InterContinental Tahiti Resort & Spa

We stayed here one day before our cruise and then a dayroom after our cruise. Rooms are fine and the property is very pleasant though the lounge chairs are rather uncomfortable. Continental breakfast for two is $108. Luckily it was included in our package. This is fine for a short stay, but I wouldn’t make a vacation of it.

We recently stayed at this hotel twice, both times as a stopover for connecting flights to and from Bora Bora. It is about a 10-minute taxi ride from the airport. Note that taxis only accept xpf. To be honest, we cannot provide detailed information about the hotel’s facilities, as we always arrived at night and left early. However, it seemed to us to be a very old hotel in need of renovation. Although it is located by the sea, there is no beach—only a swimming pool and artificial lagoons with some marine life. The staff, both at the front desk and in the restaurant, were friendly. On both occasions we were assigned standard garden-view rooms. They were rather small, and the furniture was old. The king-size bed was comfortable, and the air conditioning worked well, but both rooms had a musty smell. On one occasion, one of the pillows had stains on the inner cover. There was complimentary coffee and water in the room. The bathroom was also small, with a sink and a small shower. Bathrobes and slippers were provided. We had a buffet breakfast, which was reasonable, and a Polynesian buffet dinner with a show, which was good, although overcrowded. In summary, in our opinion, this hotel is suitable for short stays, mainly due to the convenience of its location near the airport.

VERY loud music with an obnoxious bass guitar played constantly. It was as though we were being subjected to a torture program. There was absolutely no way to escape the constant pounding,

I want to compliment a few employees at the Intercontinental Tahiti Hotel for going out of their way to turn a very challenging situation into a most pleasant experience. My son and I arrived in Tahiti very late recently, following a 4 1/2 hour flight from New Zealand. Upon arriving at the Intercontinental close to midnight, we were shocked to discover that our agent - NOT affiliated with Intercontinental - had made a mistake (involving the International Date Line) and booked our room at the Intercontinental one day later than our actual arrival. Welcome to one of a traveler's worst nightmares! But, this experience is exactly what prompted me to write this review. Even though the Intercontinental had not created this timing problem, the staff there did everything possible to resolve our dilemma. Specifically, Lea, at the front desk, and Jean Yahn, on the Accommodations team, went out of their way to solve our problem. Even though the hotel was fully booked, Lea was very resourceful in "finding" an available room that could be transformed for our use. That's when Jean took over to assist us. He single-handedly transformed a room meant for just one person into a comfortable room for my son and me. Jean had to work hard and, indeed, by the end of the transition, was "sweating bullets" on our behalf. We were very grateful to Lea and Jean. I could continue but, hopefully, I've made my point. As a world traveler, I know that hotels prove their value especially when they're "thrown a curve ball" and are put in a tough spot. I was most impressed that Lea and Jean rose to the challenge and, even though it was not Intercontinental's timing error, they took the initiative to solve the problem and accommodate us very quickly and conveniently. Again, all of this occurred after midnight! We were most impressed! It's this kind of unexpected, "above-and-beyond" service that tells me that the Intercontinental Tahiti is the perfect place to stay. From subsequent interactions with other hotel team members, including a most helpful Laurent Leclercq, it's obvious that this exceptional service mentality is ingrained as a key component of the Intercontinental's DNA. Most appreciatively, Jay from Boston, MA

Couldn’t let our wonderful experience at the Tahiti Intercontinental Hotel go by without sharing it! My wife and I have stayed here on two occasions, and have been totally impressed both times. From our arrival, all we saw were smiling, genuinely interested people. Nothing was too much trouble. As I have a bad knee, and steps are a problem, we were so impressed with the way the shuttle bus drivers, and everyone who worked there helped us! Always smiling and happy. The rooms were so clean and beautifully decorated, and the bed so comfortable! We slept so well, with the sound of the surf on the reef so close! And the food and service in the retuarants so good, and always those smiling faces, genuinely happy and helpful! As I mentioned, we have stayed here on two occasions, and will certainly be going back again. When we think of all our souvenirs of our stay in Tahiti, our memories of the Tahiti Intercontinental Hotel is on top of the list! A good job everyone, don’t ever change! Alan and Rubilyn Hutchinson, Australia