Sofitel Legend Casco Viejo

We had the pleasure of being served by Lander and he truly made our experience special. His professionalism, warm personality, and attention to detail stood out from the moment we arrived. He anticipated our needs, made excellent recommendations, and always served with a genuine smile. Lander is a true asset to Sofitel, and he elevated our visit with his outstanding service.

We had an excellent Sunday Brunch. Juan Castillo and Maite made sure we had the best experience, I highly recommend them. The food was great too.

The Sofitel Casco Viejo provided the ideal stay for me as a solo traveler. The hotel is elegant, the room was spacious and had every amenity, and the staff was uniformly warm and helpful. The location is ideal- right on the ocean in the heart of the “old city” and adjacent the Presidential Palace. This was important to me as a solo female traveler because the area was very safe. I booked an “entry level” room but it was more than double the size of any hotel room I have been in lately. The hotel is quite new but it felt brand new and was spotless. The lobby was nice and had a very cute cafe with wonderful pastries. I hope to return soon!

The Sofitel Legend Casco Viejo is a stunning hotel with a perfect location right on the water and within walking distance of Casco Viejo’s main sights. The building itself is beautiful, with lots of character, and the atmosphere feels both elegant and relaxed. Service was attentive and welcoming, and my room was spacious and very comfortable. The bed… it felt like sleeping on a cloud and gave me the best night’s sleep! The staff really stood out, special mention to Ivan, the concierge, who was so helpful and made my stay even better. A great place to stay if you want a touch of luxury while exploring Panama City.

This hotel is a slice of Paradise in Old Town Panamá. The location is wonderful on the waterfront in historic Casco Viejo, which is old town Panama City. The facility is first rate, a beautifully restored historic building that has kept the old world charm while incorporating all the modern and luxury amenities you could want. From the luxurious reception lobby to Caleta, the wonderful restaurant run by Michelin star chef Lorenzo Di Gravio, to the lobby restaurant and cafe, the beautiful pool area, the well appointed fitness center and beautiful spa, the rooftop bar and the hidden "speakeasy" bar (that requires a password that they will give you) to the variety of guest rooms and suites...everything is first rate. Those are the things that make this a beautiful hotel. So, why is it a slice of Paradise? It is the people that elevate this destination above all the rest. General Manager David Kianni has assembled a group of hospitality professionals unlike any I've ever encountered before. David has personally greeted us in the past, and his passion for warm hospitality has become infectious among all of the wonderful staff in the hotel. We have stayed here many times (17, I think) for both business and pleasure. We have come to personally know by name many of the hospitality professionals, and they know us personally as well. When we arrive in our car, the bellmen, valets and door greeters welcome us "home" by name with warm smiles and often with hugs and the traditional French cheek kiss. Their joy and affection are not manufactured but obviously genuine. This has become our home away from home. Our last stay was for my wife's birthday. I may have mentioned it a month earlier when we had been there, and they did not forget. She was celebrated for three days. We had a fruit plate and macarons with a nice, chilled bottle of champagne awaiting us in our room. I arranged a spa day for her the next day, and the ladies were so thrilled to show me ahead of time the locker they had for her with her robe and slippers and a "Happy Birthday" tiara. Between treatments they took her to the tea salon which they had decorated for her birthday. At the end, they sent her upstairs with a small, beautiful, delicious birthday cake. At dinner that night there was complimentary sparkling wine and dessert. And, of course, they sang "Happy Birthday" to her. Two of the sweet hostesses bought her a beautiful pair of earrings and wrote her the kindest card. Another hostess also wrote her a very nice birthday card. The waiters and bartenders know us and always greet us so warmly. The housekeepers and maintenance personnel provide wonderful service and also offer a big smile and warm greeting whenever you see them. I didn't even mention the reception staff who are always so happy to see us return. I could go on forever. I would mention by name our many (probably more than 20) Sofitel "family" members that we have come to know and love, but I am sure I would forget some. You could settle for less expensive hotels in Casco Viejo, but why would you miss this experience? Life is too short to settle for mediocre. Go ahead...treat yourself to a slice of Paradise at the Sofitel Legend!