is a sense of care and desire to ensure guests enjoy the experience. The rooms are generous and comfortable. The swimming pool is an oasis with the most stunning backdrop of pines and mountains. Given the location, it affords a greater sense of space from other inner-Palma hotels. The only negative is the lack of readily-available filtered water which in this day and age should be table stakes.

The entire hotel team were first class. All very helpful and made us feel welcome. It feels like a family. Excellent pre arrival contact to ask if any requests, and the exact room number requested was provided. Fantastic breakfast, with friendly efficient service, great choice of food and complimentary Cava which is a nice touch. Good views. Hotel room excellent with large balcony. Hotel is very well designed with historical pictures on the walls. Great bar overlooking Palma in the distance with first class service. Golf is superb with free transportation and the improvements to Son Vida course have made it even better. Son Muntaner fairways looking tired but new buggies excellent. All golf caddy masters were brilliant. A five star hotel in a quiet area but accessible to Palma, just 15 minutes away, to visit traditional restaurants. Five star luxury with golf. Marvelous.

Very nice. Wonderful views. Food and service was excellent. Location was only negative for me. Really nothing to walk to in the immediate area. Need to have car or take taxi for really anything off the resort site. If you like to simply stay at a resort, especially if you like golf, this is a great option.