Hilton Paris Opera

We recently completed a 5 night stay at the Hilton Paris Opera and it was a great experience. We were warmly greeted by both the bell staff and the front desk staff upon our arrival, and my Lifetime Diamond status was recognized. The room was amazing (clean, comfortable, and with very low noise levels) and the location of the hotel was excellent for transportation, sightseeing, and restaurants. We also enjoyed the excellent breakfast options and evening happy hour in the executive lounge. What really set this hotel apart was the staff. Again, our initial interaction with the bell staff and front desk staff set the tone for our stay. Further interactions with the breakfast and lounge staff were equally pleasant, but I wanted to share a special shout out to Margot, the Duty Manager. She really went above and beyond to make this a special stay for us. Thank you to all the staff at the Hilton Paris Opera and we look forward to returning to your hotel in the future.

The beds feel like you're sleeping on the floor. The charging ports in the room take 16+ hours to charge phones and would not allow a blow dryer to be used. The lobby smells like farts. Homeless men fought outside all night long. Police sirens every 30 seconds. The heating system was stuck on and it was miserably hot. We barely slept in the 4 days we were here. I'm writing this review from their awful bed. It ruined our trip to Paris. If I wanted hostel conditions then I would have booked a hostel. I booked a 5 star hotel which clearly this is not. If you're going to spend a lot of money for a hotel in Paris... please make sure it is not this one. Horrible value.

As a gold Honours member I use Hilton quite a lot and this one is excellent. Spotlessly clean, wonderful friendly service and lovely rooms. Some reviews suggest the rooms are a little small but this is Paris and entirely in keeping with the norm. Great location, lots of places to eat around and taxis immediately outside. Very close to the excellent public transport system too. Highly recommended. We will be back.

Great location, Atmosphere was pleasant, comfortable. Rooms comfortable although a lot smaller than the pictures would indicate, and staff very friendly and helpful. Rooms cleaned although House keeping tend to come round very late on weekends. A quiet place to stay, but have busy restaurants opposite. Slightly over priced for the size of rooms. Do not use the Taxi's outside the Hotel they charge in some cases double to Uber or other apps do.

Comfort expected of a Hilton Cosy executive lounge with attentive staff Everything was perfect