InterContinental Tahiti Resort & Spa

We arrived at the charming and delightful reception lobby to witness the spectacular setting of the hotel with its exotic and carefully manicured gardens and impressive views of the coral reef and the dramatic island of Moorea in the distance. The location and setting is magnificent. The pools, turtle sanctuary and lagoonarium are particularly enjoyable features and spread across a large and inviting landscape with some exquisite peaceful and private sunbathing spots. During our two nights' stay we enjoyed a balcony room with special and dramatic views of Moorea. The room was very clean and though perhaps slightly dated and on the smaller side, it was perfectly functional with a fridge on hand, guest laundry and drinking water and ice facilities readily available. The vast majority of staff were friendly (although some of the wait staff were rude at times) although on the slow side and forgetful but they were catering for a large number and 'variety' of international guests. The reception staff and Maitre D (a young French lady who was very conversant) were particular standouts from the rest in terms of their exceptional hospitality skills. The food and beverage offerings here are by no means cheap and so are an area requiring improvement. It was particularly disappointing to discover that the Le Lotus restaurant was not available during our visit due to renovations. The breakfasts are however good value with a large range of choices catering for every palate. The evening meals are quite the contrast with a limited offering both in terms of range of choice, portion sizes and quality. We felt that this aspect was overpriced and reflects badly on the overall guest experience, as does the extortionately priced beverage ranges. Overall, a good hotel that could be vastly improved by attention to wait staff skills and pricing structure around the food and beverage offerings. That aside, a very comfortable and enjoyable stay in what is a luxurious environment.

We stayed here twice on our trip. 1 night when we arrived before our transfer to another island & then 4 nights before we left. Excellent location to airport, 5 minute taxi ride. Breakfast was great, Service was good, a bit slow sometimes as it got busier. Food & drinks are expensive if your money is not comparable to USD. We spent 4 nights in one of the premium overwater bungalows which I wouldn’t do again. Beautiful rooms, very clean with amazing views but it was so windy the whole time that we never got to use them properly. The sea was rough the whole time & sometimes you couldn’t sit on the deck. I would save your OWB money for Moorea or Bora Bora. You also get 1 x free minibar, which has soft drinks & juice & 2 cans of beer but no wine.. I would have expected even a small bottle for the price we paid, as other IHG resorts have even given us Champagne. The 1st night we stayed in an ocean view room. Was nice but not one of the renovated ones. Try & request one that is renovated, as they are much nicer. They are currently renovating one block (noise was fine) & have one to go.

Post-cruise stay for a night. Check-in seemed to take ages. The gardens and views are fantastic. The room was just an average hotel room with a functional bathroom. Dining was a bit hit-and-miss quality-wise and VERY expensive price-wise. I would not recommend this as holiday destination accommodation. OK for a night.

There are things to like and not like about this resort. The good: The grounds are beautiful (the pools were recently redone). Day, the concierge, is amazing and should be given a raise and a promotion. She saved us on this trip. The turtle eco center is amazing. There are plenty of water refills. The snorkel center took us on an amazing snorkel to see tons of sea turtles! If you’re planning to rent a car definitely go through the concierge and rent through blue pacific. They bring the car to the hotel and handle all the paperwork. It was so easy. There’s also a room to shower and change if you have a late night flight. The bad: the property is under construction — the pool bar and fine dining restaurant are closed so there is only one main restaurant open and two bars with menus. The rooms are outdated (some are being renovated now). We didn’t feel the resort was overcrowded but that’s with a building of rooms closed to construction currently. It seems a lot of locals come and the resort offers day passes since it’s close to the airport. I couldn’t imagine staying here if it was truly full — there would not be enough pool chairs for everyone. Getting to Papeete for dinner is nearly impossible because traffic is so bad and taxis are $20-35 each way and the hotel shuttle only goes during the day. The Moorea view room isn’t worth it — it’s not a great view but worth an ocean view room. Overall, an OK place for a few days on your way to somewhere else.

Very disappointed in our two different stays with this hotel. We stayed here upon arrival at the airport. Stayed the night before going to Moorea the next day for our Windstar cruise. Staff were just not friendly at all and the room was small and boring. The next day we had our breakfast and all the staff in the restaurant were not helpful at all and seemed to have no direction. The woman taking the omelette orders was just plain mean and rude. There is no order on what to do and service was poor. Thankfully we didn’t have breakfast here on our last day out to the airport. When we checked out to go to the ferry again there was no direction. We asked to have our bags picked up from our room to go to the lobby. They forgot and we had to go back to the room and get them. We were in the farthest building. When we came back from the cruise we had a day room. Same kind of room as before, boring. We tried to swim in the pool and were wondering why no one was in it. We got in and it was so cold you couldn’t stay in it. Very confused why it was so cold. We ate at the beach restaurant and it was okay but be aware the prices are nuts. Star here was also not friendly at all. Not sure if it’s a management problem or what. We decided to take a taxi to the airport that night instead of going on the large shuttle bus with the large group. We had a lounge pass and wanted to get out of the hotel. We heard it was mass chaos with the bus and no one knew what to do and hotel was no help. Taxi was worth the $20. Be aware this is a very boring hotel and don’t stay more than two days. The other islands are so much better and staff at other hotels were excellent.