Pangkor Laut Resort

We were slightly worried about our stay at Pangkor Laut Resort following our traumatic and distressing stay at YTL’s Spa Village Resort, Bali when the hotel closed suddenly while we were staying there. We applaud the staff team at Pangkor Laut for looking after us so well and making us feel special. It did not start well with Etihad leaving one of our cases in Abu Dhabi but Christian was on the case and it eventually was returned to us after Christian and Ivy did a lot of detective work! We would not call this resort a “small luxury hotel” as it is big and caters for large group travel. However, the resort itself is spread out over the island. There are several restaurants but our package only allowed us to frequent Feast and Uncle Lim’s. We had to have breakfast at Feast but tried to avoid this restaurant as it busy and quite noisy. Uncle Lim’s, on the other hand, was superb. The fresh fish and seafood was second to none and cooked to order. There was a good choice of cocktails and “happy hour” from 18.00-19.30 certainly helped with the cost of the drinks! Wine is expensive here but the Sapporo beer was an excellent alternative. We also had lunch at Chapmans Bar at the beach and at Royal Bay Beach Club . We were also privileged to try Fisherman’s Cove one evening which was amazing and well worth it! Thanks to Vije and Robin. The beach was truly beautiful….white sand, good sun beds and beach towels . There is no life guard but they have a flag system to show when it is safe to swim. If you want to have a quiet time, I would go for a Spa Villa ( over water villa) which is in an adults only area. It has a beautiful pool just for adults. Our room was spacious with excellent ( noisy) air con. If you like a really firm bed then you won’t have a problem but it was too firm for me. They kindly put another mattress topper on the bed straight away which helped. The bathroom was enormous with plenty of towels and toiletries. It was wonderful to be able to see sea otters and there were wild boar on the shoreline. There are electric buggies to transfer you to wherever you want to go on the island. These can be a little hit and miss . If it is raining, you can wait up to 20 minutes for one but mostly, we were lucky. If you visit this resort ( and we spent 9 nights here) , you have to take in the 4 hours car transfer from KLIA. It is rather boring as it consists of mostly motorway and traffic jams in Kuala Lumpur. However, we had a lovely time here and would like to say a big thank you to Ivy ( General Manager) who was incredibly efficient, Vije for the restaurant experiences, Krisna and Apon. There are so many staff to say thank you to and I am sorry we can’t mention everyone.

The hotel is situated in a beautiful location but what makes it extra special are the staff. They were so attentive, everything was done with a smile and a 'can do attitude' . If you want to go somewhere to truly unwind and relax Pangkor Laut is to be recommended.

I don’t know if the YTL owners of Pangkor Laut Resort read these publiv reviews as they don’t seem to reply or respond - this would be my one suggestion to help future guests chose this resort. Based on the varied Google and Trip Advisor reviews, we were a bit nervous about what we’d find but our 6 day stay has been without fault. Our room (#366) was in the forest above the main restaurant, with unobstructed water and bush views and a covered deck and ceiling fan. The room was spacious and the fridge exceptionally cold (as is the AC if you want to chill down). Our room was serviced adequately everyday with fresh towels and water. The food was excellent - they do close 1 of the 3 main restaurants every other day - suggest booking ahead, particularly if it’s high season or the weekend. We particularly loved Fisherman’s Cove restaurant, more fine dining and slightly up in price on Feast Village. We didn’t pay for all-inclusive as I don’t know how anyone would cope with that amount of food - breakfast was included in our package and it was plentiful, then we paid for our evening meals and drinks. We spent ~2500 Ringgit on food and drinks across 5 nights (not eating lunch as we were not hungry). We loved Emerald Bay beach, didn’t dine at Chapman’s bar (located there) but this is only a lunch venue (and for happy hour 2 for 1 drinks 6-7:30pm). The pool was not busy at all and the nature walk was fun. We love an over water villa but we decided against one at Pangkor Laut as you can’t access the water from your villa or even swim on this side of the island (except in the pool). Everywhere was accessible via walking or buggies which never took long to arrive. We had curious (pesky) monkeys snooping around our villa but not often and not making eye contact with them (and locking our balcony door as they will try to get in) was the key to not being disturbed (they’re only after food). All in all we would recommend- it’s full on R&R so if that’s what you’re after - reading a good book or 3 from any of multiple locations, then do consider Pangkor Laut resort for a few days.

This was my second visit to PLR and I’m happy to say it is even better now than when I first visited several years ago. The location is perfect, the pool and spa are beautiful and now there are even more activities (we tried paddle boarding and pickle ball). But the thing that makes this place so special is the staff, everyone is so amazingly helpful and cheerful. They really try to accommodate every request. We had wonderful service whether we were by the pool, in the restaurants, enquiring at the front desk, talking to the tour guides and our yoga instructor. All wonderful friendly people from all around the region, we enjoyed chatting with them, learning about their background and more about Malaysia and PLR. Thank you to the whole team for helping us create some special memories, we love this resort and can’t wait to come back again soon !

From the moment we registered ourselves at Marine Jetty Complex, we were greeted with smiles and comfort. Upon reaching their, our check in was effortless and all the staffs there were on deck to make out stay there as comfortable as possible. Mr Segar was very pleasant in explaning to us the whole island experience. My visit to PLR was to celebrate my 25th Wedding anniversary and I have called ahead to the KL office hoping that they might surprise my wife during the stay. I am very pleased with what Ms Ivy Tan had helped prepared - a beautiful bed deco to greet us as we check into out room. I was also take aback by the sumptuous mean my guests and I had at Uncle Lim Restaurant. The complimentary bottle of Shiraz was excellent, as told by my guests. And of course, the framed picture of my wife and I as we were presented with a cake to celebrate the event. Thanks to Mr Segar, Ivy Tan and all the wonderful staffs at PLR. I would definitely recommend to anyone who wants to have a memorable event to go to PLR. And I would definitely visit PLR again, hopefully in the near future. Thank you for the wonderful memories.