Bristol Panama

We were disappointed in our choice for Panama City, and wish we'd chosen a more unique hotel with a bit more class, character, and personality. The Bristol, though it deems itself a "boutique" feels a bit more corporate, sterile. The lobby and the rooms all appear somewhat modern, but really - they could use a refresh, especially the carpet and the bathrooms. Shower weak too. The neighborhood has no charm, but it's "fine." The bar area is small and not as elegant or vibey as some of the hotel counterparts in the city. The staff is eager to please though unsophisticated -- clearly, not well recruited or trained - every basic question or suggestion I asked for was met with an awkward stare, followed by frantic internet research. There was no concierge, just an amateurish front desk staff who seemed far from relaxed and rarely smiled. I was also surprised and disappointed there was no fresh coffee available (free, or even for purchase) before 7am, and even after 7 was just espresso-based coffees for order in the restaurant -- like, a whole to-do. I'm surprised an international hotel doesn't have any brewed (OR pour-over or OR french press) coffee option, as we found in every other Central American hotel where we stayed. And when I asked about the coffee? Again, the staff seemed entirely perplexed. This is not a five-star hotel as I've seen listed. This hotel is fine if you're just in Panama City for a night or two on business. Next time we will stay in Casco Viejo.

A classy hotel with lovely big and comfortable rooms, great staff, good food and vibes.

Everything about this hotel was top-notch. The suite I stayed in was fantastic—clean, luxurious, and very comfortable. However, the highlight of my stay was the staff, specifically Kathya Lopez. She took such good care of me and ensured my stay was perfect. I will definitely be coming back

The hotel was very nice and helpful. They made us feel at home especially Marianne, Rael, Gabriel, and Patricia. We asked Patricia where we should eat on our first night and she recommended a restaurant that was her favorite. It was excellent as well as the service and we ended up going back on Valentine's Day!

I had the most AMAZING stay at The Bristol Panama. After an unexpectedly difficult experience in the San Blas Islands and an early departure due to sea conditions, I found myself needing to book an extra night at the last minute. What could have felt stressful turned into one of the most heartwarming hotel experiences I’ve had. From the moment I walked through the doors, the service was impeccable. The hotel smells incredible (such an underrated detail), the doormen were genuinely kind, and I was welcomed warmly right away. I arrived around 1 PM — a bit early for check-in — and even though I had two separate reservations, the manager seamlessly arranged for me to stay in the same room both nights. And then… the surprise. I was generously upgraded to a one-bedroom apartment on the 23rd floor. After such a treacherous few days, my heart truly filled with happiness. A delicious fruit plate was waiting for me too! The room was stunning — spacious, beautifully appointed, with a breathtaking city view and sunset backdrop. The bed was incredibly comfortable, but my favorite part was the balcony. Feeling the warm Panama breeze and sunshine after everything? Pure therapy. As incredible as the room was, I don’t know what was better — the room or Sunday brunch. If you’re visiting over a weekend, do not skip it. The brunch was exceptional: multiple fresh juice options (including a make-your-own juice station), a fried Panamanian food station, taco station, omelette station, bread, cheese and charcuterie displays, and so much more. Absolutely delicious. The gym was also fantastic (and I may or may not have been equally motivated by the watermelon-mint infused water). On Monday morning, I arrived toward the end of breakfast service, and the chef kindly made me a fresh plate of eggs and potatoes since the buffet was winding down. That level of attentiveness says everything. I also enjoyed multiple lunches and dinners at the hotel restaurant — the suckling pig, skirt steak with eggplant, and braised short ribs were all outstanding. Their craft cocktail menu is impressive, and both the waiter and restaurant manager thoughtfully helped me select pairings since many of the ingredients were new to me. As a travel advisor, I’m always looking for standout properties in every city I visit — the hidden gems that combine warmth, quality, and true hospitality. Tucked into the financial district of Panama City, The Bristol is absolutely one of those gems. There’s also a lovely walkway right outside the hotel that leads toward Casco Viejo, making it easy to explore. I will absolutely stay here again on my next visit to Panama City, and I recommend it wholeheartedly. I couldn’t be more grateful for the generosity and genuine care I received.