The Cove at Atlantis

Atlantis is amazing, but what really sets it apart from other resorts is the experience at the Cove Pool. We like to get the cabanas (which are superior to Baha-Mar’s in every way structurally) because of the service that we get. It starts with Robin, who is the sweetest person at the resort, then Javando takes over, and he is truly the best. Javando is the face of the Cove pool, and Atlantis is very fortunate to have such fantastic representation. Extra credit goes to Tamar, who comes out of nowhere right when you need him as if he has some sort of sixth sense. With every resort set in the same island, you need something to set you apart, and the team here really makes you want to be a loyal customer to this brand specifically. Take those three and give them a huge raise before one of the other resorts reads this and sends their recruiters to steal them!

absolutely large, clean, upscale resort. lots of employees for help and all speak English!!! will definitely go back again

We were at the cove pool all day and Theresa Lighthouse, I cannot rave more…amazing we never waiting and she was so friendly!

Indira is always so accommodating at the pool bar @ the Cove. Her personality is infectious and always has a smile on her face. What a very valuable asset to the team. Thank you!

We just returned from a 5 day stay at the Cove in Atlantis. We found the experience to exceed all expectations although somewhat disjointed. There are actually five properties under the Atlantis portfolio, each with their own specialties and quirks. Perhaps cross promotion and coordination is too large a task. If you get a chance see the Junkanoo Rush a the Marina Village on Tuesdays and Fridays, just like something out of a scaled down Thunderball movie. We stayed at the in a Lapis Club Ocean suite which is no different than any other Ocean Suite, but comes with access to the Lapis Club lounge. Being a Titanium member with lounge access I'm not sure if there was any value added for the Lapis Club premium. The food is standard Marriott powdered eggs and sausage only with a spectacular view. They put out snacks during the afternoon and there a happy hour around five. We checked in to the same reception as everyone else, schlepped our suit cases 22 floors, etc. There were two concierges in the lounge whose knowledge extended no further than reading the brochures and going to open table for dinner reservations. There is another Concierge desk on the first floor that Crystal was kind enough to recommend a snorkeling tour. I did have a $25 birthday gift card from Marriott that the reception staff attempted to apply but with no luck despite a phone call to Marriott Central. Everybody, without exception, seemed genuinely pleased to see us. Although the Cove is billed as an 'adult' that means there is gambling at the pool and one of the lounges. Children less than 18 years old are permitted to stay, they just can't go in certain areas. At no time did we see any inappropriate activity or behavior. The term 'Lazy River' is a misnomer, it isn't lazy and has several rapids. There are warning signs displayed prominently warning to avoid spinal damage should your butt hang down to far in the tubes. They have day passes for the boat people to access the properties, there didn't seem to be any issues with over crowding. There is a shuttle bus that runs between the properties and we never had to wait more than 10 minutes. It's possible to snorkel from the Cove Beach with many clears areas to access the reef. There is a patch with weeds, but they clean that up every morning and it never was an issue. Despite my criticism regarding the property, I feel comfortable in saying that all the stuff you see in the videos and brochures is true, this is a fun place. It may be a challenge to find everything you see in the videos, but if you make it to the Predator Lagoon at the Coral Hotel, you will see the things that are not heavily promoted. Also the Coral has a sundries store with junk food, suntan oils, chapstick, etc.