Kimpton St Honore Paris

My wife Cecilia and I decided to celebrate her birthday at the Kimpton St Honore Paris and the entire experience was absolutely first class from the moment we set foot in the hotel through to our check-out. Upon arriving at the property, we were warmly greeted by Brandon, who guided us to the check-in area. During check-in the guest services manager Kwame was clearly awaiting our arrival and immediately wished Cecilia a Happy Birthday and graciously offered us flutes of Champagne. The entire front desk team went above and beyond to make us feel welcome throughout our stay and generously arranged for an upgrade to a spacious suite with an amazing spa-like bathroom. Thank you to the management of the hotel for prioritizing the guest experience - we literally did not encounter a staff member throughout the entire property without receiving a hearty “bonjour”. The overall decor and vibe of the hotel is a seamless fusion of Kimpton cool and Parisian style and is situated in an ideal location steps away from the famed Opera House. The Montecito restaurant was top-notch with a bountiful breakfast buffet and amazing food and drink offerings for happy hour and dinner. Special thanks to the Montecito crew of Hari, Hugo, Thibault and Thomas for the great service and making us feel like VIP guests. The only downside to our stay was that we had to check out and front desk ace Rachel not only wished us a warm “au revoir” but also farewell birthday wishes to Cecilia. We cannot wait to return to the Kimpton St Honore and would not think of staying anywhere in Paris but at this next level property.

Beautiful hotel, lovely staff who were incredibly welcoming. The hotel is in a perfect location and offers amazing views over Paris. I would not hesitate to recommend it. Well done to the team 👏

This has been one of the worst hotel experiences I have ever had. I am honestly disgusted by the condition of this hotel and extremely disappointed by how management has handled everything. I was promised a late check-out, which I specifically needed because my flight is at night. Now, despite that promise, the hotel is refusing to honor it and is telling me I have to leave at 1 PM. This is completely unacceptable, especially when I made my plans based on what the hotel itself promised me. And the room itself is absolutely disgusting. The room stinks, the bedsheets smell like chicken, and I found a large chunk of hair in my shower. The level of cleanliness is unacceptable for any hotel, let alone a property charging the prices it does. I should not have to wonder whether my room and bathroom were properly cleaned before I arrived. To make matters worse, I cannot sleep at night because of constant fights and extremely loud disturbances outside involving homeless people. The noise is so bad that getting a normal night’s sleep is practically impossible. I came here expecting a comfortable stay, not to spend the night listening to chaos outside my room. What makes this even worse is the complete lack of consideration from the hotel. When you have a dirty, smelly room, serious noise problems, and then refuse to honor a late checkout that was already promised, the entire experience becomes unacceptable. I am extremely disappointed and disgusted. This hotel has failed on the basics: cleanliness, comfort, sleep, and customer service. I would strongly advise anyone considering staying here to think twice. There are plenty of hotels in Paris where you should be able to expect a clean room, fresh sheets, a clean bathroom, a quiet place to sleep, and staff who actually keep their promises. Kimpton Paris, you need to do much better.

Rooms are admittedly small, but the location was great (close to subways, close to all the shopping, you can walk to Place Vendome basically which was my primary motivation for staying here). Not a huge hotel, but overall, it was a good experience. Definitely clean, moderate value for $$. But I didn't want to stay at at Marriott or Hilton... Kimpton is also a chain, but I thought there was some unique charm here. Definitely try the rooftop (hotel gusts don't have to spend the 50 Euro minimum). Breakfast was also nice. There are some thin wall problems here. The first room I checked into-- I could literally hear screaming children next door... I guess it's an old building. Anyway, they were more than accommodating about a room change so it was all very good. Very solid service. Thank you.

This was our second stay at Kimpton St Honoré, and we would happily stay here again. We first stayed here last year in a beautiful suite with views of the Eiffel Tower, and that wonderful experience is one of the reasons we chose to return. One of the biggest reasons we love this hotel is its excellent location. It’s within walking distance of some of our favorite shopping areas, designer boutiques, and wonderful restaurants, making it an ideal base for exploring Paris. Since we were traveling with our teenage daughter, we requested two rooms that were either connecting or located next to each other. The hotel was very accommodating and was able to honor our request, which we truly appreciated. Unfortunately, after our first night, we realized there was a very loud mechanical noise coming from the neighboring property, possibly an air conditioning unit. It ran continuously throughout the night, making it difficult to sleep. We reported the issue upon arrival, hoping it would improve, but by the following morning it was clear it wasn’t going away. The staff handled the situation exceptionally well. They did everything they could to find us a quieter room and ultimately moved us to a beautiful One-Bedroom Suite on a different floor. We were incredibly grateful for both the upgrade and, most importantly, a peaceful night’s sleep. Their willingness to resolve the issue quickly made all the difference. Breakfast is consistently delicious, with a great variety of fresh options and excellent service. The concierge team was also fantastic, helping us coordinate transportation and making dinner reservations throughout our stay, which made everything seamless. The only other thing that was a little disappointing was seeing several homeless individuals sleeping on mattresses just outside the hotel entrance. We understand this is not something the hotel can control, but it did affect the first impression when arriving and leaving the property. Overall, Kimpton St Honoré continues to be one of our favorite places to stay in Paris. The location, attentive service, excellent breakfast, and the way the team handled an unexpected issue reaffirmed why we chose to return. We look forward to staying here again on our next visit.